7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

7 Shifts

AUGUST 26, 2019

The easiest and most common way to drive revenue is to adjust your prices and offer specific promotions and specials like happy hour. Managing your restaurants capacity is crucial as it impacts your profits, sales, customer service, and the dining experience. But it doesn't have to be if you implement the right strategies.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

APRIL 20, 2022

Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Even the best-performing restaurants with the highest staff retention rates suffered during the pandemic when they had to send their employees on indefinite leaves. It doesn’t need sleep.

Mobile Ordering 211

Mobile Ordering Food Order Employee Relations Customer Service 211

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. To go around this, consider the ‘Specials Menu’. Retention means money.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. To go around this, consider the ‘Specials Menu’. Retention means money.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. Topics: Find dining; restaurant management; finding suppliers. ?? But there certainly is a wrong way. Kitchen Confidential. ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

SEPTEMBER 11, 2020

Restaurant segments represented include fine dining, casual dine, fast casual, quick service restaurants and bars. While consumers are eager to return to restaurants, their health and safety concerns continue to hold them back, as 80 percent say they are either very or somewhat concerned about dining in a restaurant.

Fast Casual 198

Fast Casual Fine Dining Innovation Employee Relations 198

Modern Restaurant Management

JANUARY 8, 2021

Restaurants Challenge Dining Bans : Restaurants across the country are challenging city, county, and state bans on indoor and outdoor dining due to COVID-19. For the most part, courts have upheld dining restrictions due to public safety concerns. . The Act sets aside $300 billion in additional Paycheck Protection Loans.

2020 179

2020 Restaurant Law Food Safety Employee Relations 179

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. On the other hand, Fine Dining experienced the largest slowdown in three-year sales growth. .

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

EATER

MAY 16, 2024

My son has special needs. Some days he’s fine. Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members. Some days all hell breaks loose.

Employee Relations 95

Employee Relations Government Hospitality Take-out 95

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. In full-service restaurants, guests are less likely to make positive comments about lunch and drink specials, or happy hour. Family dining restaurants. Casual dining restaurants. Fine dining.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Year-over-year check growth was 5.7%

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Sling

NOVEMBER 11, 2019

1) Fine Dining. Fine dining restaurants offer diners an upscale meal experience often comprising several courses (e.g., Fine dining establishments can operate as a franchise for broader appeal or as a single location to increase their sophisticated image. 2) Casual Dining. 2) Casual Dining.

Fast Casual 104

Fast Casual Fine Dining Food Truck Casual 104

Sling

JANUARY 22, 2021

Fast casual restaurants cater to customers looking for an option that is relatively quick but is healthier than fast food and more affordable than a casual dining establishment. Food trucks are unique modern restaurant concepts that normally specialize in a single type of food (e.g., 6) Fine Dining. 1) Fast Casual.

Fast Casual 78

Fast Casual Fine Dining Food Truck Casual 78

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 113

Back of House Fine Dining 2011 Dine-in 113

Restaurant Engine

AUGUST 9, 2023

Tip #1: Treat Your Employees Well While this may not be the first thing that pops into your mind, it is one of the most important things you can do to level up your restaurant. According to the Harvard Business Review (and many others), engaged, happy employees are the secret to your success. Have employee events.

Compost 52

Compost Recycling Website Management Employee Relations 52

Black Box Intelligence

MARCH 10, 2020

This is a special update by Black Box Intelligence detailing the evolving impact of COVID-19 on the restaurant industry. The number of restaurants reopening their dining rooms has steadily increased in recent days. The impact of those dining rooms opening has been impactful in driving incremental sales for full-service restaurants.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

The Restaurant Times

NOVEMBER 11, 2021

Employees can be rostered for shifts according to their availability and shift needs. Employees receive immediate shift alerts, and you can accept or refuse employee vacation requests with a single click. 7shifts is an online app that allows you to keep track of personnel scheduling and labour expenditures. Zero Hour Health .

