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What comes to mind when you hear there is an expected surge of over a million possible guests entering your city for a weekend event? Disbelief? Excitement? Anxiety? How about all three? Having weathered major city-wide events in the past (BCS bowl games, March Madness, even one weekend that merged two huge NCAA football teams, a NASCAR race, and a comic/anime convention) we learned to remain cautiously optimistic towards promises of large influxes of people into our city – you can’t always gues
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In today’s competitive and data-driven environment, businesses of all types are discovering the benefits of the cloud. If you’re a restaurant franchise manager with multiple locations, coordinating all of your sales, labor, and other data from all stores can be a major headache. A point of sale (POS) solution that includes cloud-based reporting can make those tasks so much easier.
The following guest post is from Frankie Merriam, Managing Partner at Olde Towne Tavern near Atlanta. Lost Opportunity: To Comp or Not to Comp— Tha t is the Question. You’re Doing It Wrong! At least that’s what my mentors told me when I was trying to grasp the concept of inventory and menu costing years ago. They spoke to me about seeing things from a different perspective.
Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.
Do menus sway diners? In May We Suggest: Restaurant Menus and the Art of Persuasion , cultural critic and art history professor Alison Pearlman explores the topic of menus. She delves into past research, visits restaurants and surveys 60+ restaurant menus to determine how menus influence the dining experience. Menus are powerful marketing tools. Although the book is not a business or restaurant management guide, there is a lot of wisdom in it for restaurateurs.
A visit from the health inspector can be stressful even if you stay on top of health concerns by following a proactive food safety plan and scheduling regular cleanings.
Pairing Sparkling Wine with Dessert. Pairing Sparkling Wine with Dessert. I love Champagne. And as much as I love Champagne, I love dessert even more! Though I am using the word “Champagne” here, you can apply the same dessert pairing concepts with Sparkling Wine or bubbly from many regions. This is as long as the signature “Champagne grapes” Chardonnay and Pinot Noir grapes are included.
Pairing Sparkling Wine with Dessert. Pairing Sparkling Wine with Dessert. I love Champagne. And as much as I love Champagne, I love dessert even more! Though I am using the word “Champagne” here, you can apply the same dessert pairing concepts with Sparkling Wine or bubbly from many regions. This is as long as the signature “Champagne grapes” Chardonnay and Pinot Noir grapes are included.
“You’re obsessed!” If someone said that to you right now, how would you feel? Uneasy? Pissed? Shocked? Relatively pleased? The word obsession gets a bad rap. Granted that obsession can be destructive if taken to extremes like anything. However, when it is focused like a laser it will give your brand an edge that few can touch. Obsession is the cure for mediocrity.
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Managing a restaurant is indeed a critical job for restaurateurs on a daily basis. The challenge is to perform consistently on an every-day basis with the same and sometimes more effort for better results. For performing efficiently and make the jobs simplified. Restaurant owners today are on the run mostly and therefore, to streamline their […].
Anyone who works in the restaurant business knows how tough it can be to make a living in an industry where profit margins tend to hover at only around 6%. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. Depending on the type of restaurant you run, it’s unavoidable that the cost of labor for all your staff will be one of your largest expenses — that’s true for most restaurants.
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A delivery restaurant’s point-of-sale system is one of its most important tools. As with any tool, proper training and usage result in higher efficiency and more effective management. That being said, a tool is only as good as its operator. But is it worth the time it will take to train your staff?
Running a restaurant business is tough and if you struggle with managing people, it can be brutal. Let me lighten that expectation and share with you what I’ve learned working with restaurant owners everywhere. Managing people doesn’t work. I cannot tell you how often we start with a Management Consulting Services (MCS) client to find their biggest challenge isn’t the implementation of systems, but rather their people.
I was very honored to be interviewed by Tony Chapman at the recent Restaurants Canada Leadership Conference in Toronto. Tony is a super dynamic speaker and host across mainstream media. His knapsack is filled with thirty years of experience, as an entrepreneur whose agencies developed award winning go to market and branding strategies across all industry sectors.
Customers Demand Authentic Hospitality Experiences - Every time Let’s start off by saying that commercial hospitality is everywhere we look. From our morning coffee to our brunch on the weekend. We are looking for the same thing – an authentic and positive food and beverage experience. Customers have become better informed, they have choices and they will communicate their dissatisfaction when they feel food and service is second-rate.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Menu engineering is the practice of strategically planning your menu to maximize restaurant profits. A restaurateur can engage a menu engineer to identify the establishment’s most popular and profitable ingredients through a variety of design techniques. The entire process starts first by analyzing the items and understanding which ones are popular and profitable.
