7 Shifts

JANUARY 7, 2020

The people you hire to run your restaurant can make or break the business. By using values-based hiring to find team members who are a good fit for your restaurant’s culture. Don’t fret if you’ve made hiring decisions based on other criteria; you can still keep your employees engaged, but it’s going to take some work.

Employee Relations 349

Employee Relations FOH BOH Certification 349

Modern Restaurant Management

AUGUST 30, 2022

It is the industry's primary responsibility to be sure the food they sell and serve to consumers is safe. In my experience, when labor issues arise, training and education of the crew are the first things to suffer. In 2003, more than 555 confirmed hepatitis A cases were linked to green onions served at Chi Chi’s.

Food Safety 178

Food Safety Technology Kitchen Safety Food 178

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Watch: 7shifts CEO Jordan Boesch at Toast Food for Thought as he discusses hiring and employee engagement.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

The Restaurant Times

NOVEMBER 15, 2021

Establishing a complete customer experience strategy, educating personnel in all procedures, and giving discounts and promotions that make your customers feel valued and ready to return are all ways to assure an exceptional customer experience. 4 Ways To Train Your Bar Staff To Deliver Good Customer Experience. Training And Barback .

Training 52

Training Bar Dietary Restrictions Point of Sale 52

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Others serve adults facing similar obstacles. The year had started off strong.

Training 121

Training Café Kitchen Safety Back of House 121

Culinary Cues

NOVEMBER 27, 2020

She also told me that when you make chicken and dumplings to make sure that you use a young chicken from the farm and to never serve day old pie. To Ed Weibrecht who hired me at his newly acquired Mirror Lake Inn even though he didn’t have an opening. PLAN BETTER – TRAIN HARDER. Who’s on your list during this Thanksgiving week?

Influencer 487

Influencer Hotels Education Hiring 487

The Restaurant Times

AUGUST 5, 2022

You’ve invested a lot in them, so removing them (or letting them go) would mean investing capital and beginning the new hiring program again. But how can you retain employees, and if you can’t retain them, how do you hire new ones in 2022? How to Hire New Staff. Let’s discuss. . Challenges In Maintaining Restaurant Staff.

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Culinary Cues

SEPTEMBER 15, 2022

It all matters – education level, income bracket, age range, frequency of dining, and food and wine preferences. [] KNOW WHAT YOU WANT TO BE AND HOW YOU WANT TO BE PERCEIVED. Hiring is not something to take lightly. PLAN BETTER – TRAIN HARDER. Find out everything you can about your guests and potential guests. Do it right!

Fine Dining 396

Fine Dining Front of House Customer Service Customer Experience 396

7 Shifts

JANUARY 14, 2020

Between writing and posting a job description, interviewing candidates, onboarding, and training, replacing just one employee costs restaurants about $3,500. Incorporate your newfound values in your hiring, training, and performance reviews. Recommended Reading: How to Combat Restaurant Turnover Using Values-Based Hiring 2.

Loyalty Program 367

Loyalty Program Front of House Back of House Customer Experience 367

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. This goes far beyond training during the first week.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 21, 2023

These craft consumers want the full on-premise experience and are willing to pay for it, which includes variety across all variables (styles, ABV, flavor profiles, serving sizes), knowledgeable servers, food pairings and the right glassware/temperature for the beverage, among other things.

2023 123

2023 2024 Insurance Employee Relations 123

360Training

JANUARY 14, 2020

Here’s everything you need to know: age restrictions, qualifications, the kind of training that might be required in your area, and potential future career paths. The other factor is whether the restaurant where you’re applying serves alcohol. In most states, you can serve alcohol at 18.

Restaurant Law 78

Restaurant Law Certification Food Safety Kitchen Safety 78

Open for Business

MAY 11, 2023

The restaurant industry is no exception to this, and many businesses are turning to DEI initiatives to build stronger teams, better serve guests, and contribute to a more inclusive and equitable world. One of the best ways to enhance diversity, equity, and inclusion in any business is to hire a consultant who specializes in DEI training.

Recruiting 78

Recruiting Training Workshop Back of House 78

360Training

DECEMBER 11, 2019

Additionally, they must provide exceptional service no matter the day or table they’re serving. Servers need to have a food handlers certificate to understand safety best practices for serving food in the United States. If you are looking to get hired as a restaurant manager, get certified in food safety. Bartender .

Kitchen Safety 128

Kitchen Safety Certification Food Safety Front of House 128

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. A hiring manager wants to know how you handle a very real, stressful part of the job. Why should we hire you? Do you offer any continuing training or education opportunities?”

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

FOH 179

FOH BOH Food Safety Front of House 179

Clover - Restaurants

MAY 3, 2024

Enforce age limitations: Each state has minimum age requirements for working in a restaurant, as well as for various duties that can be performed based on age , and for serving and bartending beer, wine, and spirits. Proper training can help ensure employees follow the right health and safety standards in your restaurant.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Restaurant Times

JUNE 27, 2023

Technology: Unveiling the Hidden Potential “Technology serves as the backbone of the restaurant industry, driving its success. Training becomes crucial, but there is often a lack of proficiency in using software systems for inventory management. Failure to embrace technology often leads to the downfall of brands.

Customer Experience 98

Customer Experience Hospitality Technology Food Supply 98

Restaurant365

AUGUST 19, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Perfect Daily Grind

AUGUST 18, 2019

Matt has nearly 20 years of coffee consultancy and café management under his belt, which includes mentoring and training more than 2,500 barista trainers and coffee business owners. We have created some simple core values that are clearly explained to each new staff member on the day of hire, and even in interviews.

