ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Consider your budget.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MARCH 21, 2025

As technology bridges gaps in industries and societies around the world, making advanced solutions accessible to independent operators is vital to their success. Self-service technology allows restaurants to focus on what really matters–customer satisfaction. Technology is quickly becoming a lifeline for survival.

Technology 221

Technology Front of House Customer Service Back of House 221

Modern Restaurant Management

FEBRUARY 21, 2025

Better food safety has never been more in reach, thanks to advancements in traceability standards and technology. When restaurants receive food that has a journey from “farm-to-fork” fully documented with reliable supply chain data, that operator is better equipped to act quickly in a crisis.

Food Safety 524

Food Safety Management Management Kitchen Safety 524

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

NOVEMBER 20, 2024

How do factors like suppliers, but also kitchen layout, equipment design, and workflow patterns impact contamination risk? How restaurants can leverage technology to avoid spreading foodborne illness and protect their team members and customers? Technology can change that.

Food Safety 419

Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

FEBRUARY 15, 2022

Technology innovations offer the potential to bridge the gap between the need to keep their business running and deliver quality products and experiences to their guests. More realistically, technology advancements can eliminate superfluous tasks and automate components of complex ones. Loyalty Technology to Drive Daypart Engagement.

Technology 563

Technology Loyalty Program Fast Casual Email Marketing 563

Modern Restaurant Management

NOVEMBER 21, 2024

Technology Supporting Resilience in QSRs What many people don't realize is that getting these restaurants back up and running isn't just about determination – it requires some seriously robust technology working behind the scenes. It's a small comfort, but sometimes those matter most.

Technology 221

Technology Food Supply Small Business Events 221

Restaurant Business

OCTOBER 23, 2024

The restaurant industry is undergoing a technological revolution, with Artificial Intelligence (AI) emerging as a game-changing force. A recent eBook by Softarex Technologies highlights all the main aspects of AI usage in restaurant operations, from customer service to back-of-house management.

Customer Experience 301

Customer Experience Operations Back of House Customer Service 301

Modern Restaurant Management

SEPTEMBER 30, 2022

Let Technology Do the Back-Office Work. Over the past several years, restaurants have focused on equipping their staff with the tools they need to do their jobs better. It's time to equip them with the tools they need to do their jobs as well. Servers have handhelds so they can take orders and payments right at tables.

Technology 493

Technology Front of House Tip Distribution Back of House 493

Modern Restaurant Management

MAY 2, 2025

These technologies help streamline operations, lighten the workload for staff, and create a better experience for both employees and customers. In 2025, the restaurant industry is witnessing a technological transformation driven by key trends. To stay ahead, restaurants need to embrace technology.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

DECEMBER 26, 2024

Technology: The Double-Edged Sword Technological innovation continues to redefine the restaurant industry, offering tools to enhance efficiency and improve the customer experience. However, the rise of technology introduces new vulnerabilities, particularly in cybersecurity.

2025 418

2025 Management Management Insurance 418

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 474

Technology Consumer Goods Supplies Waste 474

Modern Restaurant Management

NOVEMBER 14, 2024

Regular cleaning and maintenance of ice machines, including the use of sanitizing technology, are crucial for preventing contamination. Investing in restaurant equipment cleaning solutions can also help to streamline the cleaning process and ensure that equipment is thoroughly sanitized.

Equipment 419

Equipment Presentation Training Technology 419

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

Technology 558

Technology Front of House Back of House Online Ordering 558

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

Technology 508

Technology Mobile Ordering Consumer Goods Online Ordering 508

Modern Restaurant Management

OCTOBER 17, 2024

Owners and operators should ensure team members are trained to safely use all equipment. They should also know to carefully monitor open flames and store away any sharp or dangerous objects and equipment when not in use. We would also recommend equipment sensors that alert team members of any potential malfunction ahead of time.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. Noma, for instance, will pivot into a food lab, and a pop-up restaurant, and may even offer Noma-branded products , which will ultimately require some form of platform and technology. How do we move forward from this?

Fine Dining 493

Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Automating the Front of House.

Technology 520

Technology Front of House 2023 Cash Management 520

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. More franchisors will add technology fees.

