Modern Restaurant Management

JUNE 14, 2023

Gamification is rapidly changing how brands interact with customers during the restaurant experience. Through dry periods, seasonal menus, product launches or limited time offers, gamification is an intelligent way to motivate engagement, drive competitive traffic, and activate specific behaviors among consumers in the food and beverage industry. But what do you need to know about this tactic to achieve your business goals while driving meaningful customer connections?

Loyalty Program 179

Loyalty Program Point of Sale Email Marketing Customer Experience 179

Sling

JUNE 14, 2023

As a restaurant owner, you know that keeping your business afloat is all about the bottom line. And though you’ve worked hard to get where you are, you know it’s time to focus on increasing your restaurant’s profit margin. This can be tough, especially in today’s economy. But it is possible with some strategic planning, creative problem-solving, and the right software to simplify business operations.

Customer Service 78

Customer Service Email Marketing Website Management Customer Experience 78

Restaurant Business

JUNE 14, 2023

The former regional manager sued the coffee giant in 2019, saying she was wrongly fired following the arrests of two Black men in one of Starbucks' Philadelphia cafes.

Management 142

Management Management 2019 142

EATER

JUNE 14, 2023

Pride decorations in June 2020. | Noam Galai/Getty Images The coffee chain denies the allegations, despite accounts from workers in a number of different stores Starbucks has long portrayed itself as a queer-friendly workplace. On its own website , the company touts its benefits for trans employees, its longtime support of marriage equality, and its willingness to fly the rainbow flag at its Seattle headquarters.

Website Management 91

Website Management 2023 Uniforms Management 91

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Leadership

Restaurant Business

JUNE 14, 2023

The fast-casual pizza chain is seeking an injunction and monetary damages, saying the Mediterranean concept willfully copied elements of graphics and interior design.

Fast Casual 109

Fast Casual Casual Design Operations 109

Restaurant Business

JUNE 14, 2023

A Deeper Dive: The CEO of Union Square Hospitality Group joins the podcast to discuss adapting to new customer demand, how to maintain workforce culture and the adjustment since taking the top job.

Management 98

Management Management Hospitality 98

EATER

JUNE 14, 2023

The restaurant goes through 360 ribs per week San Francisco’s House of Prime Rib is one of the most popular and successful restaurants in the city, selling 1,200 orders of dry-aged prime ribs every night and going through 360 ribs each week. To serve this much meat, the team relies on the same techniques the restaurant has used since it opened in 1949, including submerging the prime rib in salt before it gets cooked.

Back of House 83

Back of House Take-out Serving Ordering 83

Restaurant Business

JUNE 14, 2023

On the eve of its debut on the New York Stock Exchange, the fast-casual chain's initial stock price hit $22 per share, well above earlier projections. The price gives the company a $2.5 billion valuation.

Fast Casual 97

Fast Casual Casual Pricing Operations 97

EATER

JUNE 14, 2023

Experiment/Eater First published in 2010, Lukas Volger’s ‘Veggie Burgers Every Which Way’ has new relevance in a post-Impossible Burger world When Lukas Volger first published Veggie Burgers Every Which Way in 2010, he had the sense, even at the time, that veggie burgers were more of an old-fashioned, “fringe” thing, he says. Veggie burgers made of tofu, mushrooms, and quinoa are what author Jonathan Kauffman calls “ hippie food ” — important and influential, yes, but also tied to a particular p

2010 96

2010 Book Innovation Presentation 96

Advertiser: Paycor

There’s no way around it: sometimes employees need your help. Use this free template to clarify expectations, share resources, and set a timeline. Best case scenario, this process helps them improve. Worst case, your great recordkeeping keeps you compliant even if they move on. Download the template today!

Download

Restaurant Business

JUNE 14, 2023

The company is ironing out complexities that resulted from acquiring Wisely and launching a payments product. It’s also hiring a COO.

Hiring 104

Hiring Technology 104

EATER

JUNE 14, 2023

Part of a legendary family of pitmasters, Mueller was not only the owner of the lauded La Barbecue but an accomplished entertainment photographer.

Entertainment 98

Entertainment 98

Restaurant Business

JUNE 14, 2023

A bill signed into law by Gov. Abbott ensures that local and county jurisdictions can't set rules that conflict with state and federal requirements.

Operations 94

Operations 94

EATER

JUNE 14, 2023

On any given night, El Cholo the Original is packed. These are the Angelenos who keep LA’s oldest Mexican restaurant thriving.

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98

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Business

JUNE 14, 2023

We eat first with our eyes. Now the new limited-time pop-up Netflix Bites in Los Angeles will also fill our bellies.

Serving 104

Serving Food Operations 104

EATER

JUNE 14, 2023

The 18 best Piña Colada recipes upgrade the easy rum cocktail with additions like Chartreuse, fernet, banana liqueur and more.

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98

Restaurant Business

JUNE 14, 2023

Reality Check: If a friend or relative were acting the way restaurateurs recently have, we'd all be calling someone.

Operations 97

Operations 97

EATER

JUNE 14, 2023

Uncle Mike’s Place in Chicago makes sure diners get acquainted with its lugaw and champorado.

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98

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Business

JUNE 14, 2023

State of the Plate: Menu Trends columnist Nancy Kruse looks at the up-and-coming ideas and trends that she came across at the annual show: Fancy ice, coffee-top designs, alternative proteins, and "the internet's favorite hot sauce.

Design 104

Design Menu Food 104

EATER

JUNE 14, 2023

One writer’s memories growing up in a diner in metro Detroit

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Restaurant Business

JUNE 14, 2023

The Brooklyn artist, known as It’s a Living, put his own spin on the fast-food chain’s uniforms. For the company, the goal is simple: Workers like cool outfits.

Uniforms 98

Uniforms Food Marketing 98

EATER

JUNE 14, 2023

Good times have been had here, but are they still going?

Specials 98

Specials 98

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Restaurant Business

JUNE 14, 2023

Tech Check: Overhauls at Olo, Grubhub and Nextbite signal the end of the pandemic tech boom, and the need for more responsible growth.

Pricing 98

Pricing Technology 98

The Salt

JUNE 14, 2023

Inflation has buffeted consumers after a pandemic-fueled binge on goods for the home, but spending has also moved elsewhere as people are again able to travel, or go to restaurants and shows.

Consumer Goods 54

Consumer Goods Travel 54

Restaurant Business

JUNE 14, 2023

The Olive Garden parent closed its deal for the steakhouse chain Wednesday. Here’s a look at what it’s getting.

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Black Box Intelligence

JUNE 14, 2023

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. In this article, I’ll be sharing three key takeaways from our Q2 SOTI webinar and highlighting some important factors detrimental to your brand’s future growth.

Webinar 81

Webinar Employee Relations Point of Sale Customer Service 81

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management

Restaurant Business

JUNE 14, 2023

The fast-growing Japanese brand wants to bring sushi to the American masses by outsourcing much of the work to machines.

Training 98

Training 98

EATER

JUNE 14, 2023

Joules Garcia When Valeria Socorro Velazquez Lindsten set out to reopen her acclaimed Chicago bakery in a new space, she found raising money was only half the battle When the lease on Valeria Socorro Velazquez Lindsten’s bakery was up in summer 2021, she began remodeling an old dry cleaner up the road to build out her dream shop. It seemed like a sure thing: Loba Pastry + Coffee was Chicago magazine’s Best New Bakery in 2016, among other plaudits, and Velazquez Lindsten, who got her start as a p

Fine Dining 90

Fine Dining Kitchen Safety Back of House Small Business 90