7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Restaurant Engine

FEBRUARY 22, 2023

Update your content regularly to encourage repeat website visits. According to experts, nearly 80% of people will visit a restaurant’s website before dining in or taking out food. That’s a large majority of your customers. This is one of the many reasons your website is the centerpiece of your marketing efforts.

Website Management 110

Website Management Social Media SEO Email Marketing 110

7 Shifts

JULY 16, 2021

Sourcing Equipment. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Conduct a Feasibility Study.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. Both approaches might cause your restaurant to fail in attracting new customers. Emphasize Best-Selling Items. Create a Conversation Trigger.

Marketing 226

Marketing SEO Front of House Website Management 226

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Happy customers share their experience with a service, brand, or product with people they know. Deliver an experience they can’t help but share with friends and family. Engage: Create a connection with guests.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Wellness and ecological trends that gained popularity over COVID will continue in the post-pandemic world, meaning hotel recipe management practices will need to prioritize sourcing from local suppliers to meet these expectations. b3lineicon|b3icon-heart-care|?|Heart

Hotels 148

Hotels 2022 Menu Tip Distribution 148

The Restaurant Times

MARCH 15, 2023

Restaurant review websites have a significant impact on how people perceive you. What do you do when a customer is hungry? Positive online reviews can dramatically change a restaurant owner’s fortune by drawing more customers through publicity. Here are seven websites that provide ratings and reviews for restaurants: 1.

Website Management 86

Website Management Social Media Reservations Customer Service 86

The Restaurant Times

SEPTEMBER 22, 2021

In a pandemic-affected world, a restaurant website is critical for your restaurant. A website is a tool for branding, expanding business opportunities, effectively engaging customers, and other stakeholders. Your restaurant website acts as an online storefront and defines your online identity. . Social Media Integration

Social Media 59

Social Media SEO Website Management Online Ordering 59

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come. Social media has taken on a major role.

Fast Casual 156

Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. We also see this gaining traction with consumers similar to how calorie labeling became a major source of information for our personal health. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

NOVEMBER 17, 2022

We are in a day and age where people continuously seek thrills, new experiences and the sensation of the unknown. When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Pop-ups are known for their unique and priceless experience.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

SpotOn

MAY 8, 2024

A transactional email is a message sent to a customer after they take a specific action on your website or mobile app. You might provide shipping notifications after a customer makes a purchase, send an email with invoice or order confirmation details, or alert someone if their payment fails. Let’s cover the best.

Small Business 52

Small Business Email Marketing Mobile Ordering Social Media 52

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Ken Burgin

JANUARY 3, 2023

The ‘About Us’ and the ‘Contact Us’ pages on your website can be a great way to build interest and sales, but they need to be designed with care, imagination and plenty of information. Include photos of the owners or senior management, preferably taken ‘on the job’ or in the context of the business.

Social Media 60

Social Media SEO Website Management Book 60

The Restaurant Times

DECEMBER 21, 2021

They take food orders from customers online through their own app or through third-party food delivery apps, process them, and deliver the food. Some of the ghost kitchens also provide the facility of order pick-up wherein the customers can pick up their food on their own. But it is essential to understand customer behaviour to do so.

Online Ordering 98

Online Ordering Social Media Website Management Food Order 98

Sante

DECEMBER 7, 2020

Keep the customer favorites year-round, but switch things up seasonally to offer just a few menu items that include popular or trending seasonal ingredients. Restaurant owners also need the insight to understand exactly how customer ordering and purchasing behavior has shifted in today’s unique pandemic situation.

Menu 130

Menu Seasonal Menu Small Business Audits 130

The Restaurant Times

JUNE 1, 2022

In the digital world, word-of-mouth spreads via online reviews on your website or app store. Keeping track of such reviews can help restaurants understand the customer’s needs and customize their services accordingly. Customers read at least ten reviews before trusting the local businesses. Reviews On The Floor.

