Modern Restaurant Management

MARCH 24, 2025

"In retail and restaurants, everyone is fighting for the same shrinking pool of frontline labor. The increasing accuracy of AI predictive models will accelerate delivery of high-quality foods while minimizing waste. ." Tang also suggests employing video analytics with frontline task management.He

Loyalty Program

Restaurant Business

JUNE 23, 2025

Starbucks’ deal with Empower Delivery fits the acqui-hire framework. One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. Amazon Ads Retail media networks have previously been the realm of ecommerce giants like Amazon and Walmart.

Hiring

Modern Restaurant Management

APRIL 17, 2025

As an immediate response to the lock down, we built and deployed Tock To Go to help thousands of restaurants, wineries, and even farms pivot their operations, rebuild sales, lower costs, and eliminate third party delivery apps. We've also seen a significant shift in how restaurants handle guest commitments.

Reservations

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. billion transactions and $67 billion in sales in 2024.

Fast Casual

Modern Restaurant Management

APRIL 18, 2025

For starters, their plans include using AI agents to run repetitive admin; applying voice-automated AI to drive-through and back-office operations; implementing computer vision to speed up meal delivery; and sensor-tagging hard-working kitchen kit to predict maintenance needs. That’s a lot to deal with for our crew.”

Food

Modern Restaurant Management

JANUARY 31, 2025

Year of Experimentation Square released early insights from its forthcoming annual Future of Commerce report, providing a unique look at the restaurant, retail and beauty industries across the US, Canada, UK, and Australia. percent from 2025 2033 due to nationwide popularity of convenience, delivery services, and new emerging food products.

Marketing

Modern Restaurant Management

MAY 30, 2025

But mass-merchant online retailers like Amazon can pull this off because that’s the type of market they’re in. This includes setting up online ordering and delivery systems, releasing mobile applications for reserving tables, and digitizing their menus.

Customer Experience

Modern Restaurant Management

JULY 31, 2025

An additional 35 percent of respondents reported seeing more takeout and delivery orders than in previous years, which correlates with 33 percent of participants reporting a decrease in dine-in visits. percent in early 2025 – demonstrating the sector’s sensitivity to external factors. Illinois earns a score of 78.60

2025

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Whether it was meal prepping like pros, or loading up on protein-heavy delivery favorites, they made sure every bite packed a punch.

Franchise

Modern Restaurant Management

OCTOBER 24, 2024

Read any article enumerating the current or emerging trends in restaurants and retail and you will see ideas of health and wellness, environmental sustainability, and brand authenticity coming to the fore.

Certification

Modern Restaurant Management

JANUARY 3, 2025

Quick-service and fast-casual concepts are leading this transformation, developing layouts that can seamlessly shift between dine-in, takeout, delivery, and potentially even catering or retail components. Litle Owl What are the advantages of having a smaller, more effective layout and footprint?

Fast Casual

Perfect Daily Grind

JUNE 19, 2025

According to Italian newspaper Corriere della Sera , the Italian brand is in preliminary talks to merge with Munich-based Dallmayr, aiming to strengthen its presence in Central Europe and expand its convenience retail offerings. The New York ICE arabica contract for September delivery closed at US 322.30

2025

7 Shifts

OCTOBER 22, 2024

72% of American consumers prefer to do business with companies that share their values both in the retail and restaurant industries. Offer catering or delivery services for local businesses Becoming the go-to lunch option for local businesses is an effective restaurant marketing strategy to establish a steady stream of regular orders.

Marketing

ChowNow

APRIL 15, 2025

Downsizing or reconfiguring could reduce your rent or mortgage payments or open up new revenue opportunities like delivery staging, or retail space. If there are underused dining areas or sections that sit empty during slow periods, it might be time to rethink your layout, or even downsize if your lease renewal is coming up.

Operations

Lavu

MAY 9, 2025

Tailored for Specific Restaurant Types Lightspeed works well for various retail and restaurant models but truly stands out in these areas: Integration Options Lightspeed connects with accounting tools and delivery platforms, helping streamline operations and reduce manual work.

POS

Lavu

JUNE 26, 2025

Key Mobile Food Ordering Statistics Every Restaurant Should Know Mobile ordering continues to rise, and some predictions have the food delivery market valued at $365B by 2030. Overall, mobility in retail is now a $5.7 Food delivery is worth more than $150 billion, having more than tripled since 2017, via McKinsey report.

Mobile Ordering

Restaurant Clicks

JULY 22, 2025

Jimbo’s runs a lunch and dinner schedule midweek through Saturday and offers online ordering for pick-up and delivery. #19 Bishop’s emphasizes fresh ingredients, daily scratch prep, and online ordering through its website and delivery platforms. The dining setting includes a full bar and seating, plus options for family meals.

Back of House

Squirrel Systems

MAY 1, 2025

Enhancing Takeout & Delivery Profitability with Smart Tech With the rise of off-premise dining, restaurants must optimize their takeout and delivery programs. Ways to boost profitability include: Using smart kitchen display systems (KDS) to streamline takeout and delivery prep.

Loyalty Program

Perfect Daily Grind

AUGUST 11, 2025

But today, market consolidation, rapidly changing consumer preferences, and rising retail prices are reshaping both. There are lessons from this for specialty coffee roasters; balance innovation with accessibility, premium positioning with value delivery, and novelty with consistency.

