Wed.Jun 28, 2023

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The Tipping Point: Tech Tipping Causing Tension

Modern Restaurant Management

Half of customers felt manipulated or tricked into leaving a tip at checkout, according to Capterra ’s June 2023 survey, which was conducted to learn more about how the overuse of tablet tip screens is changing the way consumers approach tipping culture. Among the insights: Over-asking for tips is alienating customers: 50 percent have felt manipulated or tricked into leaving a tip or tipping more than they intended to.

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How Chulita saves time and grows their business with 7shifts

7 Shifts

Chulita has been serving Venice, California locals their brand of Oaxacan food since 2018. Owner Shireen Imani and her all-female management team have been hard at work, adapting to the pandemic and evolving their restaurant, culminating in a Bib Gourmand nod from Michelin in 2022 —one of only 15 California restaurants to receive the award. With expansion on the horizon, Chulita turned to 7shifts to help them manage their growing business.

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Effective Marketing Strategies For Thriving Restaurants

Social Hospitality

In the ever-evolving world of restaurants, establishing effective marketing strategies is an important stepping stone to success. Whether you’re a new restaurant or a well-established entity, it’s crucial to keep your marketing as fresh as your food. There are plenty of tried-and-tested restaurant marketing strategies. But sometimes, thinking out of the box and moving beyond Facebook and Instagram posts is a great idea.

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Chef Courtney Storer Is the Reason the Food on ‘The Bear’ Looks So Damn Good

EATER

Deep dish gets the fine dining treatment | Chuck Hodes/FX A 15-year restaurant veteran, The Bear ’s culinary producer is responsible for the show’s food as well as the cast’s cooking skills Courtney “Coco” Storer has worked in some of the world’s most vaunted kitchens, including Verjus in Paris, both as a chef and in the front of house. Now, she’s a private chef with her own catering business and the self-described “luckiest culinary producer in the world,” thanks to her job on The Bear.

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Join Full Course Navigator: Your Path to Professional Growth in Restaurant Leadership

Full Course Foundation is dedicated to nurturing excellence in restaurant leadership. Our Navigator program offers a wide range of resources tailored for professional growth. From high-quality training to personalized coaching, Navigator equips restaurant leaders with the tools they need to thrive in their careers. Unlock your potential with three months FREE access to Navigator by Full Course!

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5 trends worth noting at the Summer Fancy Food Show

Restaurant Business

The 2,000-plus exhibits are marketing primarily to specialty food retailers, but the 2023 show had plenty of products and ideas for foodservice operators, too.

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Hamra Enterprises acquires 24 Panera Bread units across the South

Restaurant Business

The Missouri-based group is also a franchisee of Wendy's, Noodles & Company and, soon, Caribou Coffee. The acquisition brings the group's restaurant count to a total of 195.

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4 Tips for Cutting Restaurant Costs While Boosting Efficiency

Restaurant Engine

Productivity and efficiency both increase with cost-cutting measures. Like most businesses today, you may be looking to reduce your costs to improve your overall bottom line. However, you know you need to be careful so you don’t reduce the efficiency of your staff and your overall processes. Many restaurants that want to cut costs look to their menu prices.

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Gen Restaurant Group raises $43.2M in its IPO

Restaurant Business

The operator of Gen Korean BBQ priced its shares at the high end of their range and increased the size of its offering.

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The Benefits of Print and QR Code Menus: Summer Dining Made Easy

Evergreen

Get ready for summer with Evergreen’s print and QR code menu options. Imagine sitting at a cozy outdoor bar or restaurant on a warm summer evening. The vibe is lively from conversations, clinking glasses, and the aroma of […] The post The Benefits of Print and QR Code Menus: Summer Dining Made Easy appeared first on Evergreen.

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Individual Development Plan Template

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

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New CEO of Krystal, Logan's looks to get brands back on track

Restaurant Business

Josh Kern is working to eliminate distractions and focus on the basics at SPB Hospitality's 16 restaurant brands.

