Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. Studies have shown that better IAQ relates to reduce risk of airborne viruses such as COVID-19.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

AUGUST 24, 2022

What really stood out to Ruby Luna about Amy’s Kitchen was the message. They said, ‘We are like family here,’ and when they said that, they made me feel like I was going to be part of a family work environment,” says Luna, a former Amy’s Kitchen employee. And that’s something I needed at the time.”.

Kitchen Safety 363

Kitchen Safety Employee Relations Food Safety 2022 363

Modern Restaurant Management

DECEMBER 16, 2021

Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Redesigning workflows to ensure safe distancing between employees.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” Key Takeaways. with an average score of 4.1

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

SEPTEMBER 15, 2020

The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. Each member of the coalition is committed to responsibility.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JANUARY 8, 2024

Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce. – The CataBoom team We must continue to develop our solution to provide more choices for employees. In 2024, we’ll continue to see growth in the payroll segment.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

SEPTEMBER 30, 2020

Most Important safety initiatives. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns. Restaurant and bar related concerns. The importance of making guests feel comfortable.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. . We provided and integrated Kur-B the Kurabot into all 50+ locations across the U.S.,

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Lori Bolin, President of BrewLogix.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

JANUARY 3, 2024

Think behind-the-scenes kitchen tours or insights into who the people are that work at the restaurant, offering patrons a chance to immerse themselves in the brand. – Meredith Sandland, Empower Delivery CEO The FDA has passed amendments to the Food Safety Modernization Act (FSMA) that will go into effect in 2024.

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 10, 2020

The organization’s registered dietitians, nurses and medical doctors deliver lunch-and-learns and employee wellness programs in hospitals to provide the education on the evidence behind plant-based nutrition. PCRM also helps hospitals with implementation of new plant-based menu items. US Foods to Offer Plant-Based Burger.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

MARCH 16, 2020

percent from unusually high numbers a year ago related to U.S. 65 percent wipe down bathroom and kitchen surfaces. Technology adds extra spice in recruiting and retaining employees – A restaurant’s staff plays a huge role in customer experience. Often times, a happy employee equates to happy guests.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

JANUARY 9, 2020

He then founded Snap Kitchen in 2010 and expanded the brand as CEO and President to almost sixty stores and kiosks before stepping back in 2017 to focus on new projects. Feeding America, the Humane Society, and Operation Gratitude will each be receiving $40,417 on behalf of Southern Glazer’s employees.

Fast Casual 282

Fast Casual Online Ordering Customer Service Employee Relations 282

EATER

JULY 28, 2020

On the one hand, takeout alone won’t sustain most restaurant businesses. There’s a sense among several chefs that relying solely on takeout is difficult to sustain for a good amount of time. The guidelines that do exist tilt in favor of diner safety over worker safety. Guarente: “ The guidelines need to be clearer.

Restaurant Law 284

Restaurant Law Government Kitchen Safety Food Safety 284

Apicbase

JULY 22, 2024

The corporate catering sector faces a host of challenges, including labour shortages and the Herculean task of making the supply chain more sustainable. There is more remote work, sustainability has become essential for business, and competition from food delivery services, local restaurants, and retail is fierce.

Catering 52

Catering Sustainability Technology Employee Relations 52

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. This is using the Chat in ChatGPT PROMPT: Act as an experienced restaurant trainer who is using ChatGPT to develop content and training activities for restaurant employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

The Restaurant Times

MAY 9, 2020

In the ghost kitchen business, having a well-equipped kitchen space is of the utmost importance. The cloud kitchen model has grown by leaps and bounds with constant improvisations and technological innovations, strengthening the functionalities of the business. Kitchen As A Service aka Shared Kitchen Space: A Brief Description.

Kitchen Safety 89

Kitchen Safety Mobile Ordering License Front of House 89

Deliverect

APRIL 20, 2020

Awareness of health, sanitation and food safety will be even more important than before, both for restaurant operators and its employees, and customers. Combining the need for convenience with safety and health concerns, mobile apps and online ordering websites will continue to do well. Ghost kitchens.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Black Box Intelligence

MARCH 10, 2020

Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Many of the employees that were separated through furloughs or lay offs are not expected to return to their former employer.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Apicbase

AUGUST 29, 2024

F&B management oversees kitchen operations, menu development, customer service, and finances. F&B management encompasses many responsibilities, including menu planning, inventory control, procurement, kitchen operations, and customer service. What Is Food and Beverage Management? How Does Food and Beverage Management Work?

Beverage 52

Beverage Operations Management Management 52

Modern Restaurant Management

MARCH 3, 2020

It’s not only a perfect choice for dining areas but works well in kitchens and bathrooms too. Rubber has been predominantly used as kitchen flooring, but it can be a great choice for all of the areas of a restaurant. The softness of rubber flooring reduces the risk that dropped dishes will sustain damage.

Design 539

Design Kitchen Safety Recycling Employee Relations 539

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. The aim is to avoid a collision.

Back of House 52

Back of House BOH Front of House FOH 52

EATER

SEPTEMBER 17, 2021

It went public in 2017 , and as of last year, it has over 6,000 employees ; in a space that has quickly become overcrowded with similar services, it has continued to dominate. It's time for safety and respect at meal kit factories. Consumers don’t want a box touting sustainability and fresh food to come with bad conditions for workers.

Food Safety 293

Food Safety Kitchen Safety Employee Relations 2021 293

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. That’s where an extensive operations manual comes in, including your processes, recipes, portion sizes, suppliers, safety and hygiene guidelines, equipment, pricing, appropriate furnishings, etc. Your concession owners are not your employees. The solution.

Franchising 52

Franchising Franchise Cash Management Kitchen Safety 52

Modern Restaurant Management

JULY 7, 2020

Countless restaurants across the country used a PPP loan to keep their employees on the payroll even while shuttered, but they are emerging from the program with challenges that have only grown in scope. For many, this uncertainty will linger until a vaccine is available. .” 350,000-1 million. $1-2 1-2 million. $2-5 2-5 million. $5-10

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481