Brewery

Restaurant Business

JUNE 17, 2025

retail News Heather Lalley is the managing editor of Restaurant Business, Foodservice Director and CSP Daily news. Premium Technology DoorDash wants to be everywhere Tech Check: The delivery company is gobbling up more of the restaurant tech ecosystem. Members help make our journalism possible. Sign up here.

Food

Modern Restaurant Management

DECEMBER 18, 2024

– Sophia Goldberg, Cofounder & CEO, Ansa Markets Matter In a world where chain stores and online retail offer uniformity, local markets stand out as vibrant hubs of diversity, reflecting the character and culture of their communities. Flexibility will be essential for restaurants to succeed in 2025.

2025

Modern Restaurant Management

MARCH 11, 2025

Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. Restaurants had difficulty hiring and retaining staff, which led to more interest in automating processes.

Mobile Ordering

The Food Corridor

APRIL 29, 2025

In the golden age of delivery apps and ghost kitchens, virtual brands are the culinary chameleons of the food world. Orders are placed through third-party delivery platforms, and the food is prepared in a professional kitchen space designed for production rather than customer-facing service. No expensive retail leases.

Food Truck

Restaurant Business

MAY 22, 2025

The warehouse retailer is selling "hot, fresh" pizzas for delivery for $8.98, plus fees that can more than double that price tag. Express delivery takes about three hours.

Delivery

Perfect Daily Grind

AUGUST 8, 2025

The US Women in Coffee Association appointed Covoya Coffee’s Mark Inman to its board, leveraging his 30-year track record in wholesale, retail, and trading to strengthen initiatives empowering women across the coffee supply chain. (Washington DC, US) Mon, 4 Aug – USWIC welcomes Mark Inman to the board of directors.

2025

Lavu

AUGUST 8, 2025

Seamless integrations : Works with accounting, delivery, payment, and inventory tools. In today’s fast-paced dining scene, delivery platform integrations are a must. Beyond payments and delivery, staff management integrations simplify team operations. Cloud reliability : Data is secure, accessible, and backed up automatically.

POS

EATER

MARCH 11, 2025

Kayla Stewart , senior editor Delivery is now the name of the game Before the pandemic hit I was only an occasional delivery orderer on the third-party apps. After years reading about one of the biggest pandemic stories the deleterious effects of delivery on independent restaurants we understood the costs. Didnt we?

Food Supply

Modern Restaurant Management

MARCH 4, 2025

While total spending growth was nearly flat compared to January, sector-level trends showed consumers shifting more spend to retailers and restaurants in February and spending less at service-based businesses. Delivery Fraud Incognia released the Gig Economy Edition of its annual Frontline Report. percent) and total transactions (+4.0

Delivery

Modern Restaurant Management

APRIL 1, 2025

Key data points: The demand for takeout and delivery has slightly outpaced the demand for dining in. 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Among delivery apps, DoorDash is the clear favorite. That is five percent less than the average tip from Boomers (18 percent).

Pricing

Modern Restaurant Management

APRIL 29, 2025

New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life. Additionally, U.S.

Reservations

Perfect Daily Grind

AUGUST 1, 2025

Addis Ababa, Ethiopia) Tue, 29 Jul – Food and delivery sales drive Phuc Long’s revenue growth. Masan Group’s coffee chain saw bakery, pastry, ice cream, and yoghurt sales jump 43% year‑on‑year in Q2 after investing in food and delivery channels, which the company credited as key contributors to overall revenue growth.

Workshop

Modern Restaurant Management

NOVEMBER 1, 2024

Yelp highlights the top categories experiencing new business growth in malls, as they evolve beyond traditional retail hubs into dynamic, experience-first shopping centers. Anchor retailers like Macy’s, Target and Nordstrom all landed in the top 25. Insight Key Statistic Americans Spending on Dining Out 55.7

Point of Sale

Delaget

JANUARY 8, 2025

Delagets analytics capabilities perfectly complement our Operator Cloud solution, while offering immediate value to our customers through enhanced back-office capabilities, delivery operations, and data-driven insights.

Technology

Modern Restaurant Management

FEBRUARY 13, 2025

trading partners are forcing wholesalers, retailers, manufacturers, and many other business owners to reexamine their supply chains and develop sourcing strategies that reduce the cost of tariffs while still ensuring the timely delivery of goods. Now, the threat of significant tariffs on large U.S.

Small Business

Restaurant Business

JUNE 11, 2025

The food delivery company said Wednesday that it has acquired Symbiosys, an ad tech company, in a deal valued at $175 million. Launched in 2022, it is the fastest-growing retail media network in history, according to the company. Restaurant delivery apps like DoorDash, Uber Eats and Wonder are employing a similar strategy.

Advertising

EATER

DECEMBER 23, 2024

I made a note to check into regular food deliveries from a local service. Think of the food bank as a regional wholesaler or hub and the food pantries as the retailers or distributors.) We said goodbye, and I heard her saying thank you and God bless you through the closed door until I reached the elevator down the hall.

Food

Restaurant Business

JUNE 13, 2025

He will spearhead operations for the hotel’s venues, retail operations, meetings and events and in-room dining. Derek Watson | Photo courtesy of Dirty Habit. The Hilton West Palm Beach has announced Zachary Mason as its new director of restaurants and bars.

Leadership