Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying.

Technology 173

Technology Dietary Restrictions Mobile Ordering Point of Sale 173

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected. What does this mean for restaurants today?

Mobile Ordering 171

Mobile Ordering Front of House Back of House Consumer Goods 171

Modern Restaurant Management

OCTOBER 26, 2023

Modern payment solutions that provide the ultimate convenience and enable customers to order and pay how they prefer are on the rise this holiday season, empowering restaurants to deliver an improved experience without sacrificing the quality of service. including the adoption of popular mobile wallets. remain eager to dine out.

Customer Experience 182

Customer Experience Loyalty Program Mobile Ordering Point of Sale 182

Modern Restaurant Management

MARCH 26, 2024

With an average viewership of about 10 million , March Madness presents a prime opportunity for restaurant operators to boost revenue as consumers rush to order their favorite game-time meals. An integrated POS system, encompassing online ordering and third-party delivery services, offers a holistic solution.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

Modern Restaurant Management

OCTOBER 11, 2023

Next Gen Mobile Payments Now diners have become used to contactless payments, mobile payment options have gained traction in the hospitality industry, and mobile payments in Europe are expected to reach 1.1 Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology.

Technology 191

Technology Mobile Ordering Consumer Goods 2025 191

Modern Restaurant Management

APRIL 17, 2023

Automation tools also provide value through mobile ordering apps, AI solutions, digital reviews apps, and online reservation software. Mobile Order Applications Mobile smart order apps for waiters help to speed up the service and manage the orders right at the guest’s table.

Mobile Ordering 184

Mobile Ordering Cash Management Online Ordering Front of House 184

7 Shifts

SEPTEMBER 20, 2021

Online and Mobile Ordering Systems. Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Customers are demanding online and mobile ordering, and modern restaurant tech makes it more accessible for every restaurateur. Third-party delivery.

Technology 370

Technology Front of House Social Media Back of House 370

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

SEPTEMBER 14, 2022

You are sitting in your favorite restaurant and have placed an order on a tablet at your table. After a few seconds of placing the order, a notification appears on your messaging app. Ding* ‘Your order is being prepared by Chef Bot 19 and will be delivered to your table in approximately 19 minutes.

Front of House 187

Front of House Mobile Ordering Loyalty Program Back of House 187

Modern Restaurant Management

OCTOBER 27, 2022

But whether it’s mobile apps, kiosks, tablet-wielding employees, or AI and ML tools, they all rely on QSRs having a sound network infrastructure in place. Enabling Flexible Ordering. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service.

Mobile Ordering 181

Mobile Ordering Online Ordering Front of House Fine Dining 181

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

FEBRUARY 3, 2020

In response, 37 percent of restaurants are offering online ordering and 32 percent accept mobile payments. Now more than ever, restaurant leaders need to find new ways to create truly one-of-a-kind dining experiences that give people a reason to leave the comfort of their home and ditch the ease of ordering with the click of a button.

Innovation 196

Innovation Technology Management Management 196

Modern Restaurant Management

JULY 30, 2021

Diary studies, a type of mobile ethnography, can uncover behavioral data with respect to the way meals play a role in customers’ daily routines. Understand the Customer Journey Across New Ordering Platforms. It’s more meaningful to understand the app experience through the eyes of their target consumer.

Mobile Ordering 199

Mobile Ordering Customer Experience Customer Service Food Order 199

Modern Restaurant Management

SEPTEMBER 12, 2022

Support a range of ordering scenarios and preferences. Now, customers can even order remotely from their own devices. As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. It should also account for how that order is managed from placement to fulfillment.

Technology 202

Technology Point of Sale POS Mobile Ordering 202

Modern Restaurant Management

NOVEMBER 15, 2023

It only exists online; customers can order food through a delivery app. Mobile Optimization : Optimize your website for mobile devices. Listing your restaurant on delivery apps will help you reach more people and make it easier for them to order food from you. One way to do this is to open a virtual restaurant.

Marketing 181

Marketing SEO Social Media Mobile Ordering 181

Modern Restaurant Management

MAY 9, 2023

Traditionally, technology also equips humans (and businesses) with tools that they can use to thrive. In a demanding new world where customers say they’re only willing to wait 30 minutes or less for food , pleasing customers and processing their orders and questions quickly is undoubtedly a win. In restaurants across the U.S.,

Mobile Ordering 151

Mobile Ordering Customer Experience Loyalty Program Seasonal Menu 151

Modern Restaurant Management

JULY 28, 2022

Some great examples for restaurants are: How often the customer orders. What the customer orders. Which of your locations the customer orders from most. What the customer orders. How the customer prefers to order (for delivery, for pick-up or to dine-in). How many people does the customer orders for at a time.

Loyalty Program 195

Loyalty Program Mobile Ordering Email Marketing Online Ordering 195

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. 2 What’s more, even when ordering takeout or delivery, there is an increased hygiene expectation for restaurants. In the U.S.,

Guest Recovery 199

Guest Recovery Mobile Ordering Kitchen Safety Consumer Goods 199

Modern Restaurant Management

OCTOBER 26, 2021

Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants. Of course, delivery also spiked, but the underlying thread between each of these dining preferences is the use of mobile for ordering and pick-up. It’s more about mobile ordering and the experience.