In the digital age, it can be easy to overlook what might seem like an outdated restaurant practice: comment cards. But this easy-to-implement restaurant tool can still play an important role, not just in marketing your restaurant but in collecting important data that can help you better serve your guests. While restaurant comment cards are simple in theory, it actually takes some skill to execute this strategy well.
This blog was originally produced for Hospitality Technology. As the second-highest cost at your restaurant, labor and the best way to manage it will always be a focus for successful operators. As labor becomes more expensive across the industry, however, restaurant businesses are seeking ways to optimize costs as best they can. In the industry research report, Building an Insight-Enabled Infrastructure , Hospitality Technology reports that overwhelmingly restaurants see the greatest worth in k
Comp vs void is an important distinction for restaurants and will impact your food cost. Watch this video to learn the difference between a comp vs void and why they’re used incorrectly all the time. Too many times people in restaurants use the terms comp and void interchangeably and the intention of what the action is becomes unclear. Restaurant employees just end up selecting whichever one they like the best, not caring what the impact is on the business.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
What is going on with you? Seriously. Why haven’t you started taking action on those big goals for this year yet? Still waiting for a couple of key elements to fall into place? The position of the moon not favorable for this grand venture? You need to hire that one person who will allow you the time? Here are four words to write down: b t, b t, and b t.
Curious about what dessert goes with Champagne, Sparkling Wine, or Bubbly? I love Champagne. And as much as I love Champagne, I love dessert even more! Though I am using the word “Champagne” here, you can apply the same dessert pairing concepts with Sparkling Wine or bubbly from many regions. This is as long as the signature “Champagne grapes” Chardonnay and Pinot Noir grapes are included.
Instagram isn’t just for personal profiles anymore. Restaurants, bars, coffee shops, food trucks – foodservice establishments of all types and sizes are using it as a brand touchpoint. No need to switch from Facebook to Instagram since they both serve different purposes in the social media landscape. Facebook is still king of business updates – whereas […].
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Blog. Culture as a Competitive Advantage. See how improving your employee experience will boost the guest experience, too. F or the hospitality sector, “company culture” is more than just buzz words — a great culture is a competitive advantage. In an industry notorious for its turnover, crafting the right culture can attract top talent. Engaging your employees will encourage them to stay.
Restaurant inventory software is a fast and efficient way to get a better handle on your restaurant inventory processes. If you’ve tried using the inventory module in your POS system and ended up with nothing more than a countdown of what you have sold, then you know the frustration of overpromising. Watch this video or read below to learn what restaurant inventory software should do for your restaurant.
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Anyone who works in the restaurant business knows how tough it can be to make a living in an industry where profit margins tend to hover at only around 6%. With margins so thin, it’s important to control every cost as carefully as possible. That includes the labor cost percentage for your restaurant. Depending on the type of restaurant you run, it’s unavoidable that the cost of labor for all your staff will be one of your largest expenses — that’s true for most restaurants.
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March is upon us and with it comes a type of madness in the form of the NCAA Men’s Basketball Tournament. For 3 weeks at the end of March (and into April actually), the biggest sports story is the Tourney. Preparing your bar and/or restaurant for this event takes a little bit of planning. But […]. The post 7 Tips to Prepare Your Bar or Restaurant for the College Basketball Tournament appeared first on The Official Wasserstrom Blog.
Margins are being compressed for restaurants and foodservice operators around the world. Nearly every geography, cuisine, and operating model is being hit with increased costs relative to rent, labor, commodities, demands of modernization, competitive pricing and promotional tactics designed to take share, and a more fickle and demanding consumer with rapidly evolving dining behaviors.
This blog was originally produced for Hospitality Technology. In the world of restaurants, managers look forward to many things… but restaurant inventory management is practically never one of them. It is probably safe to say that counting inventory is not as gratifying as nailing the perfect dinner shift, but it is a critical process in your restaurant operation nonetheless.
Restaurant management training is so important to your restaurant’s success because you can’t do it all. You have to make your managers accountable. When your management team knows what the job is, how to do it and how well you want it done… you have a management team that gets things done, meets expectations and ultimately makes you money and makes you happy.
Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.
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