Modern Restaurant Management

MAY 13, 2025

Gen Z isn’t just eating out; they’re building relationships with brands that reflect who they are. Trend-driven yet deeply value-conscious, they want personalized nutrition, ethical sourcing, and innovative packaging. Gen Z is redefining dining, seeing your restaurant as an extension of their identity. Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Culinary Cues

MAY 12, 2025

For generations excellent meant complicated, intense, all-consuming, and sacrifice. Kitchens of great renown are staffed with dozens of talented young cooks, some even there as a stagiere working just to learn and build their resumes. Meticulously clean kitchens; pristine, starched chef whites; the very best equipment and ingredients from around the world.

Fine Dining 352

Fine Dining Seasonal Menu Front of House White Paper 352

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. Five Guys experienced a breach in September 2022 that compromised job applicants' personal data.

Insurance 282

Insurance Document Employee Relations 2023 282

EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. This send is the second of a four-part series on restaurant growth, presented by Square.

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Seating Outdoor Dine-in Beverage 222

Advertiser: Paycor

AI is reshaping the business landscape, including HR. This guide is designed to help you understand and implement AI effectively for tangible benefits and a more strategic approach. Learn how to: Automate routine tasks Boost data insights Enhance employee experiences Drive HR’s strategic value Download the guide today!

Design

Goliath Consulting

MAY 26, 2025

Todays diners scroll before they order, and your restaurants social media presence can make or break their decision to visit. Thats where a skilled content creator comes in. But not all creators are the right fit. The wrong hire can lead to off-brand posts, low engagement, and wasted effort. Heres how to find a creator who truly understands your brand and can help turn followers into loyal guests.

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Hiring Social Media Fast Casual Email Marketing 221

Restaurant Business

MAY 22, 2025

The Bottom Line: The supply of workers is strong enough that restaurant chains can expand hours and go on hiring sprees. But limits on immigration could stop that.

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Hiring Supplies 241

Black Box Intelligence

MAY 12, 2025

The Best Practice Awards 2025 Celebrating the Best Restaurant Brands in the Industry Every year, the coveted BBI Best Practices Awards (BPAs) celebrate the best performers in the restaurant industry. With a history of more than 20 years recognizing the greatest brands, they have become a coveted prize and are routinely mentioned in earnings calls and board calls, and have become a cause for significant internal celebration.

2025 52

2025 Fast Casual Fine Dining Casual 52

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. Managing how people see your business online can mean the difference between success and struggle. What is Online Reputation Management for Restaurants Simple definition of restaurant reputation Online reputation management for restaurants means actively shaping how people see your restaurant on review sites, social media, and online searches.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

Lavu

MAY 23, 2025

Thinking about launching your own deli in 2025? Youre not alone. With the growing demand for fresh, made-to-order meals and local favorites, starting a deli can be a smart and rewarding business move. But success depends on more than just great sandwiches. If youre wondering how to open a deli that stands out in a competitive food market, this guide walks you through every critical step from business planning and licensing to choosing the right equipment and location.

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2025 Employee Relations Tip Distribution POS 78

Modern Restaurant Management

MAY 23, 2025

Cyberattacks aren't limited to corporate offices. Restaurants are increasingly targeted for data breaches, with significant financial and reputational consequences. Implementing Multi-Factor Authentication (MFA) is a vital step in bolstering your restaurant's cybersecurity posture, ensuring only authorized personnel access sensitive data and critical infrastructure.

Operations 221

Operations Online Ordering POS Retail 221

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

ChowNow

MAY 23, 2025

You can have a crowd-pleasing menu, loyal regulars, and a packed dining roomand still watch your margins disappear. Why? Because not every dish thats popular is profitable. Too many restaurant menus are built on intuition and aesthetics, not real numbers. If youre making decisions based on gut instinct or what feels right, youre guaranteed to be leaving money on the table.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Goliath Consulting

MAY 1, 2025

In todays digital-first dining culture, having a strong social media presence isnt optionalits essential. For restaurants, social media marketing is more than just posting food photos. Its a strategic tool to attract new customers, build brand loyalty, and create memorable experiences that keep people coming back. Know Your Audience Before You Post Every restaurant has a unique vibe, and your social media should reflect that.

