Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. Depending on how you use them, they could revolutionize how you interact with your customers.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Digital-only items provide an avenue for quicker service, which is usually of great advantage to restaurants. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 148

Social Media 2003 Customer Service Customer Experience 148

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Restaurant Clicks

SEPTEMBER 8, 2021

Since opening, Savor has quickly become one of the most popular Niagara Falls restaurants and a must-dine destination for anyone visiting the area. With excellent service and a beautiful presentation, Savor is a true winner. The falls themselves are considered a wonder of the world and attract tourists from all over the globe.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. It’s more important now than ever to ensure that your brand is being presented in a clear, professional way in order to establish your credibility. What is Restaurant Branding?

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

The Restaurant Times

DECEMBER 22, 2021

As a result, thousands of carry-out dining establishments open daily. . Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Marketing Of Your Takeaway Restaurant.

License 52

License Loyalty Program POS Point of Sale 52

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. Though dining restrictions have been lifted in many places, cash flow is still a major issue for many restaurants. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). Average Restaurant Revenue. What Is Restaurant Revenue?

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Restaurant Clicks

NOVEMBER 12, 2021

Personally, some of the things I look for in a bar include the services offered, food and drinks selection, decor, and the general atmosphere. Literally, the place isn’t big, but their services are top-notch. Planning for a vacation this coming holiday? In case you haven’t decided yet, we have a perfect destination for you.

Bar 103

Bar Seating Coaching Seasonal Menu 103

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Corporate Catering at Metropolis Function Centre Image via Event Birdie. From your children’s tuck-shop to the executive offices of Australia’s top corporate companies, from the footy ground (finals fever! There are four or five dominant players in this $5.0

Catering 60

Catering Customer Experience Merchandise Workshop 60

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive? Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 134

2020 Mobile Ordering Online Ordering Merchandise 134

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. percent to +107.5

Franchise 78

Franchise Franchising Fast Casual Point of Sale 78

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group.

Kitchen Safety 199

Kitchen Safety Loyalty Program Delivery Customer Service 199

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. Hopefully, our decades of experience in the dining space will help you navigate the changing waters.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

Restaurant365

MAY 7, 2020

As states and localities start to reopen, restauranteurs begin to prepare for transitioning from off-premise channels to reopening their dining rooms, albeit in a limited approach. Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. The majority of ezCater orders now contain individually packaged items. People can’t order from you if they can’t find you, so be everywhere including social media, Google Maps, and third-party marketplaces.

Guest Recovery 178

Guest Recovery Social Media Catering Merchandise 178

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Modern Restaurant Management

APRIL 30, 2021

Now more than ever, restaurant owners need to improve the way dining places are run to survive these uncertain times. Consumers and customers have changed their behavior due to the events of the previous year. The pandemic has ravaged many businesses in the country and few industries were hit as hard as the restaurant industry.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 124

Mobile Ordering Online Ordering Food Order Recycling 124

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 178

Franchise Franchising Leadership Beverage 178

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. and adding a reservation or online ordering widget. Step 3: Develop your brand voice.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Apicbase

MARCH 28, 2024

The restaurant profit margin takes into account all your revenue streams, from in-house dining and takeaway orders to branded merchandise and meal kits. What’s the Average Restaurant Profit Margin Restaurant profit margins vary widely depending on the establishment’s size, service style, and quality.

Food Truck 52

Food Truck Front of House Allergens Inventory 52

Modern Restaurant Management

APRIL 1, 2021

Elevated levels of online commerce are here to stay—but new channels are turning off some consumers. Perhaps not surprisingly, leading the way in channel-shifting to online in the survey is China. That finding ranged from 40 percent of consumers in Saudi Arabia to 60 percent in Japan, with 43 percent of consumers in the U.S.

2021 110

2021 2025 Mobile Ordering Online Ordering 110

Modern Restaurant Management

OCTOBER 8, 2020

Flippy ROAR hits the market with advanced cooking capabilities to quickly learn menu items, allowing operators to appeal to new customers and retain eaters with consistently cooked options. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology.

Kitchen Safety 136

Kitchen Safety Food Safety Online Ordering Point of Sale 136