November, 2023

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How Does Your Restaurant Sound?

Sante

Remember the days when fine dining rooms were truly fine? They murmured the soundtrack of haute cuisine as diners came and went. Plates and silverware were precisely positioned and silently cleared. Linen tablecloths, padded chairs, lush carpets, deluxe draperies and explosive flower arrangements sucked the vibrations from the room creating cushions of muffled sound.

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Restaurants are suddenly all about dessert

Restaurant Business

State of the Plate: RB menu trends columnist Nancy Kruse dishes on the rising popularity of the last course, which is no longer operators' problematic stepchild.

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THE INTER-DEPENDANCE OF BUSINESS AND COMMUNITY RESTAURANTS

Culinary Cues

Walking down the streets in the once most robust city in proximity to my home, I was deeply concerned at what I saw. This was a tradition of early holiday shopping, hoping to beat the maddening crowds that typically flood shopping districts and restaurants this time of year. The stores were empty, and restaurant service staff were staring out windows from the vantage of unfilled seats.

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PLAN BETTER, TRAIN HARDER – The Pillars of Exceptional Restaurant Employees

Sante

How much do you invest in on-going training? Have you formulated a training plan with measurable outcomes? Are you serious about training and do your staff members see the value in it? What you see in performance is tied directly to what you invest in training and teaching.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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How Staffing and Recruitment Futureproofs F&B Growth

Modern Restaurant Management

Following the removal of COVID restrictions by the World Health Organization (WHO) in May of this year, food and beverage (F&B) remains one of the industries best positioned for unprecedented growth; the road to pandemic recovery has affected the revenue and profit models of every restaurant or F&B operation; and while the current environment is forcing leaders to think outside the box, become strategically creative (and therefore more responsive), the fundamental landscape of the indust

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Why restaurants will have to rethink price hikes in 2024

Restaurant Business

Consumers have been resilient. But they’re also paying more for food than ever before. Operators may need to look beyond price increases next year.

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More Trending

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Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

The future is digital. Restaurant brands around the world are finding that their audience is craving something more than pretty pictures of delectable dishes, but rather a need for community and discussion. They want engaging content that keeps them entertained. Effective full-funnel marketing strategies are vital for the success of any business, but are definitely the garnish on top for those in the food and beverage industry.

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Artist, actor and restaurateur Mr. Chow on his driving creative force: 'To be true'

The Salt

Michael Chow has worn many hats in his 84 years. A new documentary about his life, a.k.a. Mr Chow , paints the portrait of a man who has endured hardship, and found creative outlets to cope.

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The Role of Voice Technology in Restaurant Operations

Restaurant Technology Guys

In recent years, voice technology has emerged as a transformative force in the restaurant industry. From streamlining kitchen operations to enhancing customer interactions, voice-activated systems are changing the way restaurants operate. In this blog post, we'll explore the expanding role of voice technology in restaurant operations, discussing its benefits, challenges, and potential.

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Everything We Know About New McDonald’s Chain, CosMc

EATER

Justin Sullivan/Getty Images Starbucks, McDonald’s is coming for you By all accounts, McDonald’s is doing just fine. The fast food behemoth’s sales have been great , with price increases adding to its bottom line. But McDonald’s is also. McDonald’s. It’s just there. Aside from some collaborations with celebrities and the occasional introduction of a new sandwich or sauce, it mostly serves as the unchanging standard against which all other fast food is measured.

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Mid-Year Review: How to Ignite Employee Potential Through Meaningful Feedback

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

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Grow Curbside Sales By Making It Faster And More Efficient

Restaurant Business

Curbside pickup has become a favorite choice of busy off-premise customers. They like the convenience of being able to order in advance, then simply drive up, get their order and go. It’s fast, and it has the added bonus of no delivery fees. Operators like curbside pickup, too, because it’s often profitable. It can boost sales without affecting dine-in capacity, and ticket sizes are often larger than dine-in averages.

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COOKS AND CHEFS – SIGN YOUR WORK

Culinary Cues

Back in time, I remember a billboard in New York City’s Times Square that asked: “Would You Be Willing To Sign Your Work?” I’m not sure who sponsored the ad, but it left a profound impression on me over the past 50 years. When we sign our work, we take full responsibility for it. “I did this, this is my work”! Think about it for a moment – would you be willing to put yourself out there and take ownership for work that is less than stellar, less than the best you can do?

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What the Joint Employer Rule Will Mean for Franchise Restaurants

Modern Restaurant Management

"Scott, just to clarify, WE are not the employer. The franchisees are. Please make sure everyone understands that and don’t suggest otherwise." I give a lot of keynote presentations to restaurant brands, and most of them are franchises. These brands promise to provide franchisees with the complete playbook for business success. They give them the tools.

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Spirit Importer Gets Knighted

Sante

A Heavenly Night for Christine Cooney

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Three Holiday Workforce Trends Restaurant Managers Need to Know 

Modern Restaurant Management

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. However, the typical increase in consumers wanting to dine out during the holiday season – not to mention the continued demand for take-away and delivery services – could disrupt this balance, even as businesses attempt to bolster their staff with seasonal hires.

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Five PR Tips That’ll Boost Your Restaurant’s Business

Modern Restaurant Management

There is more to success in the competitive restaurant business than just great food and service. Cultivating a positive brand image, building customer affinity and differentiating from the competition are essential components of any forward-thinking business strategy. That’s where public relations comes in. PR is all about boosting brand awareness, building positive consumer relationships and maintaining/enhancing your restaurant’s reputation.

