Three Steps to Improving Customer Loyalty During the Pandemic
Modern Restaurant Management
DECEMBER 1, 2020
And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim. It's reported that with as little as a five percent increase in customer retention, a business can improve its overall profits by up to 25 percent. First, consider adopting a touchless loyalty system.
Let's personalize your content