Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Tips for pivoting to retail. Also launching today, is a special edition of the company’s Food Fanatics magazine. “The post-COVID dining experience will no doubt be different.

Mobile Ordering 198

Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

APRIL 27, 2020

" Under the banner of its longstanding “We Help You Make It” promise to foodservice operators, US Foods Holding Corp. Tips for pivoting to retail. Also launching today, is a special edition of the company’s Food Fanatics magazine. “The post-COVID dining experience will no doubt be different.

Webinar 186

Webinar Loyalty Program Online Ordering Social Media 186

The Restaurant Times

OCTOBER 29, 2020

With a career in F&B, hospitality & retail spanning more than 25 years, Raymond Santamaria founded Santamaria London, a strategic growth consulting firm in January this year. Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic.

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. . Aramark Creates Safety Plans.

Food Safety 177

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 177

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

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2020 Fast Casual Food Safety Guest Recovery 192

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

FEBRUARY 17, 2021

restaurant industry moving forward,” says David Portalatin, NPD food industry advisor and author of Eating Patterns in America. Concern for safety protocols such as masks and gloves softened among consumers. Fast food, fast casual and sit-down restaurant apps have seen the biggest jump since last April. Drive-thru.

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2021 Mobile Ordering Loyalty Program Download 190

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

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2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

JULY 1, 2020

There has also been an increase in review content for Black-owned restaurants and food businesses (up 9X) and nightlife (up 13X). The findings, from research conducted by Reach3 Insights show a complex restaurant consumer marketplace that is ready to return, but still concerned about safety.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Food brings many families together and is an important part of a lot of holiday traditions.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media.

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Tip Distribution Healthcare Hospitality Food Supply 171

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. US Foods Holding Corp.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. " Reducing Food Waste. Changes at the Top for McDonald's. " Joe Erlinger. "Joe

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Waste Food Leadership Customer Service 102

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Production speeds are being tracked to increase and meet demand needs, reaching an average of 360 baskets of fried foods a day. In total, approximately 14,580 lbs.

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Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Nearly one in four (24 percent) want their food covered as it is served to them.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 190

2021 Online Ordering Mobile Ordering Guest Recovery 190

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

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Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 14, 2020

US Foods Holding Corp. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

DECEMBER 31, 2020

Modern Restaurant Management (MRM) magazine asked restaurant and food and beverage industry experts for their insights on what trends will be on the radar for restaurant owner and operators in 2021. This comprehensive annual report identifies key influences in restaurants, hotels, food, beverage, and hospitality marketing. Dead Rabbit?’s

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2021 Hotels Airlines Guest Recovery 204

Restaurant365

MAY 7, 2020

Enhancing your health and safety protocols. Ensure proper training for food employees with new or altered duties and require that they apply the training according to established procedures. Managing Food Pick Up and Delivery. Establish designated customer pick-up zones to help maintain social distancing.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Restaurants have been pivoting to reach and serve customers in new ways, and retailers have been seeing the lines blur between brick and mortar and e-commerce.

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Serving White Paper Food Recycling 207

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. James Beard Foundation Mentorship, presented by KitchenAid, is designed to empower and engage a network of culinary leaders. Army as First Lieutenant at Fort McPherson, Ga.,

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Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

JULY 7, 2020

“Uber and Postmates have long shared a belief that platforms like ours can power much more than just food delivery—they can be a hugely important part of local commerce and communities, all the more important during crises like COVID-19," said Uber CEO Dara Khosrowshahi. "As Certificates of completion are required.

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Mobile Ordering Restaurant Law Seating Customer Service 193

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. Top Fast-Food Brand Intimacy. An Unpopular Year. In December, quick service restaurant chain customer transaction declines were down -8 percent versus last year.

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2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

FEBRUARY 14, 2020

” Southern Glazer’s Wine & Spirits is celebrating its 19th consecutive year as the host of the Food Network & Cooking Channel South Beach Wine & Food Festival presented by Capital One (SOBEWFF®), a star-studded, five-day destination event, held February 19 – 23.

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Back of House Hotels Leadership Design 132

Modern Restaurant Management

MAY 5, 2021

But for the QSR industry specifically, consumer expectations increased as priorities moved to health and safety first, which have, in turn, shaped decision making, long term brand engagement and buying behavior. So, what could a better designed and delivered beverage program mean for the channel? " Beverage Insights.

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2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 155

2021 Loyalty Program Mobile Ordering Consumer Goods 155

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. This is encouraging for restaurants, especially as only about 8 percent of respondents said that guests will be very unwilling. Restaurant Adaptation.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. US Foods Holding Corp. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight. Free Reopening Kits.

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Guest Recovery Food Safety Employee Relations Mobile Ordering 155

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

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Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

Yelp for Business : Yelp for Business is an entirely reimagined platform designed to improve the business owner experience with a fresh new user interface that gives business owners more transparency and insight into their Yelp Business Page. Yelp Virtual Services. who provided business advisory and restructuring services.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122

Modern Restaurant Management

JUNE 1, 2020

However, growth in average spending per guest remains negative for full-service restaurants. According to Guest Trends Insights: Guest sentiment for “off-premise” restaurant offerings improved in March as restaurants began shifting their efforts toward improving to-go and delivery operations.

2020 130

2020 Food Safety Online Ordering Guest Recovery 130