Culinary Cues

APRIL 25, 2021

At the other extreme – an extraordinarily prepared, multi-course meal, touched by accomplished cooks, presented on a plate of fine china, in a pristine environment, with attentive service and complemented by exceptional wines will reveal all that food might attempt to be. I find it very interesting how diverse the food experience is.

Food 421

Food Fine Dining Café Customer Experience 421

7 Shifts

JULY 24, 2020

By championing Enlightened Hospitality and hiring a team of 51 percenters, you’ll improve the customer experience and employee satisfaction—which will lead to more repeat business and reduced staff turnover. This is probably the only time in your restaurant management career that you’ll be able to take actual breaks! Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

7 Shifts

DECEMBER 13, 2021

of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips. Employees want schedule flexibility.

Employee Relations 370

Employee Relations Communication Hospitality 2022 370

SpotOn

MARCH 19, 2024

SpotOn earned the standing of number 9 in the Dining category , which recognizes companies driving the restaurant industry forward through technology. “At SpotOn, we aim to provide the best technology solutions to independent restaurants, giving them an edge to operate as efficiently as possible. The three new devices, a 15.6”

2024 98

2024 Innovation Email Marketing Point of Sale 98

Modern Restaurant Management

APRIL 6, 2022

And Indoor Air Quality (IAQ) solutions represent a vital component to generate revenue for restaurants by filling up dining tables with customers who feel safe and confident. So, how can restaurants address these air quality issues and get more customers through their doors each night? Measures and Use Cases.

Fine Dining 178

Fine Dining Kitchen Safety Customer Service Employee Relations 178

7 Shifts

AUGUST 27, 2020

The words ‘employee handbook’ are enough to make any new hire quiver. Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. The introduction to your restaurant employee handbook Think of your employee handbook as a welcome to your restaurant.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. Restaurateurs are pivoting to recoup the lowest level of sales seen in more than 35 years—for some, that’s the lowest sales seen in their lifetime of operating their business or restaurant chain. .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. This sparked a lively debate around the efficacy of mandatory service fees.

Customer Experience 148

Customer Experience Fine Dining Front of House Customer Service 148

7 Shifts

AUGUST 26, 2019

Managing your restaurants capacity is crucial as it impacts your profits, sales, customer service, and the dining experience. Unhappy customers because employees are likely making more mistakes than usual. From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits.

Management 408

Management Management Airlines Customer Service 408

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Best and worst performing region, segment and cuisine is based on same-store sales growth. Although this represents a strong 3.2

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

EATER

SEPTEMBER 29, 2023

Martha Cheng Hy’s Steakhouse was synonymous with Calgary dining in the 1950s, but as Canadian tastes have changed over the decades, a Waikīkī offshoot has become a time capsule of the iconic original It wasn’t long after opening in downtown Calgary in 1955 that Hy’s Steakhouse became synonymous with Alberta food culture.

Back of House 109

Back of House Fine Dining 2011 Dine-in 109

Black Box Intelligence

SEPTEMBER 21, 2021

Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Reducing turnover has become mission-critical for most operators. Family dining restaurants. Family dining restaurants have average guest checks below $15. Casual dining restaurants. Fine dining.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

NOVEMBER 21, 2023

This article will shed light on a range of restaurant-specific energy efficiency tactics and explore several recommendations—from low-to-no-cost actions that require minimal investment to more substantial and strategic approaches that promise a significant return on efficiency-related expenditure. Employee comfort is equally critical.

Equipment 114

Equipment Outdoor Sustainability Fine Dining 114

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

JANUARY 16, 2020

With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. For instance, the growth of delivery led to uncharted operational struggles, with more business came heightened compliance risks and of course, with more customers came labor-related headaches.

2019 169

2019 2020 Employee Relations 2030 169

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. ” A COVID vaccine campaign, successfully implemented, will help. .

Insurance 209

Insurance 2021 Restaurant Law Fine Dining 209

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. On the other hand, Fine Dining experienced the largest slowdown in three-year sales growth. .

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

EATER

JANUARY 28, 2021

With indoor dining still not an option in much of the country, hotel restaurants are using empty rooms as private dining suites There are few restaurants Hector Tamez frequents more than Uni , the izakaya located in Boston’s boutique Eliot Hotel. Why not briefly fill rooms by offering an exclusive evening of private pandemic dining?

Hotels 129

Hotels Fine Dining Dine-in Front of House 129

The Rail

JANUARY 19, 2023

Electric Vehicle Fleets Many restaurants have a fleet of vehicles for deliveries, marketing purposes, and other restaurant-related business. A fleet of electric vehicles is most suitable for more extensive restaurant operations, whether fast food, fine dining, or catering businesses. But the right tools can help.

