ChowNow

MARCH 19, 2025

Takeout now plays a bigger role in restaurant operations than ever before. With 52% of diners saying that ordering takeout is essential to their lifestyle, its no longer just an optionits an opportunity. But getting customers to order once isnt enough. In a recent survey by ChowNow, 54.6%

Loyalty Program 195

Loyalty Program Email Marketing Back of House Customer Experience 195

7 Shifts

MAY 10, 2021

On the latest episode of the 7shifts Restaurant Management & Growth Podcast, we had the opportunity to sit down with Jensen Cummings. He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better. That's not going to build a foundation. says Cummings.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. Try 7shifts for free.

Management 367

Management Management Operations Mobile Ordering 367

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

FEBRUARY 8, 2024

The app is useful for both your front- and back-of-house staff, allowing them to check upcoming shifts, submit availability, request shift trades, and more. In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. Try 7shifts for free.

Management 352

Management Management Operations Mobile Ordering 352

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Table of Contents.

Management 370

Management Management Document Hiring 370

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH Food Safety BOH Customer Service 307

7 Shifts

NOVEMBER 17, 2020

Bonus : Don't miss our downloadable employee evaluation form template at the end of this article! Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Because you were invested in your work, you probably enjoyed showing up and were willing to go above and beyond the call of duty.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

OCTOBER 12, 2022

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. This guide will cover some of the most popular methods for restaurant tip payouts, and offer some pros and cons for each so that you can decide what will work best for your establishment.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. That's why restaurateurs rely on restaurant operations. With clearly defined and enforced restaurant operations, restaurants achieve maximum efficiency and profitability.

Operations 363

Operations Inventory Hiring Customer Service 363

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. million by the end of 2023.

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. .” Takeout For Good. Aramark Creates Safety Plans. Frequent hand washing following CDC guidance and food code.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

SEPTEMBER 28, 2020

However, those with experience on the front-of-house (FOH) side of restaurants know there's more to server duties than meets the eye. People who don't work in the restaurant industry think that all there is to being a server is taking orders, bringing out food, and sorting out the bill.

FOH 195

FOH Management Management Cash Management 195

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp's Economic Impact Report. Key findings for the restaurant industry include: Restaurant Closures Data. Restaurants had a high rate of permanent closures.

2020 450

2020 Travel Food Safety Consumer Goods 450

EATER

OCTOBER 13, 2020

In my case, a looming publishing deadline on The Bludso Family Cookbook is what sent me on the long, not-so-winding road to Texas in the midst of a global pandemic, where I would be staying with my longtime friend, mentor, colleague, and big brother Kevin Bludso. Nothing extravagant. Something small and intimate. I took every precaution.

Travel 354

Travel Food Back of House Front of House 354

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

7 Shifts

DECEMBER 2, 2021

Rotations might result from employee availability, evenly distributing less- or more-desirable shifts among the team, or opportunities to cross-train staff. Recommended Download: Free Weekly Work Schedule Template. Table of Contents. What is On-Call Scheduling? Types of On-Call Scheduling Formats. Best Practices.

Restaurant Law 370

Restaurant Law Tip Distribution Front of House Fine Dining 370

7 Shifts

MAY 27, 2021

Restaurant schedules shuffle all the time. While some managers dread the thought of a seasonal, monthly, or weekly schedule adjustment, others rely on it. This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Table of Contents. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

7 Shifts

MARCH 29, 2023

He joined us on the Pre-Shift podcast to chat about bartaco's embrace of tech, their unique approach to training and career development, radical wage structure, and how all of those practices have them poised for growth in 2023. And now we're starting to get a little bit more of the purpose-driven, of 'what do you stand for?

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

7 Shifts

MARCH 10, 2022

The app is also useful for your front and back end staff, giving them the ability to check upcoming shifts, submit availability, request shift trades, and more. For better or worse, you have a ton of options when it comes to restaurant management apps - and most of them are a click away on your smartphone. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

AUGUST 15, 2022

Download now. Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Table of Contents. How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. The same goes for providing career advice and training. Getting your supplies from Cheetah can help you get the most competitive, up-front prices in the Bay Area.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

EATER

APRIL 29, 2021

Everyone who lands in South Korea today has to download a quarantine app on their phone, which also allows officials to track my location, ensuring that I don’t leave my quarantine facility. I slept on the floor and was not allowed to leave, even for exercise. A phone call, not a knock, would let me know it had arrived. Day 1: The Journey.

Back of House 301

Back of House Government Travel Take-out 301

Cheetah

JULY 1, 2021

Cross training your team to fulfil multiple positions in the kitchen or front-of-house will allow you increased flexibility to staff according to demand. The same goes for providing career advice and training. Getting your supplies from Cheetah can help you get the most competitive, up-front prices in the Bay Area.

Customer Experience 148

Customer Experience Front of House Customer Service Fine Dining 148

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

Restaurant365

JANUARY 7, 2020

Start encouraging staff engagement as soon as possible with new hires by detailing training information even during the hiring process. Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. The restaurant industry knows that high turnover and unengaged employees can be costly.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Black Box Intelligence

AUGUST 9, 2021

According to Black Box Workforce Intelligence data, half of hourly front-of-house workers left within 90 days in 2018, compared to 43% in 2017. The numbers are similar for hourly back-of-house staff. Lack of training and development opportunities. Without opportunities for training and development, they jump ship. .

Webinar 98

Webinar Front of House Guest Recovery Back of House 98

Smart Systems Pro

APRIL 3, 2019

This helps solidify your commitment to turning your restaurant into a profitable and smooth-running operation. In developing your plan for improving your restaurant operation, remember these helpful tips: Study every aspect of what you want to implement – does it fit with your management style and goals. Teach, involve and delegate to your team.

Management 72

Management Management Cash Management Front of House 72

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. We're here to demystify payroll so you can spend more time every week growing your business and doing what you do best.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

The Restaurant Expert

FEBRUARY 19, 2019

It’s also the secret to having qualified, trained employees in your restaurant. For back-of-house staff, such as cooks, dishwashers, etc., So for every back-of-house employee who can work 40 hours, they equal one FTE. For front-of-house staff, such as servers, hosts, bussers, runners, etc., Download it here.

Front of House 56

Front of House Back of House Download Take-out 56

Restaurant365

JANUARY 22, 2020

Tech innovation in payments, operations, and marketing requires enormous amounts of data, which attracts criminal hackers looking to profit from a data breach. Although most news reporting about security breaches mentions credit or debit card payment data as a target, hackers are increasingly looking to other areas of data.

Audits 88

Audits Point of Sale Front of House POS 88

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. Holiday Traffic Not Enough. Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Restaurant365

NOVEMBER 26, 2019

Picture this: you’ve added a new restaurant management system to optimize labor costs, but because it is so complex, you’ve multiplied your training costs by ten-fold. Restaurant management software features are constantly evolving, and that growth will continue to speed up in the future. Cloud-based management.

2020 117

2020 Management Management Mobile Ordering 117

Touch Bistro

AUGUST 11, 2021

Georgia: $7.25/hour hour for employees not covered under FLSA). Hawaii: $10.10/hour. Illinois: $11.00/hour hour (for employers of 4 or more employees). Indiana: $7.25/hour hour (for employers of 2 or more employees). Kansas: $7.25/hour. Kentucky: $7.25/hour. Louisiana: $7.25/hour hour (no state minimum wage law). Maine: $12.15/hour. Michigan: $9.65/hour.

2021 98

2021 Restaurant Law 2022 Employee Relations 98