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MRM EXCLUSIVE: Marketing Your Virtual Restaurant – Tips for Success

Modern Restaurant Management

The restaurant industry is changing quickly, and technology plays a big role. This means that restaurants and franchises must focus on efficiency and lean operations. One way to do this is to open a virtual restaurant. A virtual restaurant is a restaurant that doesn't have a physical location. It only exists online; customers can order food through a delivery app.

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The Financial Burden of Owning Commercial Kitchen Equipment

Modern Restaurant Management

Purchasing commercial ice and refrigeration equipment can be a significant financial burden on your business. The high upfront costs, ongoing maintenance expenses, and potential equipment obsolescence can quickly eat into your budget. However, there is a more cost-effective solution: leasing. Overcoming High Initial Costs One of the primary challenges in purchasing commercial ice and refrigeration equipment is the upfront cost.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Influencer Marketing for Restaurants: An Expert’s Guide to Boosting Your Bookings

Modern Restaurant Management

As a restaurant owner, you’ll know just how powerful word-of-mouth can be. All it takes is one negative review or piece of criticism, and instantly, potential might customers turn away from your business and toward a competitor. After all, when it comes to choosing where to eat, we tend to prioritise the opinions and experiences of others over most other factors – it’s no wonder influencers have become such a powerful tool for restaurants in boosting their bookings.

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Lawyers Guide to Preventing Slip and Fall Accidents in Restaurants

Modern Restaurant Management

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. The industry spends more than an established $2B for slip and fall-related injuries, and this number is rising by 10 percent each year, according to an NFSI study.

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Restaurants and Bars Should Consider Text Message Surveys for Gathering Customer Feedback

Modern Restaurant Management

In the competitive restaurant and bar industry, customer feedback is vital for success. With the prevalence of online reviews, it's crucial to actively seek and utilize feedback. Text message surveys offer a convenient and real-time method to gather this valuable input, and in this guide, we'll explore their importance and implementation for improved operations.

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Ten Ways You Can Make Your Food and Beverage Business a Great Place to Work

Modern Restaurant Management

Have you ever noticed how great service in restaurants and cafes can make your day? It’s all thanks to the fantastic employees who enjoy their work. When bosses in food and beverage places make their workers excited about their jobs, it can lead to happier customers. Why Happy Workers Matter Think of happy employees as the special ingredient that makes a food and beverage business successful.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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How Restaurant Operators Can Harness the Power of POS Data Analytics

Modern Restaurant Management

By investing in a data-driven POS platform, restaurant operators can address labor challenges, fine-tune their stock management, design promotions based on current trends, reduce human error and more. Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations.

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Prioritizing Restaurant Maintenance – The Recipe for Long-Term Success  

Modern Restaurant Management

There are many factors that drive the bottom line for restaurants and properly managing maintenance is chief among them. Maintenance impacts multiple critical aspects of restaurant management and operations. Restaurant maintenance ensures technical difficulties don’t compromise food production and quality. Proper maintenance is also essential to customer satisfaction, retention, and word-of-mouth reputation building.

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Invest in Employees with Affordable Health Care

Modern Restaurant Management

Lack of health insurance isn’t considered one of the major reasons the hospitality industry has, according to the U.S. Bureau of Labor Statistics, a churn rate north of 70 percent. A recent survey found that low pay, lack of recognition and bad management are three of the major variables. But let’s dig a little deeper into “lack of recognition.” To me, that says employees aren’t feeling valued by the owners and managers of their restaurants.

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Biting the Hand that Feeds: Processing Fees That Prey on Merchants

Modern Restaurant Management

As point-of-sale (POS) platforms exit the startup stage and developers begin looking for ways to generate increased revenue, many are turning toward processing fees for using their software. These processing fees go all the way up to.99 cents, and are added to orders that exceed a minimum cost. For restaurateurs and businesses across the nation, these fees come as a shock – and an unwelcome one at that.

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The Funding Recipe for Your Restaurant – A Guide To Growing Your Business

Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

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In ‘Les Troisgros,’ a Restaurant Documentary That’s Well Worth Watching

EATER

Zipporah Films In “Menus-Plaisirs — Les Troisgros,” Frederick Wiseman turns his attention to fine dining at three-Michelin-starred restaurant Troisgros None of the cinematic tropes that have come to define today’s food documentaries — sweeping pans, glistening surfaces, a climactic symphony of strings — are present in Menus-Plaisirs — Les Troisgros , a spellbinding new four-hour documentary about the three-starred Michelin restaurant Troisgros.

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Surprise and Delight: How to Build Better Leaders

Modern Restaurant Management

There is no single path to success in the restaurant industry. With a passion for service, a keen understanding of people, and genuine support and guidance from industry veterans, an ambitious individual can climb the ranks while making a tremendous impact in their organization each step of the way. Training programs are an essential tool for developing these future restaurant leaders, and in an industry where surprise and delights are key components of a memorable experience, a one-size-fits-al

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New Orleans Urban Farmers Prepare for Overlapping Climate Disasters

EATER

Mina Seck, community food manager of Sprout NOLA, works with mostly small-scale farmers throughout Louisiana who lack crop insurance. | Lizzy Unger Long a fixture in the city known for helping farmers in the aftermath of hurricanes, Sprout NOLA is working to expand its efforts in anticipation of a range of unprecedented climate disasters in Louisiana, like extreme heat, drought, and saltwater intrusion This article was produced in partnership with Nexus Media News and Civil Eats.

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Maximizing Supply Chain Management in the Restaurant Industry

Modern Restaurant Management

When it comes to running a restaurant there are challenges you will undoubtedly run into along the way. And while many restaurants have returned to a post-COVID normalcy, the impending inflation has now introduced rising food costs, ultimately impacting the restaurant supply chain as food costs rise. Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effectiv

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8 Pillars of Leadership Development

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.