7 Shifts

NOVEMBER 15, 2024

How would you recommend menu items to guests to enhance their dining experience? How do you handle special dietary requests or food allergies? Use this interview question to explore the candidate’s familiarity with food service operations. How do you handle a situation where a customer complains about the wait time?

Hiring

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Seeing those glazed-over eyes is unsettling, and youre starting to think, Maybe its time to shake things up a bit. Maybe hosting an event could pump some new life into your restaurant.

Events

Lavu

JUNE 13, 2025

Opening an in-house dining space isn’t just a perk—it’s a strategic move for businesses looking to boost employee satisfaction and streamline operations. From planning the layout to managing food services and ensuring compliance, we’ll cover what it takes to launch a profitable, well-run cafeteria in 2025.

2025

Squirrel Systems

FEBRUARY 13, 2025

As the hospitality industry continues to evolve, the dining experience at hotels and resorts has become a crucial element in shaping guest satisfaction. From sustainable practices and health-conscious menus to tech-enhanced dining and global flavors, hotel and resort restaurants are adapting to meet the diverse needs of the modern traveler.

Hotels

Clover - Restaurants

OCTOBER 18, 2024

A smart approach to splitting checks can elevate the dining experience, streamline restaurant operations , and minimize disputes at checkout. Offering the option to split the check makes it easier for groups to enjoy their dining experience without the stress of figuring out who owes what.

Dietary Restrictions

QSR Automations

JANUARY 31, 2025

Every second counts, every ingredient matters, and every team member plays a vital role in creating a great dining experience. By combining these two powerful solutions, restaurants can create seamless restaurant operations, reduce wasteboth food and laborand boost profitability. The result?

Waste

EATER

NOVEMBER 8, 2024

She had been a contributor to House Beautiful , managed a food boutique, and ran a successful catering business that often served well-heeled clients in New York and its suburbs. Each party has a set menu and theme, as well as tips for making food look beautiful, choosing music, and scanning art books for tablescape inspiration.

Entertainment

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. What Makes Hospitality So Vital to the Dining Experience?

Technology

Modern Restaurant Management

JUNE 12, 2024

Restaurants will focus on creating story-driven dining experiences, harnessing technology and local partnerships to deepen emotional engagement with guests, according to the "2024 State of the Industry: Future of In-Restaurant Dining" report by Incisiv in collaboration with Toshiba Global Commerce Solutions.

Loyalty Program

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

Customer Service

Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience. But precisely, how can you determine what customers want?

Loyalty Program

Modern Restaurant Management

APRIL 28, 2022

In digital terms, ghost kitchens (also known as “dark kitchens”) are like hardware: they are the on-site locations from which either established brands or virtual brands physically prepare food orders. So, while a ghost kitchen can operate independently from a virtual brand, virtual brands at least need a host kitchen.

Dietary Restrictions

Modern Restaurant Management

JANUARY 10, 2024

Picture this: robots seamlessly handling food deliveries, teaming up with bussers to safely and quickly clear tables, and astute inventory management. Consider AI-powered robots leveraging guest dining preferences to curate tailored menu suggestions, or recommending dishes based on dietary restrictions and previous orders.

Hospitality

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. The Future of Payments Payment option variety is changing the dining experience in unthinkable ways. They can also integrate with loyalty programs and customer relationship management (CRM) systems to further personalize the dining experience.

Loyalty Program

Modern Restaurant Management

DECEMBER 26, 2023

Technology Integration – Restaurants leveraged AI, IoT, 5G, and quantum computing to optimize operations, enhance inventory management, streamline supply chains, improve food safety, and more. Regulatory Compliance – Staying abreast of evolving food safety regulations remained a persistent challenge in 2023.

Dietary Restrictions

Modern Restaurant Management

NOVEMBER 11, 2019

This edition of MRM News Bites SevenRooms, Miso Robotics , PARTech, Delaware North, Illes Foods, Tablelist and Discotech and US Foods. SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels.

Travel

Modern Restaurant Management

APRIL 26, 2024

Food allergies in the United States affect an estimated 26 million adults and six million children (10.8 and 8 percent, respectively) and the number of people telling restaurants about their food allergies upfront is increasing. When customers pay and note their dietary needs, the kitchen gets an alert.

Dietary Restrictions

Modern Restaurant Management

DECEMBER 28, 2023

Top Eats, Drinks, and More No fork, no problem: In addition to fries defending its spot as the most ordered food of the year (and the past decade!), this year was all about finger foods, with many indulging in items best enjoyed without utensils, like mozzarella sticks, wings, pepperoni pizza, and chips & queso.

