Modern Restaurant Management

SEPTEMBER 28, 2023

From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. Online Ordering Systems and Delivery Apps It’s believed that the global online food delivery market is estimated to be $130.2 billion and is expected to grow to $223.7 billion by 2027.

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Technology Online Ordering Mobile Ordering Customer Service 197

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

Modern Restaurant Management

NOVEMBER 29, 2019

But there are also some areas where innovation is needed. This might mean weaving elements of fast-casual dining into your design. A Forbes report detailing an interview with industry expert Jason Clampet highlighted the growing move toward spaces designed for Instagram users. Equipment Upgrades.

Fast Casual 206

Fast Casual Equipment Small Business Mobile Ordering 206

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. How do we move forward from this? The answer lies in technology.

Fine Dining 198

Fine Dining Technology Front of House Sustainability 198

Modern Restaurant Management

MARCH 22, 2022

The food and beverage industry is no stranger to new technologies, especially in the past couple of years with the boom of online ordering apps and QR code technology. For example, the rise of ordering and delivery apps was due to consumers staying indoors to abide by social distancing rules. Staff Shortages Due to the Pandemic.

Mobile Ordering 203

Mobile Ordering Social Media Online Ordering Customer Service 203

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

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2024 Loyalty Program Customer Experience Customer Service 133

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco. One size doesn’t fit all.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order. These solutions work in tandem, making it easier than ever for customers to order and pay.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

Modern Restaurant Management

DECEMBER 21, 2021

Solutions designed to stir up new revenue streams during the pandemic will be further utilized – expect more meal kits, retail or grocery offerings, subscription- or membership-based options from restaurants, beyond special holidays or occasions.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Social Hospitality

SEPTEMBER 27, 2018

Other restaurants — especially in fast food — adopted mobile payments. Customers can order food and pay through an app or online service. What emerging and innovative technologies are changing the restaurant industry? Equipped with a bundle of sensors and cameras, it can “see” the food it is working with.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

JANUARY 8, 2024

For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments. In 2024, the restaurant industry will witness a technological transformation driven by innovations like AI and contactless solutions, while also grappling with data privacy concerns.

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2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 204

Franchise Franchising 2020 2021 204

Modern Restaurant Management

MARCH 24, 2020

Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. Digital innovations remain the leading factor in changing the way people make and receive payments. The Future of POS.

POS 123

POS Cash Management Point of Sale Mobile Ordering 123

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 209

Hospitality Technology Mobile Ordering Food Safety 209

Modern Restaurant Management

AUGUST 4, 2020

With revenue down, millions of workers laid off and countless eateries closed – many of them permanently – experts anticipate the operational strategy going forward to be driven by innovation and methods for doing more with less. As they complete their transactions, staff sets orders on the counter for retrieval.

Cash Management 199

Cash Management 2003 Mobile Ordering Customer Service 199

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online. Source: Yelp ).

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

Restaurant365

JUNE 17, 2022

“That saves time, and that saves mistakes because everything is being displayed,” Wang said, “so you know what tables have ordered.” It’s mobile friendly.” Sunday is just one of the companies using QR codes for order and pay capabilities. ” Payment is made by QR code or credit card.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Maintaining a distinct separation between front-of-house and back-of-house.

Front of House 209

Front of House Back of House Online Ordering Kitchen Safety 209

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. The challenges don’t stop there.

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2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

DECEMBER 9, 2020

That path lies in innovation and adaptation, both of which restaurants have demonstrated in spades. These services are designed to supplement transactional purchases with recurring revenue of subscription loyalty programs, which is obviously critical in these uncertain times. Reinforcing Revenues.

Loyalty Program 194

Loyalty Program Customer Service Consumer Goods Online Ordering 194

The Restaurant Times

SEPTEMBER 15, 2020

This food code is designed to assist the restaurateurs in operating as per the standard requirements of local authorities. You must also emphasize proper lighting fixtures and interior design based on your waffle restaurant’s theme. The cost of restaurant interior design and furniture can go as high or low as your budget allows.

License 52

License Social Media Online Ordering POS 52

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

NOVEMBER 14, 2023

As such, restaurants and bars must adapt to these preferences and explore innovative methods, such as text message surveys, which offer ease of use, anonymity, and real-time feedback collection, as we will explore further in this guide. Customers can provide feedback effortlessly using their mobile phones, anytime and anywhere.

Bar 190

Bar Tip Distribution Customer Experience Customer Service 190

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 179

2021 Loyalty Program Retail Online Ordering 179

Modern Restaurant Management

OCTOBER 6, 2020

Restaurants who’ve gotten into grocery are seeing significant early success – with Hubba seeing a ~250 percent spike in re-order traffic (meaning the customer orders more of an item because it sold out) in May vs. previous periods. The Proof is in the (Artisan) Pudding.

Mobile Ordering 198

Mobile Ordering Customer Service Food Safety Small Business 198

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. At ChefMod, we understand these pain points intimately, which is why we’ve developed innovative solutions to address them head-on. Is there a mobile app available?

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Modern Restaurant Management

DECEMBER 21, 2020

We have also learned that our guests are willing to try new things and have really embraced our touchless ordering system as well as our new takeout offerings. We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Modern Restaurant Management

DECEMBER 3, 2020

It’s clear to us she is someone who can help us grow and innovate and make sure we are making decisions to keep us relevant 10 years from now.” The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An

Franchise 166

Franchise Franchising Catering Online Ordering 166

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. PREP, an 83,500-square-foot culinary campus, houses multi-functional shared kitchen facilities featuring extensive equipment. Hot for Dave's Hot Chicken.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Goliath Consulting

AUGUST 27, 2021

Artificial intelligence robots are designed to do a variety of different tasks such as integrating data information, analyzing data, and decision-making. Cracker Barrel has introduced its mobile app that allows customers to pay for their meals ahead of time.

Food 88

Food Kitchen Safety Mobile Ordering Food Order 88

Modern Restaurant Management

MARCH 31, 2020

In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders. “Remind your customers that they can still order delivery and enjoy the experience. Food consumption patterns in the U.S.

2020 113

2020 Food Safety Kitchen Safety Consumer Goods 113