2023 531

2023 Technology Back of House Customer Experience 531

Modern Restaurant Management

DECEMBER 26, 2024

But this technology adoption has also introduced new cybersecurity vulnerabilities. Deepfakes will level up social engineering attacks Looking ahead into 2025, other new technologies will help cyberattackers target restaurants more effectively. The restaurant experience has quickly become a digital landscape.

2025 558

2025 Point of Sale Food Supply 2024 558

The Rail

MARCH 31, 2025

Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. Why Technology in Restaurant Management Technology is key to managing multiple locations within a restaurant group be it your restaurants or management offices.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand.

2023 504

2023 Technology Loyalty Program Mobile Ordering 504

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. As technology advances, AI will play an even larger role in transforming the restaurant industry.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

NOVEMBER 7, 2024

.” In other words, it uses data to shape the supply chain, often in conjunction with AI and machine learning technology. For restaurants, the key to improvements in this area is the advancement of temperature-controlled shipping technology. If a fridge breaks down, for example, IoT ensures that an alert is immediately sent out.

Food Supply 443

Food Supply Supplies Waste Management 443

Modern Restaurant Management

OCTOBER 28, 2024

From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success. And technology is the key to unlocking that potential. Integration headaches persist: 44 percent of restaurant IT departments still struggle to integrate legacy systems with new technologies.

Point of Sale 445

Point of Sale Customer Experience Technology 2024 445

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

Technology 486

Technology Customer Service Online Ordering Hospitality 486

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

JULY 27, 2021

Restaurant technology adoption has accelerated throughout the pandemic, shifting digital tools from futuristic nice-to-haves into critical components of day-to-day operations. Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions.

Front of House 609

Front of House Back of House Loyalty Program Customer Experience 609

Modern Restaurant Management

APRIL 18, 2025

This is an easily recognizable pattern for machines, and one that great technology could automate by providing you a summary notification of the emails you’ve received since yesterday. For years, restaurant technology has been about speed and efficiency—faster orders, better scheduling, streamlined payments.

Airlines 435

Airlines Hospitality Waste Food Order 435

Modern Restaurant Management

MAY 5, 2025

Embrace Technology It might seem counterintuitive to purchase technology to save money, but implementing the right tools can improve efficiency and staff satisfaction, which can ultimately reduce costs. Equipping your servers to earn as much money as possible is also important.

Operations 251

Operations Front of House Back of House 2025 251

Modern Restaurant Management

NOVEMBER 22, 2024

During onboarding, restaurants give employees their first real taste of the job experience, from the culture to the pace of the workflow, while also equipping them with the skills and knowledge they need to be successful. It’s a lot for employers to balance, especially on the accelerated timeline associated with seasonal hiring.

Hiring 437

Hiring Recruiting Customer Experience Back of House 437

Modern Restaurant Management

JANUARY 29, 2025

Enhanced biosecurity includes: Restricting farm access to essential personnel only Implementing rigorous sanitatiozn protocols for equipment and vehicles Increasing surveillance and early detection programs to identify potential outbreaks 2. Ultimately, addressing the egg crisis requires a collaborative effort across the food supply chain.

Supplies 373

Supplies Pricing Food Supply 2025 373

Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

DECEMBER 22, 2021

While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. Connected Equipment. The latest cloud-based solutions let you and your staff view, track and customize all your smart equipment from one, simple space. Product & Inventory Tracking.

2022 610

2022 Equipment Email Marketing Customer Service 610

EATER

OCTOBER 15, 2024

Heating and cooling, refrigeration, and cooking equipment are the biggest energy users, followed by lighting. More Energy Guzzlers Cooking equipment is just one facet of restaurant energy use. Budderfly also installed a new HVAC system at one location and made other equipment upgrades that have cut his energy use by 20 percent.

Compost 294

Compost Food Equipment Waste 294

Modern Restaurant Management

OCTOBER 13, 2024

Restaurants Embrace Technology Today, some of the pressure of labor shortages in the restaurant industry is mitigated by technology. Thanks to these technologies, tasks such as ordering food and paying bills can take place on a self-service basis.

Marketing 449

Marketing Tip Distribution Mobile Ordering Customer Experience 449