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From Garnish to Secret Sauce: How Loyalty Has Become the Real Revenue Driver

Modern Restaurant Management

These programs fill seats in the short term but don’t build the kind of attachment that keeps guests coming back. Guests now rack up rewards by completing visit streaks, hitting milestones, and participating in mobile challenges. But here’s the thing about predictable rewards: They train guests to wait for discounts.

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Patio Power: Strategies for Optimizing Outdoor Dining

Modern Restaurant Management

Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. A good patio setup isn’t just about adding seats, it’s about creating an extension of the guest experience that works just as hard as your dining room. The result?

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The Best Restaurant Technology Of 2025

ChowNow

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Are labor costs too high? Do you lose money due to food waste? The best tech investments solve real problems.

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Oh, Canada: The Potential Impact of AI and Tariffs

Modern Restaurant Management

They appreciate restaurants that use AI and data analytics to anticipate their needs, remember their preferences, and offer seamless ordering processes. Mobile applications and devices accelerate the convenience that operators can bring to their guests. Personalized dining experiences are also emerging as the new standard for guests.

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26 Proven Ways to Market Your Restaurant Online and Increase Bookings

7 Shifts

Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices. If your website isn’t optimized for mobile, you could be losing out on potential customers. A smooth mobile experience keeps people engaged and leads to more online bookings.

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MRM Research Roundup: AI Investment Heating Up and Summer Dining Dos and Don’ts

Modern Restaurant Management

Accuracy of food order leads the way at 88, while beverage quality and waitstaff performance both score 86. Website satisfaction tumbles 6 percent to 82, mobile app quality slides 6 percent to 80, and mobile app reliability plunges 8 percent to 78. Still, the food and service metrics are quite high.

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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74