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10 Tips: Calculate your restaurant’s prime cost

Tableo

The total of your restaurant’s two biggest costs, food and labour, is referred to as the prime cost. Understanding and managing your prime cost properly, will help you retain profitability and make wise business decisions. In this article, we’ll give you 10 crucial pointers for effectively estimating the prime cost of your restaurant. Let’s start now!

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Independent restaurants contend with a new inflationary problem: Climbing rents

Restaurant Business

A new survey found that 63% were hit with an increase in 2023, leaving 45% unable to cover their June fee.

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Can Savory Ice Cream Be More Than a Gimmick?

EATER

Why not infuse ice cream with oysters? | Lille Allen/Eater Chefs are challenging diners with scoops of cacio e pepe, tomato, mustard, and more When it comes to stunt ice cream flavors , nothing surprises anymore — not after Hidden Valley Ranch ice cream and French’s yellow mustard ice cream and that too-literal Glass Onion ice cream. Savory ice cream has become all about shock: always upping the ante to see what audiences will take.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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Feds say they stopped $3B in pandemic restaurant aid from going astray

Restaurant Business

About 31,000 requests for aid were rejected for being invalid or outright fraudulent, according to the SBA. Now it's investigating 720 RRF grants that may be bogus.

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The 28 Essential Restaurants in Prague

EATER

Old Town. | M.Nergiz /Shutterstock Hefty Czech dishes and mugs of beer at a 500-year-old pub, extravagant pastries from one of Czechia’s most famous pastry chefs, aromatic pho from the historic Vietnamese community, and more of Prague’s best meals With its brightly colored, centuries-old buildings lining the streets and a grand castle overlooking the city center, Prague feels like a fairy tale come to life.

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How to laugh in the face of sorrow: Insights from a Lebanese sweets shop owner

The Salt

Nassim Haddad has seen his share of disaster and loss. At 79, he says of his philosophy: "I start again from the beginning. I start from zero. I [am not] afraid from anything.

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Mexico’s Ancestral Drinks Are Now Behind the Bar. Is That a Good Thing?

EATER

For some Mexican American bartenders, the growing use of beverages like tejuino, pulque and tepache is crucial to “Mexican mixology.” Others think they should remain south of the border.

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How to Build the Ideal HR Team

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

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What the MrBeast controversy says about virtual brands

Restaurant Business

A Deeper Dive: RB Senior Tech Editor joins the podcast to discuss the MrBeast Burger issue and the future of delivery-only concepts.

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The TA-DA of Ops Excellence: An Interview with Ops Summit Keynote Speaker Joel Zeff

Crunchtime

We recently opened registration for our all-new customer conference: Ops Summit 2023 , an inaugural event that, for the first time, will bring together customers of Crunchtime, Zenput, DiscoverLink, Squadle, and BrandMate for two days of learning, sharing, networking, and fun.

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DoorDash adds loyalty programs as part of app revamp

Restaurant Business

Restaurants will be able reward frequent users on DoorDash. It’s one of about a dozen updates the delivery company unveiled Tuesday.

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How One of NYC’s Oldest Diners Makes a Classic Tuna Melt

EATER

Old John’s Luncheonette has been making the sandwich the same way since 1951 Opened in 1951, Old John’s Luncheonette is one of New York City’s oldest diners. After being forced to close in 2020, the restaurant reopened in 2021 and has been working on modernizing the old-fashioned diner concept. On top of elaborating on diner dishes like roasted short ribs, apple cinnamon pancakes, and more, it also serves classic recipes from when the diner opened, like the tuna melt.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Pregnant Workers Fairness Act Now Effective

Modern Restaurant Management

On June 27, 2023, the federal Pregnant Workers Fairness Act (“PWFA”) went into effect. The law requires employers with 15 or more workers to provide “reasonable accommodations” to a worker’s known limitations related to pregnancy, childbirth, or related medical conditions, unless the accommodation will cause the employer an “undue hardship.” The PWFA does not replace federal, state, or local laws that are more protective of workers affected by pregnancy,

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‘The Bear’ Creator Says He Wasn’t Sure The Show Would Be a Hit

EATER

Christopher Storer spoke at the Welcome Conference Chicago

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