Culinary Cues

APRIL 3, 2020

Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. Possible strategy: As restaurants experiment with take-out and delivery options to try and stay afloat – keep in mind that this may very well be your future.

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Guest Recovery Social Media Kitchen Safety Food Safety 318

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow.

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Marketing Email Marketing Social Media Guest Recovery 98

7 Shifts

OCTOBER 15, 2020

Never before has our local market experienced such a massive disruption to the restaurant industry as we are experiencing with the Coronavirus pandemic. According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average.

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2020 Restaurant Law Fine Dining Outdoor 285

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Culinary Cues

APRIL 26, 2020

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept?

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Guest Recovery Kitchen Safety Customer Service Food Safety 310

Modern Restaurant Management

OCTOBER 19, 2021

Many restaurants now incorporate electronic ID checking machines or set point of sale reminders to specify the birthdate a guest must be born on or after to be served alcohol. Market … Responsibly. Tennessee for example passed a new law that allows carryout and delivery of alcohol that expires in 2023.

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License Point of Sale Employee Relations Restaurant Law 215

Modern Restaurant Management

AUGUST 6, 2021

hard with many having to shut their doors altogether,” said Julia Howell, product marketing manager for NEXT Insurance. In the “great reopening”, many restaurants adjusted their business plans in order to survive the pandemic, adding outdoor seating, serving takeout and delivery, or consolidating staff.

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Insurance 2021 Guest Recovery Point of Sale 197

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Late Night Snacking : with the rise of trends like girl dinner this year, 2024 will be the year of late night snacking, with more consumers ordering delivery for food during late night hours.

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2024 2023 Food Order 2013 189

7 Shifts

APRIL 23, 2021

Now as we enter a recovery stage, the biggest challenge that's emerged has become finding enough staff to fit the demand. The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. Restaurants are employing more delivery drivers than ever.

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Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

FEBRUARY 25, 2021

Restaurateurs have left no stone unturned: they’ve employed third-party delivery services, moved further toward e-commerce, and set up outdoor dining to engage with patrons safely. But a recent market analysis points toward a comeback in physical real estate. The Matter of Space: A Look at the Market.

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Guest Recovery Online Ordering Point of Sale Retail 178

Modern Restaurant Management

JUNE 3, 2021

This edition of MRM Research Roundup features What Feeds Us, top delivery apps, popular drinks and who is winning the chicken wars. Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

MAY 6, 2020

Continue to pay attention to distributor delivery days and times : Currently, most distributors are letting the local distribution centers make the calls on delivery days and times. A few common changes we are seeing across majority of warehouses are: No Saturday Deliveries. No Hot Shot (recovery) Deliveries.

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Supplies Guest Recovery Food Supply Communication 165

Modern Restaurant Management

APRIL 1, 2020

Since guests cannot frequent their favorite establishments in person, they're now leaning on you to bring a "dine-in experience" to their homes. This crisis has highlighted how delivery and takeout channels are the new norms in the industry. Consider adjusting your delivery protocol to embrace "standoff handoffs."

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Guest Recovery Customer Experience Social Media Food Order 165

Modern Restaurant Management

JANUARY 22, 2021

“This new model will allow our franchisees to go-to-market quicker than ever before, while reducing the overall development and operational costs,” said Jim Stevens, president of Golden Chick. INAA will develop 10 restaurants in the Dallas-Fort Worth market, with the first location scheduled to open this year. Army Officer.

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Franchise Franchising 2020 2021 203

Modern Restaurant Management

APRIL 27, 2020

Included in the document are highlights of the recently released Food and Drug Administration (FDA) Best Practices for Retail Food Stores, Restaurants, and Food Pick-Up/Delivery Services During the COVID-19 Pandemic. OpenTable added new features and price cuts for 2020 as they recognize the road to recovery will be long and difficult.

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Food Safety Document Guest Recovery Download 231

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. launched “ Restaurants Rising , ” an initiative providing resources and support to help local area restaurants operate and adapt in response to Covid-19 and the associated rapidly changing market dynamics. Best practices for calculating cash flow. Tips for pivoting to retail.

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Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

How to ramp up takeout and delivery operations. launched “ Restaurants Rising , ” an initiative providing resources and support to help local area restaurants operate and adapt in response to Covid-19 and the associated rapidly changing market dynamics. Best practices for calculating cash flow. Tips for pivoting to retail.

