Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. 65 percent rely on mobile ordering for 11 percent or more of sales. In Love with Tech, but Impatient.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Hot Schedules

MAY 10, 2021

Stadium and other sport event venues have a front row seat to these plays – and to what happens when the right talent gets on the field and execute. Employee referrals are actually the best source of seasonal hiring (and frankly, hiring in general). b3lineicon|b3icon-mobile-devices|?|Mobile Mobile Devices. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Cheetah

MAY 31, 2021

Black and Mobile. Black and Mobile is a black-owned delivery app alternative. Website: [link] Where: Atlanta, Baltimore, Detroit and Philadelphia Fees: Black and Mobile take 20% commission from partner restaurants and only 15% from those that deliver exclusively through the service. Table of Contents. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

7 Shifts

OCTOBER 15, 2020

Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers. to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 121

Mobile Ordering Front of House Customer Experience Back of House 121

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Lavu

MARCH 13, 2020

If your staff relies on outdated methods of placing orders, it’s likely that restaurant communications are strained, which means your restaurant is operating below its potential. Your team of employees can only do so much with what they’re given, so you might consider improving their modes of communication. Update to Mobile POS System.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future. ” Optimism Is Returning.

2021 186

2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split. Diners savor a cohesive digital experience.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Restaurant365

JUNE 17, 2022

John Wang (no relation to Libby Wang) of Rocky Mountain Robotech said the software from his company turns a robotic server into a hostess, a runner, waitstaff and a host. “That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.”

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

MAY 18, 2020

Demonstrating the importance placed on the health and well-being of employees and customers. Creating clear and consistent communications with employees and customers to boost efficiency, morale and consumer sentiment. Upserve is offering its Virtual POS and Online Ordering tools for free for 12 months to any restaurant.

Front of House 204

Front of House Back of House Online Ordering Kitchen Safety 204

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 174

2024 2023 Food Order 2013 174

EATER

MARCH 17, 2022

In addition to the CEO switcheroo, the company also announced that it would install electric vehicle charging locations at many of its stores, and would soon allow customers to use their reusable cups when ordering ahead via the mobile app to cut down on single-use plastic waste. Howard Schultz is back as CEO of Starbucks. |

Employee Relations 97

Employee Relations Mobile Ordering Hiring 2021 97

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 207

Food Safety Mobile Ordering Online Ordering Kitchen Safety 207

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. percent from unusually high numbers a year ago related to U.S. In reality, Order for Pickup offers wait times up to 2.4X Faster than order in person at Taco Bell.

Mobile Ordering 108

Mobile Ordering Online Ordering Point of Sale POS 108

7 Shifts

OCTOBER 26, 2023

The number of employees in the restaurant industry year over year We’re seeing the most significant month-to-month surge since January of this year and the 33rd consecutive month of growth, stretching back to January 2021. And according to National Restaurant Association chief economist Bruce Grindy, there’s “room to run".

Employee Relations 222

Employee Relations Mobile Ordering Customer Service Download 222

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

The Restaurant Times

NOVEMBER 17, 2022

It can assist you in determining how to make the best use of your area while also developing pathways for easy consumer and staff mobility. Ordering station. Seating/Dining area. Whereas, if your store is going to be in a more sunny area, you might be able to arrange for a lot of outdoor patio seating. Coffee bar.

Design 52

Design Café Customer Service Outdoor 52

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. Restaurant POS systems rely on table-side ordering directly communicating from the server to the kitchen and bar. During peak service, they don’t have to wait to get their orders in the queue.

POS 40

POS Bar Brewery Customer Service 40

Modern Restaurant Management

JULY 1, 2021

Looking at trends from hundreds of thousands average daily orders, Grubhub's mid-year report checks in on what has shaped 2021 thus far, including the top trending foods, popular restaurants across the country, and what we can expect to see more of in the second half of the year. .: Top Vegan Orders. Top Alcohol Orders.

2021 133

2021 Loyalty Program Mobile Ordering Consumer Goods 133

Restaurant Clicks

FEBRUARY 17, 2020

Restaurant point of sale software can often handle bookings, arrange seating, collect and track customer information, and more. Tableside ordering. Online ordering. TouchBistro has an easy-to-use, intuitive interface, but it also comes with 24/7 support and training so that employees can easily manage it. Menu management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Lavu

MARCH 11, 2020

Some of the elements to put into considerations include: Deciding between a legacy system and a mobile system. A legacy POS system includes hardware that’s placed inside your restaurant, while a mobile POS system uses multiple stations that are run via cloud-based software. Employee scheduling. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 165

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 165

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Earning rewards for dining out or ordering takeout/delivery is becoming even more important to consumers.

2020 186

2020 Mobile Ordering Guest Recovery Customer Service 186

The Restaurant Times

NOVEMBER 16, 2022

A bar floor plan is a map of the physical area of the entire bar, including the dining room, ordering queue, washroom, kitchen, dish station, prep rooms, storage, and any outdoor space. Seating area. The waiting area is where your guests will be hanging around before being seated at the bar. What is a Bar Floor Plan? .

Design 69

Design Bar Customer Experience Seating 69

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 185

2020 Food Safety Hotels Dine-in 185

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 125

Food Safety Customer Experience Website Management Employee Relations 125

Perfect Daily Grind

MARCH 18, 2022

The 50-seat coffee shop in Culver City is the roaster’s third new location in the past six months. Peetnik Rewards members can also purchase the Hazelnut Cold Brew Oat Latte through the mobile app. The UAE trade authority held several exhibitions and discussions in Istanbul to boost bilateral trade relations. Thu, 17 Mar.

Pricing 121

Pricing Webinar 2022 Social Media 121

EATER

MAY 20, 2020

It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 103

Kitchen Safety Food Safety Food Supply Healthcare 103

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168

EATER

MAY 14, 2020

It then breaks down the facility into workspaces for personal use, food prep, meal packaging, order pickup, and receiving supplies, among others. A few other suggestions: Limit party sizes and consider switching to reservation-only seating to space diners. There are also plans for versions in Spanish and Mandarin.

Kitchen Safety 98

Kitchen Safety Food Safety Food Supply Healthcare 98

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

Serving 199

Serving White Paper Food Recycling 199

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. Labour Cost Percentage This metric is the proportion of your restaurant’s revenue spent on paying employee wages, salaries, and benefits.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 31, 2019

Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees. The ongoing labor shortage is leaving employers struggling to hire and maintain employees while also being pressured to increase wages.

2020 136

2020 Kitchen Safety Consumer Goods Point of Sale 136