Social Media 195

Social Media Marketing Email Marketing Influencer 195

EATER

MAY 15, 2025

A chef at Vezir Han prepares slow-cooked lamb and rice. For 13 years, displaced Syrians have filled Istanbul with kebabs, shawarma, and falafel. But after the fall of the Assad government, the refugee community and the Turkish city are transforming. Aziz Habesh knows his way around kibbeh. Sitting in Vezir Han , in the shadow of Istanbuls Fatih Mosque, the maitre d begins to list the types on offer at the Syrian restaurant.

Government 206

Government 2024 Customer Experience Food Order 206

The Restaurant Group

MAY 17, 2025

Introduction to Restaurant Referral Programs Launching a restaurant referral program is a fantastic way to boost your business. This simple and powerful approach turns satisfied customers into enthusiastic advocates for your restaurant. A restaurant referral program builds strong restaurant customer loyalty, creates excitement around your brand, and significantly increases your restaurant revenue growth.

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Loyalty Program Social Media Customer Experience Email Marketing 78

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Lavu

MAY 9, 2025

Canceling a POS contract can be frustratingespecially when unexpected fees or complex terms get in the way. If you’re looking to cancel Toast POS contract without penalties, you’re not alone. Many restaurant owners reach a point where the system no longer fits their operational needs or budget. In this guide, we’ll walk you through a clear, step-by-step process to exit your Toast agreement smoothly, avoid hidden charges, and prepare for a seamless transition.

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POS 2025 Equipment Customer Service 78

Modern Restaurant Management

MAY 9, 2025

Imagine turning your restaurant's patio into a profit powerhouse this summer, even amidst rising costs and inflationary concerns. Discover how handheld POS devices and QR code ordering are transforming outdoor spaces into efficient revenue engines. To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn.

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Outdoor Mobile Ordering Loyalty Program Fast Casual 251

ChowNow

MAY 2, 2025

Running a restaurant is one of the most rewardingyet riskyventures out there. Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. And with the often-repeated stat that the restaurant failure rate is sky-high, its no wonder so many operators feel like theyre one bad month away from closing.

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

Perfect Daily Grind

MAY 25, 2025

High coffee prices are becoming a lasting reality for the industry. While many assert that this signifies a long overdue change, as coffee has historically been an undervalued commodity, price volatility affects all levels of the supply chain in various ways. For coffee shops, in particular, margins are tighter than ever. Many are facing the difficult decision to raise their retail prices , seeking new ways to streamline operations and manage cash flow more effectively.

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Café Pricing Management Management 142

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

The Rail

MAY 30, 2025

By Tracie Johnson, Contributor A restaurant is a destination, an experience , and a reflection of the cultural moment -- not just a place to eat. Opening a new dining space in 2025 calls for more than just a good recipe list or architectural sense. Understanding a rapidly changing landscape characterized by rising costs, evolving customer habits, and an increasing demand for originality is critical to success.

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2025 Loyalty Program Seasonal Menu Front of House 130

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. What Is Restaurant Email Marketing Simple Definition of Restaurant Email Marketing Restaurant email marketing involves sending targeted, personalized emails directly to your customers.

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Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Lavu

MAY 2, 2025

Managing food allergies in a restaurant isn’t just about good service its a critical safety responsibility. With the right POS features for allergen management, restaurants can track ingredients, flag allergens, and communicate vital information quickly between staff and customers. A well-equipped POS system helps reduce human error, improve kitchen workflows, and build guest trust.

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Allergens POS Kitchen Safety Management 78

Modern Restaurant Management

MAY 9, 2025

Throughout my career in the restaurant industry, I’ve learned that success isn’t just about finding the right solutions – it’s about how you lead, adapt, and support the people around you. The restaurant industry has always been a passion of mine, especially the incredible people who bring it to life. It’s been a constant part of my journey for as long as I can remember.

