Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality.

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Operations Front of House Customer Service Customer Experience 189

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 billion from the same period in 2019.

Food Safety 223

Food Safety Recycling Restaurant Law Front of House 223

Sante

JANUARY 26, 2020

Enjoy the big game at a new eatery or acclaimed restaurant with stellar food & drink specials in Miami on Super Bowl Sunday! Safety Package | One pitcher of Mojito and two orders of chips & salsa $450 for the game | 6PM - 11 PM $650 for the day & game | 9 AM - 11 PM. Event date: February 2, 2020 (All day).

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Dine-in Hotels Bar Fine Dining 147

Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Is there a design solution that is incorporated into the table or chair?

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Front of House Back of House Seating Design 154

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Brick and mortar stores will need to elevate their dining experience to be more appealing and more flexible to the changing attitudes and perceptions of the American public.

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Food Truck Retail Mobile Ordering Food Safety 215

Culinary Cues

DECEMBER 26, 2020

The most challenging part of difficult times is living in the moment. Today is what gives us the most angst since we live in uncharted territory with all of the unpredictable factors that align with it. Ah, but TODAY is the tough one. How will we get through this, what else can possibly happen, will we survive to see those brighter times?”

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Fine Dining 2008 Kitchen Safety Customer Experience 478

Modern Restaurant Management

JUNE 30, 2023

Customers drive up to the designated lane, scan their order code and are rewarded by getting their food quicker. Improvements here increase order accuracy and cut down on added food costs for remaking a stolen or misplaced order as well. Customer expectations are level set by their most advanced in-store and digital experiences.

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Operations Mobile Ordering Customer Experience Online Ordering 179

Modern Restaurant Management

MAY 29, 2020

As states such as Georgia, Florida and Texas begin to allow restaurants to cautiously reopen, it offers some understanding – for the first time – of what dining out will look and feel like in the wake of COVID-19. Imagine for a moment that you’re seated with a friend at your favorite upscale restaurant.

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Dine-in Customer Experience Coupons Presentation 122

Modern Restaurant Management

AUGUST 14, 2020

The desire to eat out is greater than ever, and restaurants are reopening from coast to coast, with curbside pickup and delivery, new opportunistic outdoor dining areas, and other innovative approaches like drive-ins and carhop service. it is legal (or soon will be) to re-open dining rooms with reduced capacity.

Food Safety 215

Food Safety Customer Service Dine-in Innovation 215

Modern Restaurant Management

APRIL 18, 2022

In the restaurant industry, spring means the beginning of outdoor dining. The outdoor dining season is much anticipated not only because it is enjoyable for diners, but it also benefits restaurant owners and employees by vastly expanding the amount of dining space available to customers. Prioritizing Staffing.

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Outdoor Seating Restaurant Law Customer Experience 167

Open for Business

FEBRUARY 29, 2024

The experts that you’ve hired to help you — specifically your designer, architect, and contractor — will help you get through everything, but you’ll need to be an active part of the process and take on responsibility as well. Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other.

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License Certification Kitchen Safety Food Safety 78

The Restaurant Times

MARCH 30, 2021

While the main focus of restaurants is on the food and the service, they often tend to overlook the layout, which plays a crucial part in the overall customer experience. For example, restaurant interior design has a direct influence on the ordering behavior of customers. Importance Of A Well Planned Restaurant Layout.

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Design Kitchen Safety Fine Dining Customer Experience 52

The Restaurant Group

SEPTEMBER 23, 2023

Establishing detailed restaurant operations manuals is a critical step to opening a food business. Food Safety According to a report by the Centers for Disease Control and Prevention, many food-borne illnesses originate from restaurants. The restaurant may also be sued if a customer falls ill because of food poisoning.

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Operations Kitchen Safety Food Safety Customer Service 78

Culinary Digital

AUGUST 10, 2021

Dining out not only evokes cherished memories and family traditions, but it also gives senior living residents one of life’s greatest pleasures. Amid the COVID pandemic, foodservice operators might have ramped up outdoor dining and curbside pickup. COVID-19’s economic toll on the foodservice industry hasn’t been evenly distributed.

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Dine-in Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

DECEMBER 28, 2020

The younger generations don’t just want great food, they expect memorable experiences. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. People have so many options when it comes to dining out so we need to go above and beyond. Here are their responses. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

DECEMBER 22, 2020

Our focus this year has been to find ways that Sonny’s is uniquely positioned to help guests navigate our new normal – from safety concerns, family meal solutions, and even the monotony of being trapped at home. Off-premise dining now accounts for 60 percent of total sales in 2020 compared to 40 percent in 2019.