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Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

SEPTEMBER 27, 2021

Plan for off-premise growth : new behaviors will stick, with higher anticipation of incremental off-premise consumption like pickup and curbside delivery. Plus, consumers expect to continue utilizing incremental off-premise consumption like takeout, delivery and curbside pick-up post-COVID. visits per month and full service by 3.4

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Black Box Intelligence

NOVEMBER 16, 2021

Here’s how to increase restaurant sales with the right blend of incentives and restaurant marketing strategies. After experiencing a slow recovery, west coast brands have figured out how to increase restaurant sales, and are starting to see growth. Refine your restaurant marketing strategy. Restaurant sales data trends.

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Guest Recovery Loyalty Program Email Marketing Customer Service 80

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

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Guest Recovery Social Media Food Safety Consumer Goods 107

OpenTable

APRIL 23, 2020

OpenTable is committed to supporting the restaurant community and we recognize the road to recovery will be long and difficult. Updated our platform to showcase delivery and takeout services with partners like Caviar and UberEats. The restaurant industry is being hit hard by COVID-19 with millions of hospitality workers out of work.

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Pricing 2020 Guest Recovery Reservations 105

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. Better Delivery. Even with the vaccine, we expect the focus on safety and hygiene to remain.

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2021 Kitchen Safety Food Safety Loyalty Program 167

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Sales Momentum Reversal.

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2021 Fast Casual Mobile Ordering Social Media 170

Foodable

APRIL 29, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. This prohibition-inspired speakeasy has remained operational during this crisis with innovative take-out and delivery offerings. Room 33 launched on New Year’s Eve in 2017.

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Bar Guest Recovery Restaurant Law Point of Sale 97

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Once you understand how one unit is performing year over year, you can compare it to the rest of the market. So, which metrics should you track to truly understand your performance?

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Guest Recovery Point of Sale 2021 Fast Casual 80

The Restaurant Times

MARCH 8, 2022

Takeout and delivery are insufficient. In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. Source: CNBC.

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Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Restaurants vs. delivery services. Since the week ending June 28 the industry’s recovery remains stagnant.

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2020 Loyalty Program Mobile Ordering Fast Casual 197

The Restaurant Times

SEPTEMBER 16, 2021

In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise. According to a report by Grand View Research , the global restaurant point-of-sale terminal market size is expected to reach US$25.95 billion by 2028.

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Technology Guest Recovery Front of House Point of Sale 52

Modern Restaurant Management

JULY 30, 2021

Their growth in urban and suburban markets is impressive and is the result of great operations and focus on people development,” said Andrew Cherng, Co-Founder and Co-CEO of Panda Restaurant Group, the largest Asian dining concept in the U.S. “The market is still ripe for continued expansion and growth,” said Kapoor.

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Franchise Franchising Fast Casual Point of Sale 203

Black Box Intelligence

JUNE 21, 2021

Recovery from the pandemic is unlike anything we’ve ever seen; you can’t compare it to a typical recession or major crisis like a natural disaster. Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers. Taking on the Recovery with the right Data.

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Guest Recovery Consumer Goods Customer Service Sourcing 94

Foodable

MAY 8, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. The association has worked closely with Governor Greg Abbott by creating a recovery reopening task force known as the Texas Restaurant Promise.

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Guest Recovery Operations Kitchen Safety Point of Sale 76

Foodable

SEPTEMBER 21, 2021

Allen says he is looking at new technology in loyalty programs to delivery drones to the future of POS. Derek Canton from Paerpay stops by to talk about being on the market place floor at FSTEC. A lot of technology that has been around has finally been picked up, like QR codes and delivery technology.

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Guest Recovery Loyalty Program Hospitality 2021 52

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

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Guest Recovery Food Safety Fine Dining Management 78

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. Restaurants will still be offering delivery and takeout.

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2020 Point of Sale Guest Recovery Government 130

Foodable

AUGUST 17, 2020

Check out the Restaurant Recovery Resource to keep up to date on the latest innovations and ideas to help your business recover from the crisis. How has curbside delivery and a general push to drive-thru service affected Coca-Cola’s Freestyle Division? How have you as a company adjusted to consumers’ needs amidst COVID-19?

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Guest Recovery 2009 Point of Sale Customer Experience 52

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. New strategies and workarounds for curbside pick-up and delivery. The key to building a new guest experience post COVID-19 is providing contactless experiences and being flexible.

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Dine-in Guest Recovery Food Safety Online Ordering 52

Black Box Intelligence

MARCH 13, 2020

At Black Box Intelligence we benchmark performance for 300+ restaurant brands in multiple data sources including reported sales, workforce, guest satisfaction and consumer behavior. In this recovery the use of transparent guest feedback will be key. As I can’t, I’m planning to order in tonight, and get delivery tomorrow night.

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Guest Recovery Point of Sale Consumer Goods Leadership 54