Modern Restaurant Management

FEBRUARY 4, 2020

Under Allen’s leadership, this C-suite team has been instrumental in implementing a multi-faceted transformation plan designed to ensure long-term sustainability, enhance brand relevance, accelerate innovation, improve guest satisfaction, increase overall profitability and create a clear growth plan to propel the company forward.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Modern Restaurant Management

JANUARY 15, 2020

After a few months of flat and even improving employee retention, rolling 12-month turnover rates worsened again for both hourly employees and restaurant managers during November based on the latest Black Box Intelligence Workforce data. .” Restaurant Turnover Continues to Rise, Adding to Staffing Difficulties. Looking Ahead.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

EATER

DECEMBER 10, 2021

A Chipotle employee eats inside a SF restaurant in 2020. A recent worker protest at a NYC Chipotle was part of a longer effort by the Service Employees International Union and others to unionize fast-food workers This story was originally published on Civil Eats. Striking McDonald’s employees at a 2016 protest in Los Angeles.

Food 99

Food Restaurant Law Employee Relations 2012 99

Indoor Media

OCTOBER 13, 2017

In our Business Growth Leadership Series , Doug discusses the events that led to his current success and how today’s entrepreneurs can learn from his decades of experience. I had never set out to excel at being a fast-food employee, but I was really good at it at all levels. How to Accomplish Success. Drive and Hard Work.

Point of Sale 78

Point of Sale Inventory Cash Management Leadership 78

Modern Restaurant Management

JANUARY 22, 2021

Additionally, Mountain Mike’s ramped up third party delivery integration with new guest incentives and launched a Brand Reputation/Guest Relations Department, which responded to 99 percent of all guest feedback submitted via email and telephone, leading to stronger guest engagement in all markets.

Franchise 203

Franchise Franchising 2020 2021 203

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

DECEMBER 12, 2019

." Karamo's "I Am Perfectly Designed" – which celebrates accepting and loving who you are, exactly as you are – is now available for educators to purchase with grant on the First Book Marketplace, along with thousands of other books 50-90% off retail price. "The ” Camille Chavez.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

MARCH 24, 2020

Bacardi employees and contractors also received the free product as the health and safety of people is always top of mind for the family-owned company. In addition, Mount Franklin Foods has a large co-manufacturing and private label business supporting brands and retailers across the country.

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

7 Shifts

NOVEMBER 3, 2022

Everyone wins when employees are comfortable bringing up issues before they get worse. “I Check with female employees about how you can help them reach their full potential. When the criteria for how employees rise in the ranks are clear, there is less room for favoritism or bias. Put women in leadership roles.

Leadership 195

Leadership FOH BOH Website Management 195

Hot Schedules

AUGUST 25, 2021

It’s up to operational leadership to measure them, monitor them, and make them align to annual initiatives — while also making those metrics relevant for day-to-day restaurant performance. Service & Experience: Employee Engagement, Employee Productivity, Customer Satisfaction. Related Posts. Users Group.

Management 138

Management Management Food Safety Leadership 138

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Restaurant and Chef and Leadership award categories will continue to have no fees for entry.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. This is on the walls of each of our retail stores in non-guest facing areas.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 148

Food Safety Certification Food Employee Relations 148

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches. .”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " US Foods has also officially rebranded its "Make It Now" site as "Make It This Winter."

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

MAY 1, 2020

Respondents across all countries said their top food-related concerns were: safety and hygiene, access to healthy foods, and nutrition. The vast majority of those surveyed want restaurants to have employees wear face masks and encourage social distancing. Restaurant Industry Consumer Perspectives. In the U.K.,

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Hot Schedules

AUGUST 10, 2021

While employees know they play a crucial role in food (and ultimately guest) safety, when a 45-minute wait forces everyone to rush, things learned in food safety training can quickly fall to back-of-mind to an undisciplined staff. When training or license expiration nears, remind and incentivize employees to get recertified.