Mobile Ordering 209

Mobile Ordering Fast Casual Download Customer Experience 209

Modern Restaurant Management

APRIL 10, 2020

For as trendy as buzzworthy social media in QSR has become, there is another under-the-radar resource that can be utilized to create the same degree of connection, drive the same kind of loyalty, and deliver bottom line impact – digital ordering platforms. How can restaurant brands get personal? Guests are listening.

Customer Experience 136

Customer Experience Mobile Ordering Social Media Online Ordering 136

Modern Restaurant Management

SEPTEMBER 23, 2020

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. The people that answer the phone for takeout orders are now your frontline for customers. They need to be attentive to customer needs and develop the ability to upsell or offer alternatives while taking orders.

Customer Experience 233

Customer Experience Fast Casual Customer Service Mobile Ordering 233

Focus POS

APRIL 16, 2020

In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging. If you’re just taking orders over the phone, consider implementing an online ordering solution to assist. Leverage mobile technology to take safe, secure payments car-side or door-side.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

JANUARY 22, 2024

Using technology to facilitate contactless payments, online ordering, and quick table rotation can increase consumers’ satisfaction and loyalty. Also, consider providing curbside, takeout, or delivery services in addition to flexible and quick ordering and delivery alternatives, including online, phone, or in-app ordering.

Loyalty Program 137

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 137

Modern Restaurant Management

OCTOBER 13, 2022

When customers are paying higher prices but wait a long time for their order or receive the wrong items, it casts a more negative impression on their experience and can keep them from visiting again. By using a POS system, customers, waiters and cashiers reduce their chances of errors when entering orders.

Technology 168

Technology Loyalty Program Mobile Ordering Download 168

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. You may also consider looking into eCommerce solutions to help future proof your business. Be sure that once you have your outdoor seating area, keep it updated just as you would your indoor space.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

AUGUST 16, 2023

With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals. Enhanced accuracy through minimized human errors in order processing and inventory tracking. Ordering screens.

Loyalty Program 164

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 164

Modern Restaurant Management

DECEMBER 20, 2021

A good mobile experience. Creating a contactless ordering experience for guests at your restaurant is important in order for your business to stay competitive and profitable. Restaurants have endless third-party ordering app options, but those do come with a price, approximately five-twenty percent of each sale.

Mobile Ordering 220

Mobile Ordering Online Ordering Consumer Goods Customer Experience 220

Cheetah

DECEMBER 20, 2021

Some utilize commissary kitchens serving numerous restaurants, while others bring mobile trailers or container kitchens to parking lots. And for established eateries, ghost kitchens enable them to take full advantage of the boom in delivery orders without creating permanent changes to their business including rent,staff, equipment and so on.

Front of House 148

Front of House Food Supply Back of House Fine Dining 148

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. Adopting a digital-first environment quickly became a priority and mobile technology is playing an integral role.

Mobile Ordering 195

Mobile Ordering Marketing Menu Fast Casual 195

7 Shifts

FEBRUARY 4, 2021

Tayler and her partner started Beechwood Doughnuts six years ago—Tayler, equipped with her business savvy, and her partner, equipped with a love of baking doughnuts. “We Now, with COVID-19 restrictions and social distancing best practices, they’ve transformed their business model to be pre-ordered delivery & takeout only.

Operations 370

Operations Book Communication Small Business 370

Cheetah

APRIL 30, 2021

Since then, they have evolved into a crucial resource for any mobile kitchen operator, as well as for other food producers. A commissary kitchen is a licensed commercial kitchen regulated by the local health department where foodservice providers can safely and legally prepare, cook and store food and equipment.

Food Truck 147

Food Truck Food Supply Food License 147

Modern Restaurant Management

DECEMBER 5, 2022

Before the pandemic, many restaurants across the country experimented with contactless order and payment solutions but did so with a relative lack of urgency. Contactless payments have become the industry standard and the future of ordering and payment solutions for restaurants of all sizes.

Loyalty Program 217

Loyalty Program Mobile Ordering Employee Relations Customer Experience 217

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering. Ellen Linardi.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

MAY 3, 2021

This success is based on a pivot to seamless mobile experiences and tech-driven data amid an ever-changing set of variables from regulation to consumer behaviors. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Simplified Mobile Experience.

Technology 193

Technology Mobile Ordering Kitchen Safety Food Safety 193

Lavu

FEBRUARY 14, 2024

Order Customization: Lavu vs. Lightspeed Restaurant POS Systems Not all bars offer the same drinks. In addition, your bar POS system should be able to handle any volume of orders without any delays. In addition, it helps bartenders speed up their services and have customers spend less time while checking out.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MAY 5, 2023

QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. On-demand delivery has grown, and consumers have become used to quick service and ordering through their smartphones, even while waiting at restaurants.

Mobile Ordering 161

Mobile Ordering Online Ordering Customer Service Customer Experience 161

Modern Restaurant Management

JUNE 23, 2022

Taking orders at the counter and preparing quick meals were not necessarily perceived as stepping stones to better-paid careers with expanded responsibilities. Restaurant managers can now detect and avoid equipment failures before they happen. Cashiers, cooks, and other QSR crew members. Fast forward to 2022.

Food 179

Food Food Safety Front of House Fast Casual 179