Social Media 52

Social Media Customer Service Customer Experience Online Ordering 52

Open for Business

MAY 4, 2023

Restaurant service is one of the most important factors in any hospitality experience. Excellent customer service can be the difference between success and closing your doors. “We It’s actually the whole experience, the memories that are created … It’s the non-tangibles we remember.”

Take-out 78

Take-out 2023 Customer Service Online Ordering 78

Restaurant365

NOVEMBER 19, 2019

To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Employees determine the customer service experience in a restaurant. New training methods focus on thorough cross-training, an emphasis on company mission and values, and solid management team structures.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

The Restaurant Times

JANUARY 30, 2022

Restaurant Marketing Strategies That Attract Customers In Omicron . You can use the information you’ve gathered about your actual customers in both online and offline marketing. Here is how you can win customer trust in the wake of Omicron. . The key lies in how well they manage their social media accounts. .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Restaurant Clicks

JANUARY 24, 2020

Restaurant reservation apps make it easy for customers to book tables, and they help staff keep track of reservations. . This platform is intuitively designed and easy to use for customers and restaurants. This reservation app also includes table and waitlist management. Table management and waitlist management.

Reservations 78

Reservations Email Marketing Social Media Book 78

Restaurant365

JULY 24, 2020

Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders. For entrepreneurs, ghost kitchens offer the opportunity to experiment and launch their restaurant brands at minimal cost and less risk than opening a physical location.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Another way is to draw on your own experience and life story. Share your specialties with your customers to let them know there’s a story behind every item.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Cheetah

FEBRUARY 20, 2020

One way to give yourself an edge is to research your region and customer demographics to find out where the opportunity for introducing specialty foods or ingredients lies. Another way is to draw on your own experience and life story. Share your specialties with your customers to let them know there’s a story behind every item.

Social Media 78

Social Media Advertising Loyalty Program Online Ordering 78

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

The Restaurant Times

AUGUST 23, 2021

Switching to an online ordering system expands your restaurant’s customers base. You do not just cater to dine-in customers, but also customers sitting at home. However, managing large volumes of orders invariably causes errors and omissions. Source: Upserve. Manage Finances. Enhance Customer Loyalty.

Online Ordering 59

Online Ordering Ordering Mobile Ordering Food Order 59

The Restaurant Times

NOVEMBER 10, 2021

Online food ordering systems are crucial to your business’s profitability and sales management. If you own a restaurant and haven’t yet implemented an online restaurant management system, you’re already losing out on dozens of orders every day. Must-Have Features Of A Robust Online Restaurant Management System.

Management 52

Management Management Online Ordering Loyalty Program 52

Bingage

JANUARY 29, 2021

Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . We have collected Smart ways to increase the number of customers and so the restaurant sales. . SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. We are here for you.

2021 98

2021 Email Marketing Demo Loyalty Program 98

The Restaurant Times

JULY 25, 2021

This article aims to show how UK restaurateurs managed to increase restaurant sales in the new ‘touchless’ world and discuss some of their best practices. . Due to the fear of contamination, customers have switched enmasse to online ordering from dining in, where they can order with just a few clicks.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

Restaurant Clicks

NOVEMBER 19, 2021

2107 Hendricks Ave, Jacksonville, FL 32207 Phone: 904-396-9922 Visit Website. Complete the private dining request form on the website, and the restaurant will finalize every detail for the perfect event. 14549 Beach Blvd, Jacksonville, FL 32250 Phone: 904-223-1534 Visit Website. Matthew’s Restaurant. Make a Reservation.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

EATER

JULY 8, 2022

Diners need to understand that things will never be as they were before the pandemic In the final six weeks of our pandemic-born restaurant, customers formed a line out the door and booked out dinner reservations weeks ahead. During those first few months we were delighted by the compassion of our customers. Joules Garcia /Eater.

Online Ordering 99

Online Ordering Seasonal Menu Customer Service Social Media 99