Modern Restaurant Management

JUNE 25, 2021

a multi-site restaurant operator with more than 200 locations that was shifting to takeout only decided to evaluate its already robust food safety system. The company had installed sensors to monitor its 700+ refrigeration units and flag food temperature “incidents” in real time. Extending Staff Capabilities.

Food Safety 199

Food Safety Delivery Kitchen Safety Food 199

Culinary Cues

APRIL 25, 2021

I find it very interesting how diverse the food experience is. Just as all cars can move a person from one geographic point to another yet the experience that takes place in between can be totally different – so too is this true with food. QUICK SERVICE: This is the food noise experience for both the customer and the employee.

Food 418

Food Fine Dining Café Customer Experience 418

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

Dine-in 186

Dine-in Customer Service Customer Experience Inventory 186

Cheetah

APRIL 12, 2021

In this article, we dive into the food delivery boom and how it could change how the industry does business for years to come. To say that ghost kitchens and third-party delivery services are experiencing a boom would be a gross understatement. Increased Demand for Food Delivery. Reading Time: 4 minutes.

Delivery 148

Delivery Food Online Ordering 2030 148

Modern Restaurant Management

MARCH 2, 2020

The revolution of delivery services is making a substantial impact on the restaurant industry. While food delivery is nothing new, breakout services like Uber Eats and DoorDash have capitalized on what customers want most: convenience.

Supplies 214

Supplies Delivery Food Supply Back of House 214

7 Shifts

JANUARY 14, 2021

The COVID-19 pandemic left dining rooms empty and accelerated the industry’s shift to third-party delivery services as a major revenue driver. With this shift comes a challenge to labor conventions: how does one properly staff and budget for labor in this new era for dining? third-party delivery 8% takeout 7.4%

2021 195

2021 Delivery Front of House FOH 195

Modern Restaurant Management

JANUARY 28, 2020

Q: Would delivery work for my concept? A: Delivery –of all things– is a hot topic. Consumers demand it and the market has responded by offering several delivery options, from independent delivery companies to national firms. consumers order delivery or takeout once a week. Projected U.S.

Delivery 207

Delivery Consumer Goods Online Ordering Customer Service 207

7 Shifts

MAY 23, 2024

By analyzing the profitability and popularity of your menu items in depth, you can pinpoint exactly which food and beverages contribute to your restaurant's success and which ones you can eliminate. Customers spend an average of 109 seconds reading a menu, meaning you have less than 2 minutes to showcase your food and beverage offerings.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. The reason is simple.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

Goliath Consulting

AUGUST 2, 2022

The restaurant industry saw a significant increase in delivery and takeout during the COVID-19 lockdown. However, most restaurants were still getting more delivery orders than ever. Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021.

Delivery 78

Delivery Online Ordering Food Website Management 78

ChowNow

NOVEMBER 28, 2023

Safe to say – we are familiar with the evolving challenges of our restaurant partners and the growing conversation around delivery. Delivery can sound like a sacrifice to that goal, between courier delays, sheer distance, and being out of control of the end presentation of the order. Frequently Asked Questions about delivery 1.

Delivery 78

Delivery Online Ordering Food Order Fine Dining 78

Modern Restaurant Management

OCTOBER 15, 2020

As consumers expect more convenient ways to get their favorite meals – even more so than ever before amidst the pandemic – adding delivery has enabled restaurants to meet those demands and grow digital sales. In fact, delivery has become mission critical. Launching and scaling delivery involves a lot of moving parts.

Delivery 221

Delivery Social Media Loyalty Program Customer Service 221

Restaurant365

NOVEMBER 6, 2020

” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently. ” You rapidly shifted operations and resources between different order modes, most likely approaching dine-in, delivery, takeout, or drive-thru differently.

Dine-in 113

Dine-in Delivery Ordering Point of Sale 113

Modern Restaurant Management

APRIL 27, 2020

As more states implement restrictions and seating bans on restaurants to curb the spread of COVID-19, many restaurants are offering delivery for the first time and are now more vulnerable to challenges arising from delivery services. Keep delivery cars clean and provide drivers with disinfectants to help them keep their cars clean.

