Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. Digital-only items provide an avenue for quicker service, which is usually of great advantage to restaurants. Quality control is critical for excellent service delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Cheetah

AUGUST 28, 2020

Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu. Lifestyle Marketing Campaigns and LTOs Covid-19 has induced a sense of separation and loneliness among many.

Online Ordering 117

Online Ordering Customer Service Customer Experience Merchandise 117

Goliath Consulting

APRIL 28, 2022

Hybrid restaurants provide food sections in which customers can sit down and enjoy a meal or a drink, and then they can make their way to the market section where they can buy “take-home and takeout and satisfies grab-and-go appetites.” 1 Some hybrid restaurants offer merchandise, cookbooks, and kitchen equipment as well.

Fast Casual 78

Fast Casual Food Truck Fine Dining Customer Experience 78

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Modern Restaurant Management

DECEMBER 17, 2020

. “It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” 22 percent of customers are looking to buy restaurant merchandise. 22 percent of customers are looking to buy restaurant merchandise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Full-Service Restaurants Hit Hardest by the Crisis. Same-store sales for restaurants dropped by 28.3

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Lavu

MARCH 27, 2020

Food is fascinating, and dining out often leads to cherished memories, but a restaurant’s transaction system does not make it into those memories. While service and food remain the most important parts of driving your business, your restaurant’s management system is what keeps it running smooth and healthy.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Future Food

JUNE 16, 2020

Winning back these customers will take time and will be dependent, to a large degree, on how well food operators have looked after the customers during lockdown. How customers want to connect with friends in an F&B environment will dictate how food operators will need to connect with customers.

Hospitality 120

Hospitality Food Food Safety Customer Service 120

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 75

Point of Sale Mobile Ordering Merchandise POS 75

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Merchandise. That being said, a clean looking logo or a cozy dining area will help draw people into your restaurant before they even know if your food is good. What is Restaurant Branding?

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Apicbase

MARCH 17, 2023

People are dining out again in ever-increasing numbers. Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. There are several ways food-service operators can leverage technology to run a lean operation, with the ultimate goal of securing more business and profits.

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

The Restaurant Times

DECEMBER 22, 2021

As a result, thousands of carry-out dining establishments open daily. . Several restaurants have had to shut their doors either permanently or long-term, but the lockdowns globally were a boon to the QSR (Quick Service Restaurants), making it painless to open a takeaway restaurant. Marketing Of Your Takeaway Restaurant. Fire License.

License 52

License Loyalty Program POS Point of Sale 52

BNG Point of Sale

JUNE 19, 2020

Our 2020 merchant systems work with most payment methods, including credit cards, debit cards, making it easy for customers to pay in a way that’s best for them, increasing your chance for a sale. Other examples of our mobile point of sale benefits include processing gift and loyalty cards, creating incentives for customers to buy.

Point of Sale 45

Point of Sale Mobile Ordering Merchandise POS 45

Touch Bistro

APRIL 28, 2021

And when things eventually return to business-as-usual (and they will), gift cards help bring old customers back to your business and encourage new ones to visit you for the very first time. Though dining restrictions have been lifted in many places, cash flow is still a major issue for many restaurants. Immediate Cash Flow.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Restaurant Clicks

SEPTEMBER 8, 2021

Since opening, Savor has quickly become one of the most popular Niagara Falls restaurants and a must-dine destination for anyone visiting the area. With excellent service and a beautiful presentation, Savor is a true winner. The falls themselves are considered a wonder of the world and attract tourists from all over the globe.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). Average Restaurant Revenue. What Is Restaurant Revenue?

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Corporate Catering at Metropolis Function Centre Image via Event Birdie. From your children’s tuck-shop to the executive offices of Australia’s top corporate companies, from the footy ground (finals fever! There are four or five dominant players in this $5.0

Catering 60

Catering Customer Experience Merchandise Workshop 60

Restaurant Clicks

NOVEMBER 12, 2021

Personally, some of the things I look for in a bar include the services offered, food and drinks selection, decor, and the general atmosphere. Literally, the place isn’t big, but their services are top-notch. Planning for a vacation this coming holiday? In case you haven’t decided yet, we have a perfect destination for you.

Bar 103

Bar Seating Coaching Events 103

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive? Nordsee is one of them.

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

EATER

JUNE 12, 2023

We stopped in Quartzite, Arizona, (population: 2,358) at a roadside antiques store that was more of a tent than a building, where we bought a very affordable and cumbersome glass punch bowl with a dozen tiny glass cups and a heavy glass ladle. It was January 2019. We have used the punch bowl twice. We drove the extra 1.6

Dietary Restrictions 99

Dietary Restrictions Back of House Fine Dining Food Truck 99

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

NOVEMBER 24, 2021

Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. Specifically, AAG is being recognized for its overall commitment to brand success, operational excellence, guest service and community involvement. AAG Named Franchisee of the Year.

Franchise 178

Franchise Franchising Loyalty Program 2022 178

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Touch Bistro

MAY 6, 2021

In the wake of the COVID-19 pandemic, sanitizing credit card readers and other technological devices frequently handled by customers and staff has become essential to preventing surface-based transmission of the virus. Keeping your customers and staff safe from COVID-19 is top of mind right now. Make a good impression.

Technology 52

Technology Cash Management POS Customer Service 52

Notch

JANUARY 23, 2019

For example, fast-food margins can be much higher than full-service restaurants. Full-service restaurants, in contrast, often have a harder time. But the margin for the full-service restaurants was even skinnier—at 1.8%. Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

2024 197

2024 Fast Casual Insurance Food Safety 197

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. percent to +107.5

Franchise 87

Franchise Franchising Fast Casual Point of Sale 87

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. The Main Course. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52