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Hospitality Food Safety Customer Experience Online Ordering 197

The Restaurant Group

JULY 29, 2022

Food, vendors, access to quality ingredients, staff — there are so many aspects to a restaurant that it can be easy to overlook a pivotal and foundational aspect: your layout. No matter which way you go about it, there’s no ignoring the fact that your restaurant floor plan is important to your dining establishment’s success.

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Kitchen Safety Seating Restaurant Law Food Safety 78

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Do you need a host to seat guests or someone to hello pack up delivery orders?

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Hiring Front of House Back of House Food Safety 370

Sling

SEPTEMBER 23, 2021

Dining, at its heart, is all about the food. Offer a distinctive dining experience as well as delicious food. Use them as inspiration for your own dining establishment. And if you’re worried about an eruption while dining, rest easy. Guests are seated and served in total darkness. Hilton.com.

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Front of House Fine Dining Dine-in Back of House 148

Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. contactless payment, mobile ordering, text on arrival for seating).”

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Hospitality Technology Mobile Ordering Food Safety 208

Open for Business

JUNE 9, 2023

Read on for more about how to handle common complaints people make about restaurants both in the dining room and online, with examples of how your team can turn complaints into great hospitality. Restaurant complaints are unavoidable in the hospitality industry. It’s just a fact of life. Stay cool, even if the guest doesn’t.

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Hospitality Dietary Restrictions Social Media Online Ordering 142

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Fast Casual Food Food Order Mobile Ordering 106

Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. ” However, we expect the initial reduction in seating capacity to be closer to 25-30 percent, not 50 percent. Original Seating Capacity. Seating Capacity 25% Reduction. Seating Capacity 50% Reduction.

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White Paper Seating Employee Relations Back of House 212

Future Food

OCTOBER 19, 2022

It has tested the strongest of families at the best of times, and is pertinent to my family right now, yet had previously acquired very little of my attention: Conquering the challenges of ‘Family Dining’ It’s amazing how your perceptions shift and expectations towards food and hospitality are moderated once you have children.

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Customer Experience Brewery Customer Service Fine Dining 78

Cheetah

OCTOBER 11, 2021

Outdoor dining in parklets, aka streateries, saved millions of restaurants and bars around the world during the COVID-19 pandemic. That’s great news for many restaurants who rely on outdoor dining as the only lifeline to tug them through winter. California Formalizes Outdoor Dining Through 2024. Safety First.

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Outdoor License Food Safety 2024 148

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

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Front of House Back of House Restaurant Law Food Safety 199

The Rail

APRIL 14, 2023

Some comments might say that the food is good but the space is small or that the lighting is too dim. Other reasons for a restaurant remodel may include: Enhancing the perceived food quality. Adding more seating. Updating the look so you can justify a price bump for food. Start taking notice.

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Social Media Kitchen Safety Outdoor Food Safety 111

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Bicycle safety should be enforced to assure use of helmets and proper driving especially in city traffic.

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Delivery Hiring Transportation Food Safety 153

Modern Restaurant Management

MAY 21, 2020

However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant won’t be a hub of contagion. Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible.

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Social Media Food Safety Cash Management Kitchen Safety 215

Cheetah

MAY 11, 2021

Indoor Restaurants and Dining – Open at 50% capacity with up to 8 people allowed per table.? To comply with the requirements, make sure you abide by the Social Distancing Protocol and Health and Safety Plan checklists and post the appropriate signage ( required posters ).

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Back of House Front of House Food Supply Coaching 148

Goliath Consulting

OCTOBER 19, 2020

DESIGN: It’s a new era of drive-thrus. Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. DELIVERY: Food deliveries have soared in the past couple of months. of total sales (4).

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2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

MAY 18, 2020

US Foods Holding Corp. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs. Click here to view the application and instructions.

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Front of House Back of House Online Ordering Kitchen Safety 208

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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2024 Loyalty Program Cash Management Customer Experience 215

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

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Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant365

MAY 7, 2020

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. Enhancing your health and safety protocols. Check for state requirements on your governor’s or state health department’s website. Covering the Basics.

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Food Safety Cash Management Point of Sale Social Media 142

EATER

JANUARY 8, 2024

Their tips range from the mundane — make sure you have enough food, don’t run out of booze — to the absolutely absurd. Published in 1888, How to Fold Napkins by Jessup Whitehead remains a comprehensive guide to the most maniacal folded napkin designs. Especially if you stick to The Whole Art of Dining by J.

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Entertainment Travel Book Back of House 125