2024

Modern Restaurant Management

SEPTEMBER 21, 2021

Every person has their own likes, dislikes and preferences when it comes to food. And, with so many people following a wide range of dietary restrictions and lifestyles, many restaurants have started trying to offer “Create Your Own” options to a market that is growing in popularity. Benefits of Customization.

Dietary Restrictions

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What A new survey shows that Americans love new tech-driven options for ordering and retrieving food, but the flipside is that it is making them more impatient. Investment in delivery and mobile ordering pays off. 71 percent rely on delivery for 11 percent or more of sales.

2022

Goliath Consulting

DECEMBER 20, 2023

In a paradigm shift for the dining industry, restaurants are harnessing the power of Artificial Intelligence (AI) to tailor their menus to the individual nutritional needs of customers through personalized online ordering systems. With AI-driven online ordering systems, like the company BigZpoon provides, this vision is becoming a reality.

Dietary Restrictions

Modern Restaurant Management

DECEMBER 28, 2023

As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining. As we step into the new year, it is crucial to examine how AI goes beyond being a buzzword and becomes a real driving force that shapes the way we experience dining.

2024

7 Shifts

AUGUST 20, 2020

Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Because of COVID-19 restrictions on on-premise dining, customers are turning to takeout and delivery like never before. Fortunately, tech can help boost operational efficiency in restaurants.

Technology

Modern Restaurant Management

SEPTEMBER 27, 2024

The survey was conducted in January 2024 among 522 US-based Food and Beverage professionals, including owners and managers from single-site establishments and small multi-site chains with fewer than 20 restaurants. Dishwashers were found to be the second most challenging role to fill, accounting for 12 percent of all open roles.

Food Truck

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. Ono Food Co. Ono Food Co.

Food Truck

EATER

JUNE 4, 2024

Say bonjour, always Whether it’s at the post office, a boutique, or a fine dining restaurant, say “bonjour” to every single person you interact with. For hotspots like Septime or Frenchie , you should call or check online weeks ahead; for more casual dining, call a day or even just a few hours in advance. at 20 o’clock.) and keep them.

Fine Dining

Modern Restaurant Management

JULY 14, 2020

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. White Castle Employs Flippy the Robot.

Mobile Ordering

EATER

FEBRUARY 1, 2022

Telly Justice and Camille Lindsley are creating a blueprint for fine dining’s queer future with their upcoming New York City opening, HAGS The dining room at 163 First Avenue in New York’s East Village is barely big enough to fit two people standing side by side.

Fine Dining

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. Same-store sales growth was 1.6 percentage points.”

2019

EATER

JULY 21, 2022

Former New York Times food critic Frank Bruni noted in 2007 that in the late 2000s, menu descriptions changed for a more “ethical purpose. People built a deeper relationship with food during the pandemic. Menus represent the changing values of the restaurant industry. And right now, more context is king.

Menu

Modern Restaurant Management

JANUARY 3, 2024

Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here.

2024

EATER

SEPTEMBER 10, 2020

The Bhallas and countless food entrepreneurs like them are essential contributors to a diverse economic landscape. Food shows are the only way we can really get our product in front of our customers and get new accounts,” he says. “We And meetings are hard to arrange during a global pandemic. It’s survival, that’s it.”.

Food

Modern Restaurant Management

JUNE 17, 2022

Vegan principles, vegan cooking, as well as dining in vegan restaurants have become more and more popular than ever, especially amongst health-conscious customers and animal rights activists throughout the world. Plant-based foods have hit restaurants worldwide and they are coming up with a wide range of options.

Innovation

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Stay cool, even if the guest doesn’t.

Hospitality

EATER

JUNE 12, 2023

Sure, I would always rather support a small business than a fast-food chain. To be honest, I barely remember the food or the diner itself. It was January 2019. We have used the punch bowl twice. After loading it into the trunk, we sat in the car for what felt like 30 minutes but was probably closer to four or five.

Back of House

Modern Restaurant Management

NOVEMBER 6, 2019

As off-premises traffic and sales continue to accelerate, consumers will place a heightened importance on experiential dining for on-premises occasions. In order to remain competitive, restaurants will need to adapt to evolving dietary restrictions and consumer preferences. The restaurant of the future will be smaller in size.

2030

Modern Restaurant Management

FEBRUARY 6, 2020

We look forward to a successful partnership with the Shariffs and to welcoming our Canadian guests to dine with us in Edmonton in the coming months.” Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Heads North.

Franchising