7 Shifts

FEBRUARY 3, 2021

In an effort to make your year even better, we’re launching an exciting new referral program for 7shifts—where you get $100 for every friend successfully referred! If you know any restaurant that would love 7shifts—refer them! You can refer to as many restaurants as you’d want—earnings are limitless! ?? The best part?

Reference 195

Reference Social Media Demo Customer Service 195

Culinary Cues

AUGUST 7, 2021

We have a problem right now that seems to be universal and there is no shortage of complaints and posts on social media that proclaim the effects, but little is done to point to active solutions. So, first step – let’s refer to it as a challenge. Making the effort to solve those problems is another story.

Social Media 474

Social Media Cash Management Blog Equipment 474

Modern Restaurant Management

APRIL 22, 2024

.” While some might view fast food fraud as a victimless crime, the reality is quite different as it negatively impacts both restaurants and genuine customers. Not only can fraudulent activities disrupt the customer experience, but they can lead to significant financial losses for both consumers and businesses.

Food 203

Food Loyalty Program Consumer Goods Customer Experience 203

Social Hospitality

AUGUST 25, 2019

Restaurant Chatbots can converse with customers without the need for human labor. C ustomer interaction points can range from mobile apps, third-party food aggregator apps, social media, and chat apps. Most large F&B brands know the power of messaging apps to respond to customer queries.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

7 Shifts

OCTOBER 9, 2020

After all, intuitive design and up-to-date information can turn a website visitor into a paying customer. Add photos and videos to show customers what they can expect. Share press and customer reviews for external validation. Allow customers to place takeout and delivery orders through your website.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

7 Shifts

JUNE 20, 2022

We chatted with some of those most experienced in the ghost kitchen game to find out some myths, best practices, and tips for success in this food service style. When you don't have a brand that people already know about, finding customers isn't easy. Cali BBQ proudly showcases both of their ghost kitchens on social media. “We

Front of House 436

Front of House Food Truck Back of House Social Media 436

Modern Restaurant Management

MAY 2, 2024

From Millennials seeking immersive social environments to Baby Boomers yearning for nostalgic charm, each generation brings its unique set of expectations to the table. From cozy nooks to bustling social hubs, microclimates offer a spectrum of dining experiences aimed at resonating with various demographics.

Dine-in 88

Dine-in Social Media Catering Design 88

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 105

Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

7 Shifts

FEBRUARY 15, 2022

Your smartphone is your restaurant's media center. It's a full-on media company. Shawn is the host of not one but two podcasts— Digital Hospitality and Restaurant Influencers —and he stopped by ours to talk about creating a media brand out of your restaurant. That smartphone is your media center. Another way to do it?

Social Media 450

Social Media Hiring Website Management Hospitality 450

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Happy customers share their experience with a service, brand, or product with people they know. An example is a happy customer telling a coworker about a standout customer service experience.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

7 Shifts

MAY 23, 2024

For example, if you notice that some of your customers don't eat the vegetables you serve as a "side dish" for your meals, you can make it optional or an add-on. Solutions can include preparing for possible changes in pricing, staffing, customer trends, and new technology.

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

Restaurant Engine

MARCH 27, 2024

Did you know that trust is key for restaurant customers? tweet this) Your customers can interact with you on your website, social media channels, and review sites before they ever enter your door. That all starts with your customer service, restaurant culture, and your food. Five-star reviews are vital.

Social Media 59

Social Media Website Management Email Marketing Customer Service 59

Bingage

MARCH 18, 2023

What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. Although it’s great to have strategies in place to convert new customers into repeat customers.

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

Open for Business

APRIL 9, 2024

Benefits of offering a restaurant loyalty rewards program Four examples of customer loyalty programs Setting the foundation for your restaurant loyalty program Engaging guests regularly to increase success Creating devoted regulars with OpenTab le The next generation of loyalty for restaurants What is loyalty for restaurants?

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

Indoor Media

AUGUST 11, 2020

Investing a little time and money into digital marketing for your auto repair shop could generate new customers. There is no doubt your potential customers are spending their time online. They can also include a description of your business, reviews, and even pictures that showcase your products and services. Social Media.

Marketing 158

Marketing Social Media Advertising Customer Service 158

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Having a marketing person is one of the best ways to grow your customer base, keep guests engaged, and raise your business’s public profile. It’s smart to invest in experienced candidates for social media marketing jobs if you have the budget.