Delivery 132

Delivery Hiring Transportation Food Safety 132

Modern Restaurant Management

JANUARY 27, 2022

As a result, ghost kitchens, delivery-focused kitchens without a storefront or dining area, are growing in popularity. The cost of running a traditional brick-and-mortar restaurant is high, and many restaurants are losing significant in-house dining business amid the ongoing pandemic. Promote your safe practices on social media.

Kitchen Safety 208

Kitchen Safety Food Safety Audits Food 208

Deliverect

APRIL 1, 2020

With the closure of restaurant dine-in services to slow the spread of the Coronavirus, online food ordering has become a crucial business model overnight. Restaurants today have only two options: they can stay open by offering online delivery and/or takeout, or close up shop and wait for the proverbial storm to pass.

Delivery 91

Delivery Food Online Ordering Food Safety 91

The Restaurant Times

SEPTEMBER 6, 2021

COVID-19 has been a shot in the arm for online deliveries. The apprehensiveness of customers to dine out worked positively for the restaurants as they diversified online ordering channels. Further, the report also shows that 66% of the diners prefer online ordering to dine out. Source: Deliverect.

Delivery 95

Delivery Online Ordering Food Food Order 95

Social Hospitality

JANUARY 5, 2022

For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Even remote parts of the world embraced restaurant and food delivery apps like never before. Emphasize Delivery.

Mobile Ordering 459

Mobile Ordering Customer Service Food Safety Customer Experience 459

Modern Restaurant Management

MAY 18, 2021

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4

Delivery 148

Delivery Kitchen Safety Social Media Online Ordering 148

Modern Restaurant Management

DECEMBER 16, 2020

This marks the first time the restaurant industry and third-party delivery companies have come together to create guidelines and culminates a year-long effort by the Association to develop national policies based on the experiences of restaurant operators of all sizes.

Delivery 186

Delivery Food Safety Online Ordering Food Order 186

Modern Restaurant Management

OCTOBER 14, 2021

Diners are second-guessing their holiday plans, according to the third installment of BentoBox’s Restaurant Delivery Consumer Trend Report. consumers’ delivery and takeout habits evolve through COVID-19 recovery. This could be sign that takeout and delivery ordering could rebound in Q4.

Delivery 193

Delivery Online Ordering Food Order Dine-in 193

Modern Restaurant Management

SEPTEMBER 16, 2020

Delivery, takeout and drive-thru. In RMS’ third consumer survey assessing US consumers’ attitudes toward dining , fielded Aug. 5-11 with 800 US respondents, one in three (36 percent) consumers reported using delivery, takeout and drive-thru “more or much more” vs. pre-pandemic. Chief among those habits?

Delivery 199

Delivery Loyalty Program Online Ordering Dine-in 199

Delaget

MAY 10, 2024

Did you know that Mother’s Day is one of the most popular holidays for food delivery – more than the Super Bowl? The National Restaurant Association says 43 percent of Americans plan to enjoy a restaurant meal with Mom this year, with 34 percent planning to dine out and 12 percent expecting to order takeout or delivery.

Delivery 52

Delivery 2023 Food Order 2022 52

Modern Restaurant Management

JUNE 17, 2020

When COVID-19 erupted earlier this year, scores of restaurants relied on online delivery marketplaces to deliver meals to their customers. Pre-COVID-19, paying expensive delivery fees was not an issue as food delivery was not a large part of a restaurant’s revenue stream. But is it invaluable to restaurants?

Delivery 191

Delivery Pricing Front of House Online Ordering 191

Deliverect

AUGUST 20, 2020

The US restaurant delivery market is projected to reach $32 billion by 2024 , growing at an annual rate of 5%. Since COVID-19 hit the industry this year, it’s become even more obvious how central food delivery is to restaurant operations. It’s become essential to optimize for delivery. Create an order packing area.

Design 145

Design Delivery Food Order Online Ordering 145

Modern Restaurant Management

MARCH 30, 2020

Restaurants are scrambling to accommodate a new kind of market – the frenzied and fearful delivery customer. What does the delivery customer expect now? Delivery customers want restaurants to follow CDC guidelines (and be vocal about it!). Delivery customers want restaurants to communicate (well and often!)