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Leadership Innovation Technology 2024 251

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business

ChowNow

MAY 2, 2025

Your customer email list is your most valuable marketing asset, giving you an incredible ROI of $42 for every $1 you spend. You own it, it costs very little to maintain, and its a direct link to your customers any time youd like to reach themno complicated algorithms or third-party platforms getting in the way. But just building an email list isnt enough.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

Paper Chase Accountancy

MAY 22, 2025

Navigating the labyrinth of cost accounting in the restaurant industry can feel like trying to solve a Rubik’s Cube in the dark. Yet, it’s an area no restaurateur can afford to ignore. This guide, brimming with practical steps and industry secrets, promises to illuminate the path. From setting up a system, managing labor costs, to forecasting and financial strategy, it’s all covered here.

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Cash Management Franchise Franchising Tip Distribution 52

SpotOn

MAY 12, 2025

San Francisco, CA – May 12, 2025 — Following the announcement of its Knowledge + Community = Profit campaign, SpotOn is unveiling its significant AI advancements, reinforcing its commitment to building intelligent, integrated solutions that improve margins, save time, and simplify decision-making. SpotOn’s AI vision is guided by empathy and real-world practicality.

Operations 52

Operations Online Ordering 2025 Social Media 52

Perfect Daily Grind

MAY 28, 2025

Coffee prices have soared over the past few years, pushing roasters, independent cafés, and specialty coffee retailers into challenging territory. Rising costs for green coffee, energy, shipping, labour, and equipment are placing significant pressure on businesses. For roasters and coffee shop owners alike, raising prices is no longer a choice but a necessity.

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Retail Pricing Café Consumer Goods 81

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Fuel your restaurant’s success with our comprehensive 2025 funding guide! Running a restaurant comes with unique financial challenges, from managing seasonal fluctuations to covering unexpected expenses like equipment repairs or ingredient shortages. This guide dives into fast, flexible financing options for restaurant owners. Discover how to bridge cash flow gaps, fund expansions, or navigate slow seasons without compromising service quality.

Cash Management

Lavu

MAY 2, 2025

Tracking food costs accurately is essential for any restaurants profitability, but manual calculations can be time-consuming and error-prone. Recipe Costing Integrations simplify this process by connecting your POS system with inventory and vendor pricing tools, ensuring real-time cost tracking and precise menu pricing. With the right integrations, restaurants can reduce waste, control expenses, and maximize profit margins without guesswork.

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Inventory POS Waste Seasonal Menu 78

Modern Restaurant Management

MAY 19, 2025

Twenty years ago, hospitality looked very different. Kitchens ran on handwritten tickets and verbal handoffs. POS terminals were clunky, fixed to the counter, and limited to basic transactions. Front-of-house teams juggled high guest expectations with paper logs, manual reports, and legacy systems that weren’t built to keep up with the pace of service.

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Hospitality Front of House Back of House Food Order 305

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. Those numbers, or KPIs , decide whether the lights stay on, the staff gets paid, and the dream stays alive. The truth is that the average restaurant profit margin is razor-thin, leaving almost no room for error.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Crunchtime

MAY 23, 2025

Are these 3 issues undermining your restaurant's inventory accuracy? From deliveries and data entry to transfers and reporting, inventory management in restaurants is full of moving parts. Its no surprise that even small missteps can quietly create big problems. Worse, these errors often go unnoticed until the numbers dont add up, food costs spike, or reporting becomes unreliable.

Inventory 78

Inventory Delivery Management Management 78

Advertiser: Paycor

Get Paycor’s guide, based on a survey of 3,000+ professionals, and learn why successful companies are: Almost 80% more likely to identify top talent through formal systems 40% more likely to protect managers’ time spent on coaching 83% more likely to plan to upskill their teams and more!

Coaching