2023 78

2023 Marketing Social Media Email Marketing 78

7 Shifts

OCTOBER 22, 2021

You can reference average party size, takeout vs. on-premise orders, the popular menu items, and other key metrics to to forecast restaurant sales. Once you've determined the need to adjust your schedule for the holidays, the next step is to work with employees on their availability to build schedules that work for them and your customers.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

Bingage

MAY 9, 2021

Are You facing less customer interaction? Customer engagement is all about converting a new customer into repeat customers, but… It’s not that much easy in such a competitive era where everyone is trying to capture more and more customers, so what is the measure you should adopt to stand ahead of the competition?

Small Business 98

Small Business Loyalty Program Social Media Customer Service 98

Modern Restaurant Management

FEBRUARY 10, 2021

Working with the right social media influencers can therefore enhance your reputation. In addition, the app includes extensive customer reviews by gluten-free diners. Referring to your gluten-free menu on your “About” page is a good place to start. Don’t forget about your restaurant website either.

Marketing 168

Marketing Social Media Online Ordering Demo 168

Lavu

NOVEMBER 17, 2023

This process, often referred to as determining the “profit margin by subtracting,” includes factoring in the cost of ingredients, labor costs, overhead expenses, and other operational expenses. Fast- Food Restaurants Fast food chains are known for their speedy service, affordable prices, and convenient locations.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

The Restaurant Times

AUGUST 29, 2020

However, customers are still wary of venturing out, and restaurants can no longer rely on word of mouth or offline mediums to keep their businesses top of mind. The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. Communicate The New Safety Precautions With Customers .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! Traffic times. The reason?

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Open for Business

FEBRUARY 21, 2024

Sometimes referred to as “set menus” or “tasting menus,” these menus usually include three courses—but there can be as few as two and as many as 10 courses. While à la carte lets guests customize each aspect of their meal, prix fixe pairs courses together, enabling chefs to showcase their skills and ensure balance.

Menu 78

Menu Seasonal Menu Fine Dining Social Media 78

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. With the labor shortage and supply disruptions in the background, it’s no wonder that some diners are quick to get frustrated with slow service or missing menu items. Indoor Dining Gives Rise to Rude Customers.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

Bingage

JULY 18, 2020

Their target consumer base is tech-savvy and stays energetic on social media platforms. In this post, we are going to discuss how the cloud kitchen can leverage the power of Social media. Be engaging on Social Media. Go creative on social media , know about your audience.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Embrace the Suck

AUGUST 11, 2019

In business strategy, there is a common theory referred to as Red Ocean and Blue Ocean strategy. And that’s the same as being referred to as a commodity. Chipotle did not invent the burrito; they disrupted the quality of ingredients and customized how we ordered a burrito. There is plenty of noise on social media.

Social Media 231

Social Media Front of House Take-out Restaurant Law 231

Bingage

MARCH 18, 2023

However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has a good customer retention marketing strategy. Building up your customer retention rate is way more profitable than just focusing on acquiring new ones. What is Customer Retention? Did you know?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

Ken Burgin

JANUARY 3, 2023

These two pages are the doorways for curious people who want to find more about your food, atmosphere and service. Or they want to reach you with an email, phone call or social media – sometimes immediately, or through following you on social channels in a way that may lead to sales in the future.

Social Media 60

Social Media SEO Website Management Book 60

Bingage

MARCH 18, 2023

What is it that allows a customer to keep coming back to back for more? However, If you’ve visited back the place/store/brand for the second, fourth, or fifth time to purchase then the brand has the best customer retention strategies to retain their customers. Do you know why? What’s the reason? Did you know?

Loyalty Program 52

Loyalty Program Social Media Email Marketing Customer Service 52

7 Shifts

OCTOBER 31, 2022

You'll have a document to reference during the planning or opening of your restaurant. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Who is your target customer? Hiring is routinely one of the most difficult tasks in food service.

Point of Sale 398

Point of Sale Back of House Document Download 398

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Update your website’s home page.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Deliverect

FEBRUARY 20, 2020

First of all you should begin by analyzing your in-house customer base. What types of customers visit your restaurant? Based on your findings, you can then select your online target audience(s) - which will definitely also include new groups of customers your brick-and-mortar business may not yet have targeted before.

Delivery 125

Delivery Online Ordering Social Media Transportation 125

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Goliath Consulting

APRIL 28, 2020

Meanwhile, smaller restaurants had to turn to third-party delivery services like Doordash, UberEats, Grubhub to deliver food to their customers. However, the main issue with these third-party services have been their exorbitant fees, often ranging from 25 to 30 percent of sales (4).

Delivery 107

Delivery Food Back of House Franchise 107