Social Media 59

Social Media Fast Casual Fine Dining Food 59

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way. Investment in delivery and mobile ordering pays off.

2022 210

2022 Mobile Ordering Guest Recovery Point of Sale 210

Restaurant365

OCTOBER 15, 2021

With the help of actionable data and reporting, store managers can help control labor costs, without negatively impacting the customer experience or employee retention rates. Here are a few helpful labor cost terms, along with how they are related to your total labor cost. Hourly Employees. Salaried Employees.

Management 148

Management Management Point of Sale Employee Relations 148

Modern Restaurant Management

APRIL 20, 2022

Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. Employee turnover rates are one of the highest in the catering industry, though the top services stand out with excellent retention rates. This is what we discuss in this article.

Mobile Ordering 207

Mobile Ordering Food Order Employee Relations Customer Service 207

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 192

2020 Loyalty Program Mobile Ordering Fast Casual 192

Restaurant365

JULY 8, 2021

For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Is off-premise dining here to stay? ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 159

2020 Influencer Point of Sale Food Safety 159

EATER

AUGUST 10, 2020

Maybe it’s the harbinger of winter without safe indoor dining and the prolonged spike in cases, or a recognition that the vaccine, even if it comes early next year, won’t be a silver bullet (especially if people don’t take it). A spread at Le Sia in New York | Louise Palmberg/Eater. Read the archives and subscribe now.

Fine Dining 95

Fine Dining Employee Relations Restaurant Law Back of House 95

The Restaurant Times

FEBRUARY 18, 2022

Here are a few tips that will help you to hire cooks for full night operations easily. Develop and maintain positive relations with others and support the team to reach a common goal. As the US restaurant industry grows, rush hours are expected to get busier. A night chef is one of the core members of the team. . Role Of A Night Chef.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

Restaurant365

DECEMBER 11, 2020

operators, mostly sales) minus your cash outflows (your operating costs, like food and drink, payroll, rent, etc.) The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. over a certain period of time.

2021 136

2021 Cash Management Management Management 136

EATER

APRIL 6, 2023

But after the flurry of press releases, joyful Instagram posts, and weapons-grade whining from a few who were left off the list, a somewhat altered Vancouver dining scene has emerged from the fray with hiked prices and impossible-to-score reservations. It’s a cash-grab for sure,” said one Vancouver chef who asked to remain anonymous.

Fine Dining 96

Fine Dining Reservations Pricing Cash Management 96

Restaurant365

APRIL 19, 2022

How to manage labor cost is a challenge that all restaurant operators face daily as many restaurant businesses are forced to offer more competitive wages, benefits to hourly employees and other concessions to attract more employees from the shrinking applicant pool. The key is analyzing your labor productivity. Total Labor Cost.

Point of Sale 78

Point of Sale FOH Front of House Back of House 78

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. Best and worst performing region, segment and cuisine is based on same-store sales growth. How did the restaurant industry perform in August 2022? percentage points over July 2022’s growth rate.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Cheetah

DECEMBER 1, 2021

As a result, areas reserved for indoor dining, typically 60% of floor space, have become less valuable. Major restaurant chains are even prioritizing off-site dining. This resulted in higher costs, taxes and fines, and made re-renting very hard. This resulted in higher costs, taxes and fines, and made re-renting very hard.

Fine Dining 148

Fine Dining Insurance Kitchen Safety Seating 148

SpotOn

FEBRUARY 13, 2024

Any seasoned restaurant owner knows a great team is crucial to smooth operations and outstanding guest experiences. Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Enter the restaurant employee handbook. Here’s why.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Hot Schedules

MARCH 26, 2020

Restaurants around the world are leaning on that creativity – reimagining their dine-in concepts as the world stays home, and finding new ways to reach customers. Restaurants around the world are leaning on that creativity – reimagining their dine-in concepts as the world stays home, and finding new ways to reach customers.

Inventory 97

Inventory Management Management Social Media 97

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. Whether you are slowly scaling up operations again or moving from takeout and delivery only to limited dine-in, it is more important than ever to stay on top of your labor and payroll cost. Employee insurance. Payroll taxes.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

Modern Restaurant Management

DECEMBER 17, 2020

” The survey, conducted by Untold Insights on behalf of Oracle Food and Beverage, polled 502 consumers in the United States in November 2020 about their dining and gifting plans for the holiday season. Hassle-free holiday meals. Meal kits are a popular choice with Gen X’ers (25 percent) and Millennials (24 percent).

2020 166

2020 Point of Sale Consumer Goods Seasonal Menu 166