Modern Restaurant Management

NOVEMBER 13, 2023

They advise them on how to market their restaurant. Lawyers have spooked them into avoiding conversations about managing employees for fear of taking on the liability of being joint employers. Recently, the National Labor Relations Board redefined what it means to be an employer, and their definition includes franchisors.

Franchise 204

Franchise Franchising Restaurant Law Employee Relations 204

Open for Business

MARCH 23, 2023

Restaurant marketing jobs are some of the most important roles in the hospitality industry. A solid marketing strategy will help you attract new guests and keep them coming back, but marketing duties often fall to the bottom of a busy restaurant owner or manager’s to-do list.

2023 78

2023 Marketing Social Media Email Marketing 78

Restaurant365

MAY 7, 2021

Employee retention and recruitment have long been a challenge in the restaurant industry. The COVID-19 pandemic transformed the restaurant labor market at lightning speed. million—more than at any time during the pandemic, but still “about a million fewer employees, year-over-year, and 1.8 Hiring challenges.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

APRIL 30, 2021

So it makes good business sense to revamp your marketing strategies. Today, examine the effects the pandemic has had on the restaurant and food service industry as well as five simple but effective marketing techniques to boost your local business. Five Local Marketing Strategies. Highlight Your Safety and Hygiene Protocols.

Marketing 226

Marketing Food Safety Social Media Small Business 226

ExactHire - Restaurants

AUGUST 19, 2021

Now Hiring! Go to the primary source for job openings – online job boards encompass an endless list of companies who are hiring for all levels of roles. Companies need employees now, and if companies do not meet their staffing needs to operate, doors will close—maybe permanently. Pandemic Job Market.

Hiring 52

Hiring Employee Relations 2016 Recruiting 52

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Short-term restaurant hiring challenges, like filling open roles because you’re understaffed, may seem like the most urgent day-to-day priority. Offer a competitive wage and benefits.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Modern Restaurant Management

NOVEMBER 29, 2023

That’s where public relations comes in. As such, PR is a powerful tool that can drive commercial success in tandem with your marketing strategy while also helping you navigate through the post-pandemic – new normal – for restaurants. You’ve recently hired an industry-respected individual to a top position.

Social Media 193

Social Media Employee Relations Food Safety Influencer 193

Modern Restaurant Management

SEPTEMBER 16, 2020

Modern Restaurant Management (MRM) magazine surveyed marketing experts to find out the best ways restaurants can market themselves now. Basant Baruah, Senior Content Marketer, Beaconstac. Below are a few examples of small and big F&B chains applying unique marketing techniques. Here are their insights.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Modern Restaurant Management

SEPTEMBER 2, 2021

While it’s difficult to draw a straight line between these continuing outages and any single underlying cause, it’s impossible to have a discussion on the matter without taking into account the current status of the talent market. Is this a phenomenon purely related to COVID? There’s No Doubt the Jobs are There.

Recruiting 193

Recruiting Employee Relations Hiring Travel 193

7 Shifts

MAY 1, 2024

Manage payroll on time Simplifying your restaurant’s bookkeeping process means efficiently managing the daunting task of settling salary payments, especially if you’re running huge operations and managing many employees. Many restaurants opt to hire part-time employees to avoid this expense.

Cash Management 222

Cash Management Inventory Employee Relations Beverage 222

Modern Restaurant Management

DECEMBER 21, 2023

For many craft beverage brands, the local brewery taproom (providing daily “market research”) is incentivizing creators to “create again" emphasizing local ingredients and unique blends (across al l ABV's while also developing beyond-beer options.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

MAY 1, 2023

First, they typically store significant customer and employee data, including names, addresses, and credit card information. This data is highly valuable on the black market and can be used for identity theft, fraud, and other criminal activities. Restaurants are attractive targets for cybercriminals for several reasons.

Insurance 198

Insurance Email Marketing Employee Relations Customer Experience 198

7 Shifts

JANUARY 31, 2024

You're responsible for tactical duties like training new hires, conducting performance reviews, disciplining rule breakers and poor performers, and handling compensation changes—in addition to more interpersonal tasks like mentorship and ensuring professional growth. Check employee schedules to ensure plans match reality.

Management 195

Management Management Kitchen Safety Front of House 195

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Sante

OCTOBER 8, 2020

Download the talentReef Guide and learn how to digitally engage candidates and successfully recruit, hire, and onboard in a digital world. 2020 has been a lesson in quickly adapting to new requirements - namely, contactless recruiting, hiring, and onboarding.

Management 130

Management Management Recruiting Download 130

7 Shifts

JANUARY 8, 2021

with 100% federally-backed, forgivable loans to keep their employees paid. A loan of up to $10,000 to pay for paid sick leave for staff, payroll for retaining employees, meeting increased costs, paying rent, or repaying other obligations. The Paycheck Protection Program 2.0 Restaurants (like you) are eligible for up to 3.5

Restaurant Law 370

Restaurant Law Employee Relations Small Business 2021 370

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

Cash Management 208

Cash Management Employee Relations Recruiting Healthcare 208

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Employee turnover rate. Labor cost includes all labor-related categories: Employees, both hourly wages and salaries. Employee Turnover Rate. What is employee turnover rate?

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

7 Shifts

FEBRUARY 26, 2021

The first is hiring your own drivers. Should I hire my own drivers? 7shifts' data has seen a 243% growth in delivery-related roles (i.e. 7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Culinary Cues

OCTOBER 24, 2020

These aspects include: décor, skill level of staff, style of service, pricing, profit, type of vendors selected, kitchen layout, equipment selection, marketing and advertising, pay scales, dining room seating, type of china, glassware and flatware, even the location and color scheme for the exterior of the restaurant.

