Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. Finally, look for suppliers who are upfront about prices. Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. Finally, look for suppliers who are upfront about prices. Table of Contents.

Fine Dining 148

Fine Dining Customer Experience Front of House Customer Service 148

Black Box Intelligence

NOVEMBER 1, 2021

Restaurant Sales and Traffic Post Strongest Results in 4 Weeks. The industry had a strong rebound in sales and traffic growth and the week ending October 17 posted the strongest results in 4 weeks. . Only fine dining did improve in sales growth. percentage points or more during the week). .

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 43 percent plan to add an outdoor on-site dining space. "What

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

SEPTEMBER 3, 2020

The normalcy of customers coming in the doors for a night of dining or even a casual lunch feels like a vision of the distant past. As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome.

Fine Dining 199

Fine Dining Restaurant Law Food Truck Outdoor 199

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Many are pointing out frustrations with cleanliness and wait times, both of which are indicators of teams being stretched thin. Another trend we’re watching is pricing. Family dining restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

SpotOn

MARCH 25, 2024

" That's because determining the cost of opening a restaurant ranks at the top of "most challenging" There are so many variables when it comes to restaurant startup costs that it's impossible to put a single price on it. ." Your restaurant will become alive as you design the dining room.

License 52

License Insurance Point of Sale Equipment 52

Modern Restaurant Management

DECEMBER 19, 2023

We are also confident in our small-footprint concept that we’ve mastered over the last 35 years, and believe it positions us well when it comes to real estate site selection, which can be a true pain point for companies. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 116

2023 Front of House Customer Experience Customer Service 116

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) For instance, you may need to proactively adjust your labor to meet a seasonal drop in sales, or plan for the best time to spend cash on any needed maintenance or upgrades. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 179

2021 Guest Recovery 2019 Loyalty Program 179

Black Box Intelligence

SEPTEMBER 15, 2022

Restaurant Sales Growth Rebounds – Posting Best Month Since March 2022 All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Restaurant sales and traffic growth rebounded this month thanks in large part to an increase in consumer confidence.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-Store Sales Growth Lowest Since February 2021. Traffic growth was -4.8%

Fast Casual 78

Fast Casual Point of Sale 2022 Fine Dining 78

Modern Restaurant Management

OCTOBER 4, 2021

The data also points to a broken customer arrival experience. The data further signaled that price increases have had a significant impact on consumer restaurant habits. Nearly two-thirds (63 percent) of participants indicated they have ordered or visited less due to higher prices. The State of What Feeds Us.

2021 169

2021 Fast Casual Mobile Ordering Social Media 169

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. Uber To Acquire Postmates. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates.

Mobile Ordering 190

Mobile Ordering Restaurant Law Seating Customer Service 190

Lavu

DECEMBER 12, 2022

If you’re looking for an affordable and simple way to process sales at your business, you can find everything you need in an iPad POS system. This guide will help you get the information you need to make an informed decision as you choose the right iPad point-of-sale system for your business.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Black Box Intelligence

AUGUST 20, 2022

Best and worst performing region, segment and cuisine is based on same-store sales growth. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. Sales and traffic growth face difficult laps from 2021’s release of pent-up demand and stimulus. percentage points compared to last month.

Fast Casual 40

Fast Casual Fine Dining Point of Sale Casual 40

Lavu

DECEMBER 20, 2019

The corner cafe, upscale bistro and fine dining restaurant serve different dishes, but all face at least a few common. Labor costs include salaried employees, hourly wages, benefits, taxes and tips. In Washington, for example, employers must pay employees a minimum of $12 per hour as of April 2019. Tipped Employees.

Cash Management 78

Cash Management Point of Sale Employee Relations Inventory 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. In all but a handful of states , it is now legal or will soon be legal to once again operate dine-in services at restaurants. In all but a handful of states , it is now legal or will soon be legal to once again operate dine-in services at restaurants.

Fine Dining 145

Fine Dining Employee Relations Customer Service Dine-in 145

Open for Business

MAY 9, 2023

But even now that guests have long since returned to on-premise dining, demand for delivery remains high and shows no signs of going anywhere. You pay these companies a fee, typically a percentage of the sale, to ferry packaged orders to hungry customers. The number of people using meal delivery apps is expected to reach 2.64

Delivery 78

Delivery 2023 Loyalty Program Customer Service 78

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Restaurant Adaptation.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Restaurant365

OCTOBER 23, 2019

While many restaurant owners focus on increasing total sales, in order to add to your bottom line, you also need to focus on decreasing costs. COGS totaled takes into account the ingredients that make up your food andbeverage sales, and related supplies (like napkins or coffee filters). Example of a Prime Cost Formula.

