7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 398

Management Management Kitchen Safety Front of House 398

Modern Restaurant Management

DECEMBER 12, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Tropical Smoothie Cafe signed two multi-unit franchise agreements to develop 38 new cafes across the state of Colorado, including a 27-unit deal and an 11-unit deal.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

NOVEMBER 1, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Same menu, same location, just a new building – and you see how people really flock back to the brand. Krystal Eyes Refranchising. ” Coolgreens Turns 10.

Franchise 85

Franchise Franchising Fast Casual Point of Sale 85

7 Shifts

AUGUST 19, 2020

This takes your attention away from your core management responsibilities—plus a continuous stream of new, untrained staff can lead to mistakes and poor guest service. Even your most seasoned staff can forget things. Happier, motivated staff results in reduced turnover and better customer service.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

DECEMBER 23, 2020

Restaurant design, kitchens, and the dining customer experience has been changing over the past few years and with the COVID pandemic, it may be changing again. The qualities of the space must complement the menu options to deliver an unforgettable experience. Getting Creative with Outdoor Space.

Design 212

Design 2021 Outdoor Brewery 212

Modern Restaurant Management

OCTOBER 17, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Once a guest has at least 75 points, they become eligible to redeem points for Rewards, such as complimentary menu items and/or Wahlgear (apparel and accessories). For example: ?

Franchise 77

Franchise Franchising Mobile Ordering Loyalty Program 77

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. " Restaurant real estate changes to align with consumer preference.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. A Deal to Taco ‘Bout. Taco John’s International Inc. The best is yet to come for Taco John’s!”

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

JUNE 17, 2021

MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This

Franchise 169

Franchise Franchising Food Truck Loyalty Program 169

Modern Restaurant Management

NOVEMBER 2, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. Subway® announced significant expansion in India, Sri Lanka and Bangladesh, as the company signed a master franchise agreement with Everstone Group (Everstone), a South Asia focused leading private investment firm.

Franchise 178

Franchise Franchising Leadership Beverage 178

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. In addition to gift cards, consumers are looking to bring their favorite restaurant faire to friends and family this holiday season. Diners Show Holiday Spirit.

2020 167

2020 Point of Sale Consumer Goods Seasonal Menu 167

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Clean Juice Celebrates Franchisees. million guests.

Franchise 186

Franchise Franchising Fast Casual Loyalty Program 186

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Goliath Consulting

MAY 8, 2020

Aside from boosting revenue, catering can boost business during slow performing times, reduce excess food waste, allow for menu changes, and helps to increase employee retention as they gain new skills and varied tasks that challenges and keeps them busy (1). Catering also gives businesses brand exposure and valuable marketing opportunities.

Catering 99

Catering Point of Sale Delivery Customer Service 99

Modern Restaurant Management

JULY 16, 2021

MRM Franchise Feed features the latest news in the restaurant franchise and MUFSO landscape. Earlier this year, UNO made headlines when it announced a bilingual vaccine concierge service, which assisted eligible employees in navigating the process of booking a vaccine appointment. UNO Rewards GMs.

Franchise 164

Franchise Franchising 2021 Employee Relations 164

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. The family-owned business has thrown star-studded virtual parties and showered customers with giveaways galore. ” The Roadhouse Way.

Franchise 181

Franchise Franchising Customer Experience Fast Casual 181

Sling

JULY 4, 2021

There’s nothing like high-quality photos of food to whet your customers’ appetites and get them in the door. 3) Keep Customers Happy With Text Message Restaurant Marketing. 3) Keep Customers Happy With Text Message Restaurant Marketing. Use that contact information to send out weekly specials to keep customers coming back.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Modern Restaurant Management

JULY 15, 2020

Limited-service brands continue doing much better regarding sales growth year over year. Quick service has reached nine consecutive weeks of strong positive comp sales growth. Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants.

2020 193

2020 Mobile Ordering Point of Sale Fast Casual 193

Restaurant Clicks

NOVEMBER 13, 2021

Though they don’t have an extensive list of brunch items, their menu is innovative and tasty all at once. Especially worth a try are their fruit pancakes, which include apple, pear, or blueberry, depending on the season. Though the shop itself is small, the staff give it a friendly, warm vibe for overall great customer service.

Front of House 109

Front of House Café Online Ordering Reservations 109

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

NOVEMBER 4, 2019

to add Meatless Farm’s plant-based products to its menu. Beginning today, guests can order from the restaurant’s ‘Meatless Monday’ menu, which consists of Pomodoro’s signature italian dishes, reimagined with 100-percent plant-based ground in place of traditional meat. It’s just a delicious meatball.”

Fast Casual 109

Fast Casual Seasonal Menu Innovation Customer Experience 109

Goliath Consulting

AUGUST 10, 2019

You put in your best effort to provide your customers with a great selection at a great value. Seasoned bar consultants spend years cultivating relationships with distribution management as well as individual suppliers. The best part: the suppliers pay you for the product they are sampling at your menu price!

Bar 84

Bar Fine Dining Sports Email Marketing 84

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 149

Franchise Franchising Fast Casual Customer Experience 149

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JANUARY 17, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Curry Up Now will be the first restaurant is L2V’s portfolio and the investment will support the rapid growth and expansion of both corporate and franchised locations. "We

Franchise 133

Franchise Franchising Fast Casual Leadership 133

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Brooklyn Dumpling Inks First Franchise Deal.

Franchise 168

Franchise Franchising Fast Casual Loyalty Program 168

The Restaurant Times

JULY 30, 2020

Consider procuring seasonal products. With smart menu engineering, you can create a season’s special menu. This way, you will be able to attract customers with a new menu and avoid wastage. The food cost should ideally be 30% of the selling price or menu price. Central Kitchen Management.

Inventory 52

Inventory Management Management Food Supply 52

Restaurant Clicks

NOVEMBER 4, 2021

If you visit this restaurant, you will notice that it operates via self-service. As such, you can read the menus that are displayed on the tables before going to retrieve your food when it is ready. Along with the master pizzas that they are known for, the menus also list a selection of starters, dinners, sandwiches, and side orders.

Online Ordering 123

Online Ordering Brewery Seasonal Menu Food Order 123

Marketman

DECEMBER 21, 2019

Even seasoned restaurant owners find themselves overwhelmed and unsure about the many aspects of restaurant management. Restaurant management spans over a wide variety of elements including: Customer service. How do you want to communicate with your staff, your vendors and of course, your customers? Staff management.

Management 52

Management Management Cash Management Inventory 52

Modern Restaurant Management

NOVEMBER 7, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The brand is famous for its made-from-scratch and healthy chicken salads as well as its authentic service. ” The Dolly Llama Looking to Franchising.

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Modern Restaurant Management

NOVEMBER 11, 2019

Third-party reviews that note exceptional service at their restaurant (21 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. A restaurant open late (38 percent). ” Building Loyalty.

Travel 116

Travel Food Hotels Loyalty Program 116

Modern Restaurant Management

SEPTEMBER 11, 2023

In recent years, the restaurant industry has incurred staffing issues that have closed independent establishments and franchises nationwide. Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers.

Technology 212

Technology Seasonal Menu Online Ordering Customer Service 212

Modern Restaurant Management

MARCH 24, 2020

Each new brand will operate at virtual kitchen locations, which are delivery-only, and will offer new items that are off-shoots of Dog Haus’ signature menu. In addition to the new brands, The Absolute Brands will introduce pop-up concepts for seasonal happenings and chef collaborations. family,” said David Gibbs, CEO, Yum!

Food Supply 99

Food Supply Kitchen Safety Cash Management Food Safety 99