Delivery 199

Delivery Food Safety Mobile Ordering Customer Experience 199

Future Food

JULY 16, 2019

The Delivery Dilemma - Food Delivery in 2019. Plenty of commentary has been written about food delivery, but now that we are over the honeymoon period, there are a couple of themes that have started to emerge: ? per cent, which the company said was driven by its digital and delivery offering.

Delivery 79

Delivery 2019 Food 2030 79

Social Hospitality

OCTOBER 10, 2023

Lockdowns and social restrictions ushered in a new way of life, redefining how we work, socialize, and even dine. One notable aspect that gained significant traction was the surge in restaurant deliveries. One notable aspect that gained significant traction was the surge in restaurant deliveries.

Online Ordering 222

Online Ordering Social Media Food Order Catering 222

Modern Restaurant Management

JULY 7, 2020

Food delivery aggregators: You’re well past your expiration date. While there are a slew of challenges facing both diners and restaurants as the COVID-19 pandemic continues, one notable element often omitted from conversation are the delivery drivers who actually make these services work, but we’ll get to that in a moment.

Delivery 201

Delivery Social Media Online Ordering Restaurant Law 201

Modern Restaurant Management

OCTOBER 1, 2020

Many have started offering their menus on third-party delivery websites. Some have white-labeled those same delivery services for integration within their organizations, and others have built out programs for pick up or delivery entirely in house. Looking at the data proves much of what we already know.

Delivery 193

Delivery Loyalty Program Download Online Ordering 193

Modern Restaurant Management

FEBRUARY 11, 2021

A fraud scheme where cybercriminals leverage the Telegram messaging platform to steal from restaurants and food delivery services was just identified by research and analysis from Sift’s Digital Trust and Safety Architects. Then, using these stolen payment methods, fraudsters are able to market their services in Telegram forums.

Delivery 186

Delivery Food Safety Food Supply Online Ordering 186

Cheetah

MAY 31, 2021

With third party delivery apps growing their user base by the millions each year – even before the pandemic – we would not hesitate to say that delivery is the future of dining. With a widespread delivery infrastructure already in place they are obviously benefitting from the recent boom in food delivery.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Restaurant Technology Guys

MAY 26, 2024

In an era where the convenience of delivery reigns supreme, cloud kitchens are rapidly emerging as a game-changing player in the restaurant industry. They act as a manufacturing space dedicated to food preparation and delivery, devoid of traditional dining amenities. This model distinguishes Continue Reading.

Delivery 69

Delivery Technology Dine-in Innovation 69

Deliverect

APRIL 20, 2020

Over the past few months, delivery and takeout have become a lifeline for restaurants across the globe. Food delivery was booming business before we were hit by the coronavirus. After this is all over, some of those new habits will remain and change the way we’ve been approaching delivery all together.

Delivery 89

Delivery Mobile Ordering Kitchen Safety Food 89

Focus POS

MAY 24, 2021

Delivery Apps: They Matter to Restaurateurs. If you’re a restaurant owner, you may find yourself wondering why you should expend time, energy, and expense on integrating with third-party delivery apps like DoorDash or Uber Eats. Before the pandemic began, many restaurants offering delivery directly employed their drivers.

Delivery 139

Delivery Customer Service POS Online Ordering 139

Modern Restaurant Management

MAY 21, 2024

Rethinking Beverages The typical drink upsell—soft drinks and coffee or tea—has decreased over the past few years as customers increasingly eat restaurant food at home. Delivery users are less price-sensitive than customers using other sales channels. One in four respondents order specialty beverages more than once a week.

Beverage 193

Beverage Fast Casual Seasonal Menu Fine Dining 193

The Restaurant Times

MARCH 1, 2022

Whether at fast-food counters, neighbourhood taverns, or formal dining halls, they add up to a profound shift in hospitality as we know it. With the introduction of appealing, user-friendly apps and tech-enabled driver networks, as well as shifting customer expectations, ready-to-eat food delivery has emerged as a significant market.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52