Modern Restaurant Management

MARCH 27, 2024

Properly Train Staff It is easy to assume employees understand their role, but they can’t deliver a brand’s desired experience unless expectations on customer engagement, cleanliness, and ticket times are clearly outlined. Seventy five percent of consumers say they favor companies that offer rewards.

Customer Service 189

Customer Service Loyalty Program Customer Experience Employee Relations 189

7 Shifts

MAY 23, 2024

However, as a rule, the primary costs you can expect in running your restaurant are usually related to food, labor, and rent. If creating and running advertisements is not your forte, you can always outsource this service to freelancers specializing in digital marketing.

Point of Sale 195

Point of Sale Seasonal Menu Food Supply Cash Management 195

Culinary Cues

JULY 23, 2022

I have known him as student, employee, and friend for many years, I even attended his wedding. In fact, the majority of weddings that I have had the pleasure to attend have been for former students, employees, and food related friends. If you have worked together in a kitchen, there is a special understanding.

Employee Relations 377

Employee Relations Workshop Events Social Media 377

Modern Restaurant Management

JUNE 6, 2023

Make sure your employees understand when to wash their hands as well as appropriate times to use (and change) gloves. But if you run a steakhouse or a sushi bar – or any other restaurant specializing in high-risk foods – it’s a good idea to include a disclaimer on your menu spelling out the risks. Train your staff.

Food Safety 177

Food Safety Management Management Kitchen Safety 177

Social Hospitality

MAY 18, 2020

Create Special Offers for Customers. Making special offers is one of the classic hospitality training tips that works for any type of business. Making special offers is one of the classic hospitality training tips that works for any type of business. Provide Career Growth Opportunities for the Best Employees.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

DECEMBER 8, 2020

There is a way—and it’s through creating employee contests. Engaged employees are also less likely to turnover. 47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. for some of their favorites.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Some restaurant managers work directly with the chef to plan menu item selection or daily specials. Chances are, it's balancing the scheduling requests of dozens of employees each week. Oversee incoming deliveries.

Management 195

Management Management Kitchen Safety Front of House 195

Sling

FEBRUARY 10, 2021

It’s a way for your employees to connect with your customers, forge customer loyalty, and make a good name for your business — all while bringing in more revenue for your bottom line. In addition, when an employee performs suggestive selling correctly, the customer feels like your business really cares. What Is Suggestive Selling?

Training 78

Training Employee Relations Customer Experience Customer Service 78

Modern Restaurant Management

NOVEMBER 30, 2023

Advanced POS systems can monitor that inventory in order to track expenses, identify underutilized ingredients and craft special dishes around them, not only minimizing waste but also adding menu diversity. Regular analysis of customer preferences can also guide seasonal menu adjustments and staff training for data-driven upselling.

POS 129

POS Operations Loyalty Program Seasonal Menu 129

Modern Restaurant Management

SEPTEMBER 22, 2021

Remember that it can also be expensive to hire and train new employees. Therefore, if you have exceptional employees at your restaurant, do everything you can to keep them around. In general, overhead expenses related to food and beverages should be between 35 and 40 percent of your total revenue. Licensing and Permits.

License 178

License Employee Relations Equipment Food Supply 178

QSR Automations

MAY 2, 2024

This revolutionary digital recipe platform will transform your kitchen operations, making recipe execution and training a breeze. This easy-to-use recipe software is helpful for training, quality control, and reducing the headache of recipe books.

Book 52

Book Social Media Allergens Employee Relations 52

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 215

License Point of Sale Employee Relations Restaurant Law 215

Culinary Cues

JULY 31, 2023

I felt it was time to refresh, modify, and re-emphasize the rules and make them relatable to the current climate we all work in. Maybe, they are even worthy of a place in your employee manual or at least as a talking point during new employee orientation. Anyway – use as you see fit. What an honor it is to cook for others.

