Modern Restaurant Management

JULY 16, 2020

The restaurant industry is difficult in the best of times, let alone when a worldwide pandemic forces closures, customers are forced to stay in their homes, told to social distance for months, and state government regulation telling owners and managers when you reopen shops or when they can be at half capacity. The odds are humbling.

Customer Service 329

Customer Service Employee Relations Supplies Customer Experience 329

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 43 percent plan to add an outdoor on-site dining space. "What While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Family dining was another segment that was hit hard, which includes many buffet-based concepts.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

EATER

MAY 16, 2024

Some days he’s fine. And it has to be businesses, government, and private partnership.” Just recently, KNEAD Hospitality + Design , which operates more than a dozen restaurants in the DC area, introduced reimbursement of childcare costs — up to $1,800 per quarter — for salaried employees, which comprise 110 of their 920 staff members.

Employee Relations 308

Employee Relations Government Hospitality Take-out 308

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. First, at 2.1

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. This segment is typically reported as the mid-range casual dining segment.

Fast Casual 98

Fast Casual Fine Dining BOH FOH 98

The Restaurant Times

MAY 30, 2021

It also outlines details regarding the concept, cuisines to be offered, number of employees, etc. It is meant to describe the business in a summarized form mainly to government authorities, stakeholders, and investors. For example, quick-service restaurant, fine dining, pub, food truck, etc. Executive Summary.

Point of Sale 52

Point of Sale Food Truck Employee Relations Customer Service 52

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.”

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Modern Restaurant Management

AUGUST 19, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts to gaze into a crystal ball and re-imagine the future of dining. It's a small step to having a group of friends walk into a dining room served by multiple brands. The role of many employees may evolve from manual tasks to more human interaction.

Kitchen Safety 567

Kitchen Safety Food Safety Loyalty Program Social Media 567

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. How Diners Feel.

2020 474

2020 Food Safety Food Supply Kitchen Safety 474

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Service-related mentions became more positive by 6.0 Hassle-free holiday meals. ” The gift of food.

2020 419

2020 Point of Sale Consumer Goods Seasonal Menu 419

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. Family and Upscale Dining Outperformed During the Quarter.

2020 275

2020 Point of Sale Online Ordering Consumer Goods 275

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. foodservice industry.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

OCTOBER 4, 2021

The biggest drop in positive sentiment year over year was related to restaurant “ambiance” In fact, the last three months have experienced the lowest percentage of “ambiance” positive mentions since the beginning of the year. Dine-In Struggle. DMA rankings consider only the largest 25 areas.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. The committee will report to the Foundation’s Board of Trustees’ Governance Committee.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

EATER

AUGUST 10, 2020

Maybe it’s the harbinger of winter without safe indoor dining and the prolonged spike in cases, or a recognition that the vaccine, even if it comes early next year, won’t be a silver bullet (especially if people don’t take it). Employees of D.C. Employees of D.C. Dina Avila / EPDX. Kimura Toast Bar.

Fine Dining 284

Fine Dining Employee Relations Restaurant Law Back of House 284

Black Box Intelligence

NOVEMBER 1, 2021

Only fine dining did improve in sales growth. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Not only is turnover rising for all employees, the percentage of new hires that leave the company within the first 90 days of employment is also increasing. Year-over-year check growth was 5.7%

Fast Casual 98

Fast Casual Guest Recovery Fine Dining Point of Sale 98

Modern Restaurant Management

DECEMBER 31, 2019

With the rise of delivery and take-out, restaurants will start getting creative with the in-dining experience. Labor issues will continue to bring challenges in 2020, but these challenges will offer restaurants the opportunity for a continued and relentless focus on creating rewarding environments for employees.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

NOVEMBER 18, 2019

The norm for the industry is now declining dine-in sales growth offset by very strong to-go and other forms of off-premise sales. Family and Upscale Dining are Best Performing Segments, Casual Dining Hurting. The fine dining and family dining segments continued to achieve positive same-store sales growth during October.

2019 271

2019 Point of Sale 2018 Consumer Goods 271

EATER

OCTOBER 19, 2020

These outdoor dining rooms have remade the landscape of major metropolitan centers and small towns, allowing people to spill into the streets, visit with friends and family, and — for an hour or two — forget about the looming threat of a deadly and highly contagious virus. Why is indoor dining inherently riskier than eating outdoors?

Kitchen Safety 364

Kitchen Safety Food Safety Employee Relations Fine Dining 364

Modern Restaurant Management

NOVEMBER 2, 2020

restaurants are operating at less than 100 percent capacity in their dining rooms. For the restaurateurs who responded to our survey, only 15 percent said they were allowed to dine at full capacity, with nearly half saying they were allowed 50 percent capacity. Patio dining in colder weather. Limitations and consumer demand.

2020 553

2020 Mobile Ordering Hotels Food Safety 553

Modern Restaurant Management

MAY 5, 2020

The new Yelp for Business will feature COVID-19 related content and prompts intended to help business owners communicate effectively with consumers and tips to weather the storm. Also investing is Tim Ridgley, founder of Open Dining, which was acquired by Paytronix in August 2019. Missing Restaurant Sounds?

Guest Recovery 305

Guest Recovery Food Safety Loyalty Program Point of Sale 305

EATER

JANUARY 25, 2021

One morning in December 2018, Ebru Baybara Demir, the restaurant’s chef and owner, sat at a table in the dining room wearing a chef’s apron fixed with a Turkish star-and-crescent lapel. None of the employees, Demir included, had trained as chefs. In clear weather, you can even peer deep into neighboring Syria. ükraan, formed in 2018.

Agriculture 274

Agriculture Back of House Food Workshop 274

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. It has since also reopened for indoor dining.) For high-risk workers, these decisions are literally life and death.

Front of House 284

Front of House Back of House Tip Distribution Outdoor 284

EATER

JULY 22, 2021

Chef Russell Jackson opened the fine dining restaurant Reverence in Harlem just months before the pandemic began. Chefs Russell Jackson and Ian Boden struggled to reconcile their visions of fine dining with their communities’ desires. shed nearly 4 million industry jobs out of 15.6 Tom McGovern. Tom McGovern.

Fine Dining 313

Fine Dining Back of House Dine-in Front of House 313

Modern Restaurant Management

OCTOBER 15, 2019

Fine Dining Still Winning the Sales Growth Game. Fine dining continues its dominance as the best performing segment in the industry based on same-store sales growth. Furthermore, if the trend holds through the end of the year it would be the third consecutive year of positive growth for dine dining.

2019 211

2019 Point of Sale Small Business Consumer Goods 211

EATER

MAY 26, 2020

Reopening restaurant dining rooms still puts customers and employees at risk. In all but a handful of states , it is now legal or will soon be legal to once again operate dine-in services at restaurants. So why is it happening? I dream of eating in restaurants. Many states are advertising that fantasy as the truth.

Fine Dining 364

Fine Dining Employee Relations Customer Service Dine-in 364

EATER

JANUARY 17, 2025

Thomas Barwick/Getty Images The recent termination of workers in New York and Boston highlights the vulnerability of restaurant employees without legal status In 2005, Fulton Fish Market, which supplies New York City with nearly half its seafood , left the Seaport for a new location in the South Bronx. By 2022, after a $194.6

Employee Relations 275

Employee Relations Entertainment Fine Dining Restaurant Law 275