Food Safety 78

Food Safety Certification Food Employee Relations 78

Modern Restaurant Management

FEBRUARY 18, 2020

Elo’s Sonal Apte, vice president of retail and hospitality. Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

FEBRUARY 14, 2020

The Lee Brian Schrager Excellence in Leadership Awards—created nine years ago by Southern Glazer’s Wine and Spirits in honor of Schrager’s leadership and dedication to the Chaplin School—recognize students who commit a tremendous amount of time to volunteering at the Festival each year. Roxanne Pronk.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

FEBRUARY 25, 2020

The National Labor Relations Board will issue its final rule tomorrow, February 26, governing joint-employer status under the National Labor Relations Act. NLRB Issues Joint-Employer Ruling. ” The NLRB issued an NPRM concerning joint-employer status under the NLRA on September 13, 2018.

Mobile Ordering 139

Mobile Ordering Front of House Customer Experience Back of House 139

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell will be offering paid sick time for all corporate-owned restaurant employees, plans to test a $100,000 salary for managers of company-owned restaurants in select markets, and will continue to champion easy and accessible vegetarian options around the world. "It's Paris Baquette's Leadership Changes.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

SEPTEMBER 10, 2021

” All of the new franchisees cited Bad Ass Coffee of Hawaii’s leadership team, rejuvenated brand, product quality, commitment to the community and the strong feeling of ‘ohana as deciding factors in their decision to franchise. HnB develops other retail and restaurant brands, including Mobil truck stops.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., NLRB Approves McDonald's Settlements. ” Caption. fast-growing category. Charlie Jeffers. ” Chicas Tacos Looks to Grow.

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Perfect Daily Grind

APRIL 29, 2022

National Labour Relations Board files for injunction over firing unionised Starbucks employees. The company stated retail dollar consumption of single-serve pods increased 3.6% Fri, 22 Apr – Oatly expands executive leadership team. ofi states the acquisition will enable it to expand in the North American coffee market.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent. .

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

EATER

JANUARY 31, 2023

Women are still underrepresented in leadership roles: Although we make up 63 percent of entry-level positions within the restaurant industry , that number significantly diminishes to 38 percent for senior-level management. Five years in, there’s a lot that still needs to change.

Restaurant Law 100

Restaurant Law 2006 Employee Relations 2017 100

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 123

Mobile Ordering Customer Service Point of Sale Customer Experience 123

Modern Restaurant Management

MARCH 11, 2020

.” Andrew Jhawar, Senior Partner of Apollo and Head of the Consumer & Retail industry group, added, “We are pleased that Smart Foodservice will be able to thrive with a strong complementary partner in US Foods. SpotOn Secures $50M Funding. SpotOn Transact, Inc., top photo, announced $50 million in Series B funding.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Sling

APRIL 29, 2021

Does your business have charismatic leadership? In this article, we discuss the concept of charismatic leadership and why it can be a game-changer on a number of different levels. What Is Charismatic Leadership? Leadership. To answer that question, sometimes it’s easier to look at what a leader or leadership is not.

Leadership 78

Leadership Employee Relations Communication Influencer 78

Modern Restaurant Management

JANUARY 9, 2020

Under his leadership, iPayment closed an initial public offering in 2003 and then went private in 2006. Southern Glazer’s encouraged its employees to vote and select three organizations from a pool of 10 deserving charities on VolunCheers Online, the Company’s enterprise-wide employee volunteering and giving portal.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

EATER

AUGUST 5, 2020

Chain restaurants have stepped up to do what the federal government won’t: issue sweeping directives aimed to protect the safety of guests and employees. From the beginning of the pandemic, large restaurant companies have been vocal about the steps they’re taking to ensure diner and employee safety. Find another way to help them.”

Employee Relations 121

Employee Relations Fast Casual Food Safety Mobile Ordering 121

Modern Restaurant Management

JUNE 8, 2020

. … “Our focus will now shift toward achieving similar bipartisan results in the Senate because enacting these PPP changes will help restaurants get the relief they need to get employees back to work and the industry on the path to recovery.” Doolittle Joins TouchBistro.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Modern Restaurant Management

NOVEMBER 2, 2020

Service Management Group (SMG), a global customer, patient and employee experience management partner to more than 500 brands, published new research that highlights how full-service restaurant providers can meet consumer expectations, shifting service standards and off-premise dining preferences. Meeting Customer Expectations.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

FEBRUARY 19, 2020

She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership. Taco John’s International Inc.

Franchise 122

Franchise Franchising Fast Casual Point of Sale 122