Kitchen Safety 327

Kitchen Safety Back of House Front of House Food Safety 327

Social Hospitality

MAY 18, 2020

Create Special Offers for Customers If it’s the peak of the season, you compete with all local restaurants and hotels. Making special offers is one of the classic hospitality training tips that works for any type of business. Organize a wine tasting event, or anything related to local products.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

MARCH 9, 2022

Proper inventory management is essential to decreasing food waste and saving related expenses. Train your staff. Educate your employees why it’s essential to reduce food waste and train them on how to accomplish this. Teach employees proper cutting and storage techniques that will keep food items fresher for longer.

Waste 215

Waste Compost Food Recycling 215

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

AUGUST 26, 2019

The easiest and most common way to drive revenue is to adjust your prices and offer specific promotions and specials like happy hour. Unhappy customers because employees are likely making more mistakes than usual. Hire skilled kitchen staff and train them. Ensure waiters are well-trained. Control table turnover.

Management 408

Management Management Airlines Customer Service 408

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. 7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. If you offer products that have special considerations.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. In addition to considering their customers, restaurant owners must also take the necessary steps to reassure and retain employees.

Kitchen Safety 195

Kitchen Safety Employee Relations Communication Point of Sale 195

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

NOVEMBER 17, 2020

McDonald’s is among the growing number of employers to be hit with a lawsuit by a group of Chicago employees claiming the company failed to meet expert recommendations and government guidance for on-the-job protections against COVID-19. Make sure people are trained in safety measures. Start by posting the right notices.

Insurance 208

Insurance Employee Relations Food Safety Document 208

The Restaurant Times

MARCH 8, 2023

She developed her passion for wines while working for key restaurant brands during her university years, leading her to establish Cuvee3, a successful consultancy company providing beverage-related services. By valuing every employee equally, companies can become more productive and stronger.

Specials 52

Specials 2012 Food Truck Back of House 52

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Here’s why.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Modern Restaurant Management

MAY 6, 2020

For restaurants, this means dine-in service will begin again — or will be soon — and more employees will be returning to work. The following is a look at just some of the considerations regarding employees that restaurant owners and managers will need to focus on in the weeks and months to come.

Restaurant Law 183

Restaurant Law Employee Relations Document Customer Service 183

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. Remember that when it’s time to change the daily special price, you don’t have time to wait to make simple updates. Hourly employees can check and update their schedules as necessary. Related: Using POS Analytics to Guide Business Decisions 7.

POS 164

POS Bar Point of Sale Front of House 164

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

7 Shifts

AUGUST 20, 2020

The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Modern Restaurant Management

DECEMBER 1, 2020

Cardless programs reduce the number of high-touch surfaces for customers and staff and serve the additional benefit of eliminating issues related to card replacement. When establishing a new loyalty program, the process should be simple and easy for employees to learn and for customers to use. McKinsey & Co. Emphasize Community.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Culinary Cues

JULY 12, 2020

The pace is already different, there seems to be little sense of urgency, no panic based on work to be done – the panic is all related to fear of infection. PLAN BETTER – TRAIN HARDER. There will be no more sliding between carts, shelves, and other cooks – one at a time is the rule. Have faith – things will get better.

Front of House 407

Front of House Back of House Dine-in Food Truck 407

Modern Restaurant Management

NOVEMBER 15, 2022

One way to maximize pricing efficiency is to raise standard menu prices but keep specials priced low, offering something of value to the bargain hunters in the customer base. Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. The third option is to re-engineer your menu to be more profitable.

Pricing 196

Pricing Food Supply Seasonal Menu Menu 196

7 Shifts

JULY 8, 2023

And what QUESO stands for is, quality is one part and it's quality in everything that we do, whether it be our food or training our people. So we're attracting the best talent from a compensation perspective, but also we want to make sure that we're offering the continued perks of whether it be health insurance and other related benefits.

Hiring 273

Hiring Back of House Take-out Training 273

Restaurant365

SEPTEMBER 10, 2021

Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. If your team is too busy to count all inventory on a weekly basis, you can still implement weekly inventory tracking for special items. Manage the shelf life of your inventory. Make CoGS review a daily routine.

Inventory 138

Inventory Management Management Point of Sale 138

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). Our priority is to reinforce prevention to protect both our employees and our guests. We are trying to be responsible and calm.”

Kitchen Safety 206

Kitchen Safety Food Safety Cash Management Food Supply 206