Menu 388

Menu Seasonal Menu Front of House Café 388

Modern Restaurant Management

MAY 14, 2021

As part of its effort to hire 20,000 new team members, Chipotle is increasing restaurant wages resulting in a $15 average hourly wage by the end of June. They are looking to hire 10,000 new employees over the next three months. ." Applebees is also hoping the lure of free food will be a draw for potential employees.

Hiring 140

Hiring Employee Relations Recruiting Education 140

7 Shifts

JULY 6, 2023

Michel Falcon has an extensive career as an entrepreneur and expertise in company culture, customer experience, and employee performance. Our employee turnover last year was only 17% - one seven - in an industry that has 100 to 200% year-over-year turnover. But they make their first appearance in the application and hiring process.

Fast Casual 195

Fast Casual Employee Relations Customer Experience Hiring 195

Modern Restaurant Management

JANUARY 9, 2023

19 percent postponed plans for new hiring. According to the survey, a majority of both fullservice operators (63 percent) and limited-service operators (61 percent) say their restaurant does not have enough employees to meet customer demand. Actions taken include: 87 percent of restaurants increased menu prices.

2023 113

2023 Employee Relations Food Supply Small Business 113

Modern Restaurant Management

FEBRUARY 27, 2020

For over 60 years, there had been no meaningful updates regarding joint employer status, leaving many franchisors and similarly situated parties wondering – is my entity liable as a joint employer for my franchisee’s/affiliate’s acts relating to employees? Determination of employee’s rate and method of payment.

Employee Relations 155

Employee Relations Hiring Government Definition 155

Next Restaurants

AUGUST 17, 2022

Perform Background Checks on Employees. More than a third of cybersecurity attacks happen from current employees and it takes an average of 200 days before the attack is even discovered. Before hiring employees, one of the best cybersecurity tips for restaurantsis to execute background checks on all candidates.

Email Marketing 149

Email Marketing Certification Employee Relations Online Ordering 149

Modern Restaurant Management

AUGUST 10, 2021

The food and beverage industry is on a hiring frenzy. With pandemic-related restrictions being eased and dine-in being allowed again, restaurant owners are in need of a lot of staff. A recent study by The Bureau of Labor Statistics revealed that, despite regular hiring since this spring, the food and beverage industry still remains 1.5

Ordering 236

Ordering Recruiting Employee Relations Food Order 236

7 Shifts

JULY 24, 2020

7shifts Marketing Team Recommends Just like marketing, people always come first in the restaurant business. Topics: Hospitality; hiring and training staff; building workplace culture. ?? That’s why we’ve selected 3 books that focus on people—customers and staff. Published: 2009 ?? Author: Danny Meyer ?? Goodreads: 4.09

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License.

License 212

License Point of Sale Employee Relations Restaurant Law 212

Culinary Cues

FEBRUARY 16, 2021

This past year has been excruciatingly brutal on restaurants that simply haven’t been able to weather this relentless storm of pandemic related restrictions and consumer concerns. These are the places where memories are built and where customers become friends, and friendships last from generation to generation.

Fine Dining 433

Fine Dining Employee Relations Front of House Small Business 433

Embrace the Suck

OCTOBER 28, 2021

Hire a business coach (okay that was a little self-promotion…LOL). There are quite a few on the market like DiSC and Predictive Index. Mistake #6: They have an outdated hiring system (or worse) they panic hire. They have no system for hiring! We tend to hire for skill and forget the personality.

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 186

2022 Food Supply Mobile Ordering Customer Experience 186

Modern Restaurant Management

NOVEMBER 30, 2023

Optimizing Staff Allocation With 62 percent percent of restaurant operators struggling to hire enough employees to meet customer demand, today’s restaurant sector demands smart staffing strategies. POS data can be the key to unlocking these types of tailored marketing strategies and promotions to reach customers of today.

POS 116

POS Operations Loyalty Program Seasonal Menu 116

7 Shifts

SEPTEMBER 19, 2019

As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. 7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

SpotOn

FEBRUARY 13, 2024

Finding good staff members can feel like searching for a needle in a haystack, especially in an unpredictable labor market. Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Hiring a staff member costs almost $6,000 per month on average.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

7 Shifts

JULY 8, 2023

So we're attracting the best talent from a compensation perspective, but also we want to make sure that we're offering the continued perks of whether it be health insurance and other related benefits. But the magic to all of it is hiring the right people. We've created emergency funds to help our community.

Hiring 273

Hiring Back of House Take-out Training 273

The Restaurant Times

NOVEMBER 17, 2020

Since your first-line staff or customer-facing staff represents your fine dine restaurant brand in the eyes of your customers, you should ideally begin with hiring the right restaurant staff The definition of the right team certainly varies with the brand. Rigid and uncompromising employees make customer experiences worse than ever. .

Fine Dining 52

Fine Dining Hiring Employee Relations Customer Experience 52

Sling

JUNE 19, 2023

You’ll experience firsthand what it takes to keep a bar going and gain valuable experience in basic business practices, like: Customer service Employee development Marketing Payroll Inventory Scheduling Becoming a better manager You can then transfer the lessons you learn working for someone else to your own unique venture.

Bar 78

Bar Employee Relations Equipment Advertising 78