Point of Sale 74

Point of Sale Inventory Employee Relations Insurance 74

Embrace the Suck

OCTOBER 28, 2021

The thing you want to avoid is these 19 fatal mistakes that 80% of restaurants make each year which contributes to the low survival rate that restaurants experience. Of all the restaurants that open this year, only 50% will still be open in three years! The even more shocking statistic is that only 5% will survive the 10-year mark. How sad is that?

Coaching 329

Coaching Training Social Media Hiring 329

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Diners Show Holiday Spirit. “This is a challenging time for both consumers and businesses. . Hassle-free holiday meals.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

Restaurant365

MAY 27, 2021

In addition, there are still a lot of uncertain factors surrounding dining capacity. In a fluctuating economy, you don’t know exactly what is going to happen to sales. Restaurant prime cost as a percentage of sales generally runs around 60%. Restaurant prime cost as a percentage of sales generally runs around 60%.

Point of Sale 78

Point of Sale Inventory Waste Food Order 78

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Secures $60M Funding.

Serving 205

Serving White Paper Food Recycling 205

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 125

2019 Compost Mobile Ordering Point of Sale 125

Restaurant Clicks

FEBRUARY 17, 2020

A good point of sale system can help streamline your restaurant’s processes, from payments to inventory and much more. We’ve reviewed the top 9 restaurant point of sale systems so that you can find the best one for your restaurant business! What is a POS System? TouchBistro. Lightspeed. Revel Systems. 24/7 support.

POS 78

POS 2020 Point of Sale Loyalty Program 78

Modern Restaurant Management

DECEMBER 31, 2019

Even cost of sales may go down as the ghost kitchen typically has a smaller, more manageable menu. Low priced / value perceived / big ticket items brought down to a fixed low price. The utilization of ghost kitchens means more money and opportunity for restaurant operators, without large price or labor hikes.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Black Box Intelligence

JULY 26, 2022

New data from Black Box Intelligence confirms fewer price hikes positively impacts intent to return; leads to increase in guest traffic and sales All growth numbers are year over year unless specified. Best and worst performing region, segment and cuisine is based on same-store sales growth. Same-store sales growth was +1.6%

Fast Casual 40

Fast Casual Point of Sale 2022 Fine Dining 40

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Same-store sales growth was -2.1

2020 106

2020 Point of Sale Online Ordering Consumer Goods 106

Lavu

MARCH 11, 2020

From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Keeping your procedures and systems up-to-date is a great method to streamline your operations, reduce overhead, and increase your day-to-day sales by getting more people through the door.

Management 78

Management Management Cash Management Mobile Ordering 78

EATER

AUGUST 22, 2022

It was April 2017, a seventh season of the show would air in a couple of months, and a friend had come to Chicago to attend this dinner with me, not because we loved Game of Thrones — neither of us had watched for years at that point — but because the idea of a fannish dinner was exciting. The plating of these was vaguely scale-like, too.)

Fine Dining 101

Fine Dining 2012 Reference Social Media 101

Restaurant365

MAY 14, 2021

With P&L data in hand, you can create better budgets, make decisions about labor or food, or spot big trends in your sales. Your restaurant’s chart of accounts lists all the important financial information related to the business. Your profitability isn’t based on your sales alone. Chart of Accounts.

Management 78

Management Management Point of Sale Inventory 78

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. In this edition of MRM News Bites, we have tech investments, new products, charitable endeavors and more. Yelp Reimagines Business Owner Platform.

Guest Recovery 118

Guest Recovery Food Safety Loyalty Program Point of Sale 118

Modern Restaurant Management

OCTOBER 15, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features dismal restaurant sales traffic, best foodie cities , top breakfast foods in America, food fraud and why Brits love chicken shops. For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4

2019 82

2019 Point of Sale Small Business Consumer Goods 82

Modern Restaurant Management

NOVEMBER 18, 2019

It is undeniable that the restaurant industry is experiencing a significant slowdown in same-store sales growth since the second quarter of the year, however in October, the industry was able to post its second consecutive month of small positive same-store sales growth at 0.1 The industry grew its same-store sales by 1.0

2019 105

2019 Point of Sale 2018 Consumer Goods 105