Management 93

Management Management Mobile Ordering Online Ordering 93

Modern Restaurant Management

OCTOBER 28, 2019

Who has the time (or the money) to put together an employee handbook when you have a busy restaurant to run? You fired an employee because of her excessive absenteeism. It can be the cornerstone of your defense when an employee sues your restaurant for discrimination or other employment claims.

Restaurant Law 140

Restaurant Law Employee Relations Fine Dining Food Safety 140

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. In all but a handful of states , it is now legal or will soon be legal to once again operate dine-in services at restaurants. So the rest of us can eat food in a dining room again? So why is it happening? I dream of eating in restaurants.

Fine Dining 145

Fine Dining Employee Relations Customer Service Dine-in 145

SpotOn

MARCH 25, 2024

Your restaurant will become alive as you design the dining room. In contrast, fine dining restaurants will spend lavishly on furniture, artwork, and lighting to differentiate themselves from the competition. However, more important than the actual amount is the percentage of that cost as it relates to your sales.

License 52

License Insurance Point of Sale Equipment 52

EATER

NOVEMBER 5, 2021

In light of the workarounds required of the past 18 months, Eater’s nationwide staff considered any place our readers could reliably get food as a restaurant in our quest to celebrate just how thrilling dining out is, whatever that looks like right now. Hillary Dixler Canavan, restaurant editor. Editorial lead: Hillary Dixler Canavan.

Fine Dining 137

Fine Dining Front of House Food Truck Back of House 137

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Limitations and consumer demand.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

Restaurant365

JUNE 17, 2020

Whether you are slowly scaling up operations again or moving from takeout and delivery only to limited dine-in, it is more important than ever to stay on top of your labor and payroll cost. Your payroll is the process of calculating and distributing wages to your employees. Employee insurance. Employee benefits.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Restaurant365

JULY 8, 2021

The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Dining room closures or capacity restrictions drove restaurants to increase their sales through off-premise channels. Is off-premise dining here to stay? Many guests are eager to dine in restaurants again.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. First and foremost, most restaurants are going to see a huge drop-off in the number of customers who dine in.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. On the other hand, Fine Dining experienced the largest slowdown in three-year sales growth.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Modern Restaurant Management

JANUARY 9, 2020

“We’re excited to team up with DoorDash to bring their industry-leading selection of restaurants to our cardmembers with an added perk to make dining in more rewarding.” “What these two have created with this unique approach to everyday sandwiches and salads is best in class in a growing space of fast-fine concepts.

Fast Casual 102

Fast Casual Customer Service Online Ordering Casual 102

Lavu

DECEMBER 12, 2022

Let’s look into greater detail about just what exactly makes an iPad point-of-sale system so special. For example, an iPad point-of-sale system can track employee shifts and schedule like a legacy point-of-sale system, but also allow those schedules to be updated from multiple terminals and locations in real-time.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 178

2021 Guest Recovery 2019 Loyalty Program 178

Black Box Intelligence

JULY 26, 2022

For the first time in over a year, segment frontrunner Fine Dining experienced its biggest drop in sales growth for the month of June. Guests of low check growth restaurants talked about their experiences using more positive value-related words than the rest. Traffic growth was -4.8% in June – down from -2.9%

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

EATER

AUGUST 22, 2022

If courses were inspired by something exact, the servers mentioned its scene of origin: After Catelyn Stark arrests Tyrion Lannister at an inn, she dines on onions dripping in juices, and we got the same. At Elizabeth under Regan, her use of these sources transcended dining room cliche. Vaneda Vireak.

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

Modern Restaurant Management

DECEMBER 17, 2020

People are looking to make their holidays special, and plan to do that with takeout and meal kits from a favorite local restaurant,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. Service-related mentions became more positive by 6.0 Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

EATER

NOVEMBER 16, 2020

On a sandwich, it’s fine. You don’t need a dining table. You might not be able to fit everything on the table, and that’s totally fine. Many restaurants offer special prix fixe menus or meal packages for Thanksgiving, and may sell out early, so order well in advance, and tip extra well. After all, tradition is overrated.

Tip Distribution 102

Tip Distribution Fine Dining Social Media Uniforms 102

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth. Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 175

2020 Fast Casual Point of Sale Online Ordering 175