Café 104

Café Seminar Employee Relations Communication 104

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. PLAY 2: Onboard & Train Your Seasonal Staff. User Network.

Hiring 147

Hiring Training Mobile Ordering Coaching 147

Lavu

MARCH 30, 2020

This should be covered when new employees are hired, and regular updates should be made via staff meetings. Hire Cohesive Teams with Wise Hiring Practices. A lot of restaurants suffer from terrible, ineffective hiring processes. Serve Healthy Snacks and Drinks to Staff. Specify Long-Term Company Goals. Stretching.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. Once you’ve identified the right candidates to hire, the next step in your candidate’s journey should involve an effective and engaging onboarding process. Onboarding your staff efficiently.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

The Restaurant Times

AUGUST 27, 2022

Barbacks assist the bartenders with opening and closing responsibilities, preparing and serving beverages, stocking, performing minor repairs, punching orders into the bar POS system , and conversing with customers who have inquiries. Barbacks are well-organized service specialists who help bartenders maintain their serving areas and tidy.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Gecko Hospitality

DECEMBER 15, 2022

When you are recruiting talent for your business, you learn that people come in different shapes, sizes, education, and experience. In addition to overcoming generational gap biases, hiring managers must also consider the resistance of others to assimilate new recruits. Hire for Personality and Attitude—Train for Skills.

Recruiting 75

Recruiting Hospitality Hiring Website Management 75

Black Box Intelligence

MAY 27, 2021

The uncomfortable truth for the industry is that even after all the post-Covid dust settles, including enhanced unemployment benefits, it is likely that our employee pipeline will continue to be short of enough quality candidates and hires. This is not a new reality; the pandemic just accelerated it by a decade. Click here to learn more. .

Hospitality 132

Hospitality Café Back of House Education 132

Modern Restaurant Management

JULY 6, 2020

On top of that, California law requires employers to issue employees a Wage Theft Protection Act notice, restricts the type of information employers can seek and consider during the hiring process (for example, information about criminal and financial history), and requires employers to comply with a host of other laws.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

Modern Restaurant Management

FEBRUARY 16, 2023

Restaurant owners and chefs can sometimes get into the mindset of “I know everything” because they are so good at what they do, but they forget who they are ultimately serving – their customers. Hire before you need people and listen to your gut when it’s time to let someone go.

Sustainability 184

Sustainability Social Media Customer Experience Consumer Goods 184

Sling

JANUARY 10, 2023

But if it’s something big, like a new hire arriving when or where no one was expecting them, not having a workspace ready on their first day, or training scheduled for a time when the trainer is unavailable, the employee is going to notice. The best way to do this is to stay in communication with your new hire.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Modern Restaurant Management

DECEMBER 12, 2019

Husband-and-wife team Craig and Dianne LeMieux, along with their son Kyle and his wife Saverea LeMieux, have served as the brand’s Colorado area developers since 2016. Our new microsite should serve as a valuable resource to those interested and qualified to own a salad kitchen with us.” Salata Debuts Franchise Microsite.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Restaurant365

AUGUST 21, 2020

Tailor your hiring and recruiting practices. The first step in reducing high turnover is to examine your hiring and recruiting practices. How are you communicating with your potential new hires? There are many moving parts to hiring and recruiting. Do they understand the expectations for the role?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

EATER

AUGUST 11, 2023

Holmes serves as the director of the East Phillips Improvement Coalition (EPIC) and a board member of the East Phillips Neighborhood Institute (EPNI), two organizations fighting environmental racism in the area. Green jobs, green education, food for cheap or free year-round—why would anybody fight that?” We have to do something.”

Back of House 98

Back of House Employee Relations 2025 Point of Sale 98

The Restaurant Times

MARCH 10, 2023

They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees. They supervise other servers while also serving their tables. They serve soft drinks, make mixed drinks, and pour beer, wine, and other alcoholic and non-alcoholic beverages. The answer to the FOH manager.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Lavu

MARCH 13, 2020

The benefit of a mobile POS system is the freedom of mobility it gives your serving staff. Train Employees to Work Smarter, Not Harder. One of the most expensive parts of running a restaurant isn’t the food cost or the utilities, but training. Update to Mobile POS System. Manage Inventory for Efficient Turnaround Time.

FOH 78

FOH Mobile Ordering BOH Front of House 78

Modern Restaurant Management

FEBRUARY 10, 2020

The Humane Society of the United States, Oldways, the Physicians Committee for Responsible Medicine, Health Care Without Harm and Meatless Monday are five nonprofits providing support, resources and hands-on trainings to hospital culinary teams to help them provide more plant-based meals. ” JUST Partners with Sodexo.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

EATER

FEBRUARY 23, 2021

In the 400-plus years since enslaved Africans first arrived on the North American continent, we worked the fields, harvested the crops, wrote the recipes, brewed the beer, distilled the whiskey, cooked the food, set the table, served the food, cleared the table, and even emptied the chamber pots.

Food 112

Food Catering Agriculture Hotels 112

The Restaurant Times

MARCH 8, 2023

She is a certified WSET Wine School educator and has studied Japanese tea at the Global Japanese Tea Association. She pursued her culinary education at Le Cordon Bleu London and trained under several renowned chefs, including Chef Marcus Wareing, Chef Phil Howard, and Alex Sanchez.

Specials 52

Specials 2012 Food Truck Back of House 52