7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? Seating capacity. Traffic times.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JANUARY 6, 2022

The restaurant industry has survived nearly two years of the global pandemic, adapting to ensure they provide the best possible experience for new and returning customers. Online Ordering: How Gift Cards are an Essential Piece of the Process. Customers are craving convenience, now more than ever.

2022 198

2022 Online Ordering Loyalty Program Customer Experience 198

Modern Restaurant Management

JANUARY 11, 2024

Management takes on multiple jobs throughout the restaurant including hiring, marketing, maintaining the budget, operations and keeping customers and staff happy. You often have young employees who go outside of their duties to make sure the restaurant is running smoothly and ensure each customer receives the best service possible.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Have your chefs experiment with new dish ideas beforehand to attract old and new diners to try some fresh cuisine! You can book online or give us a call. Set a budget ??

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

MARCH 25, 2021

In just three weeks, they created a native solution that allowed Clover restaurant merchants to enable online ordering for delivery or curbside pickup. This digital innovation has been helpful for small business, with roughly 20 percent of all transaction volume for Clover restaurants running through online ordering.

Mobile Ordering 245

Mobile Ordering Online Ordering Small Business Customer Experience 245

Modern Restaurant Management

AUGUST 5, 2021

Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. The use of delivery apps, like UberEats and DoorDash, provided a much-needed revenue stream allowing restaurants to rely less on an in-person brick-and-mortar experience. The Store Experience.

Food Truck 216

Food Truck Retail Mobile Ordering Food Safety 216

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences.

2023 198

2023 Loyalty Program Mobile Ordering Customer Experience 198

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. The most important thing is a solid customer retention strategy.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

LevelUp

OCTOBER 14, 2019

Since 2014, online ordering for pickup and delivery has grown 300% faster than dine-in traffic. In its early years, digital ordering provided an opportunity to access tech-savvy customers and boost sales. Now, it is crucial that quick-serve and fast-casual restaurants offer the ability to order online.

Seating 66

Seating Ordering Mobile Ordering Loyalty Program 66

7 Shifts

JANUARY 31, 2024

This includes greeting guests and thanking them for their patronage, conducting tableside checks, and resolving any customer complaints quickly, effectively, and empathetically. The best restaurant managers take customer service a step further, recognizing regulars and personalizing service for a more memorable guest experience.

Management 195

Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

7 Shifts

FEBRUARY 15, 2022

You post that content online on all those different social platforms. Cummings is a lifer in the industry—a chef-restaurateur turned podcast host for Best Served Creative , where he interviews industry leaders and helps advocate for a better restaurant work environment. Listen to Jensen Cummings' episode here.

Social Media 448

Social Media Hiring Website Management Hospitality 448

Modern Restaurant Management

AUGUST 3, 2020

There is no doubt that the restaurant-going experience is in need of change in the wake of the global pandemic but for that change to be meaningful, it must be long-term and safe for patrons, staff and management alike. Simply put: consumers will not let restaurants return to the old way of doing things.

Technology 180

Technology Consumer Goods Customer Experience Seating 180

Modern Restaurant Management

DECEMBER 22, 2020

Overall, the biggest lesson we’ve taken from this unpredictable year is that in order to successfully spread the spirit of BBQ and kindness, we need to be transparent with our communities, engage with our most loyal customers, and be there for them in hard times. Technology is essential to best serve our customers.

Hospitality 198

Hospitality Food Safety Customer Experience Online Ordering 198

Squirrel Systems

FEBRUARY 28, 2024

In today’s fast-paced digital world, restaurants have many technological tools to enhance customer experience, streamline operations, and grow their brand through positive word of mouth. For instance, a customer who frequently orders vegan dishes might appreciate a discount on the new vegan menu items.

Reservations 52

Reservations Loyalty Program Customer Experience Mobile Ordering 52

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. While the restaurant and foodservice industry added back 1.7M Roughly half of U.S.

2022 208

2022 2030 Food Supply Recruiting 208

Restaurant Clicks

NOVEMBER 24, 2021

RockCreek Seafood & Spirits serves the Fremont neighborhood in Seattle. The restaurant is open daily and serves dinner from 4:00 pm to 10:00 pm. On the weekend, the eatery serves brunch. You can make reservations for small parties online by visiting the restaurant’s website. Order Online.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. There are digital tools that can help you create a customized floor plan and even preview it in 3D before moving all that furniture around. Pre-shift reporting. It can sync with a loyalty program.

Technology 147

Technology Front of House Back of House Online Ordering 147

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Here are some tech ideas that could help your restaurant become ready for a minimum contact experience: Digital Reservations. Self-Ordering Kiosks. This avoids the hassle of standing in a line or shouting out your order.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Focus POS

FEBRUARY 3, 2021

This forced restaurant owners to get creative and adopt new business strategies, such as online ordering and contactless payments. Online Ordering. Already a popular trend before the pandemic struck, online ordering became essential for quarantining consumers who craved their favorite restaurant’s food.

2021 78

2021 Online Ordering Kitchen Safety Outdoor 78

Restaurant Clicks

OCTOBER 14, 2021

Josephine House serves an elegant brunch inside a stylish and casual space. All of their American classics get made to order, so you know all of your food will be fresh. Hillside Farmacy combines quality food with even better service to create a wonderful dining experience. This place offers a ranch-to-table dining experience.

Online Ordering 131

Online Ordering Back of House Seasonal Menu Reservations 131

Modern Restaurant Management

DECEMBER 21, 2020

From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. This year we learned that guests are still seeking that experience even if it needs to move outside of the traditional indoor restaurant setting. Shasta, California. Ranbir Bhatia, GM, Benares NJ in Wyckoff, New Jersey.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Restaurant Engine

DECEMBER 23, 2020

. #1: Enhance Contactless Ordering and Payments. Restaurant customers in 2021 are going to be looking for contactless options when they frequent your restaurant. This includes ordering and payment options. One tip for restaurant success is to harness the power of your website ordering or even online ordering on your mobile app.

2021 111

2021 Online Ordering Fine Dining Mobile Ordering 111

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Instead, you can reach a compromise in your menu.

Social Media 216

Social Media Food Safety Cash Management Kitchen Safety 216

SpotOn

FEBRUARY 27, 2024

After the austerity and hibernation of the first couple months of the year, the spring season brings ample opportunities to fill tables and reach new customers. Whether you're serving the post-church crowd, or serving as the backdrop for a family tradition, delight guests with these easter promotion ideas.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Use all of the online ordering channels you have. Ditch the commissions.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

JULY 20, 2021

Visits, online or physical, at morning meal, which includes the breakfast and A.M. Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. foodservice industry. Visits at P.M. People want printed menus.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House 216

Back of House Outdoor Healthcare Government 216

Tableo

JULY 27, 2023

Operational efficiency : Smoother operations and a better customer experience result from streamlining processes and effectively managing inventory. This must be done in order to minimise waste and ensure that older stock is used first. Use eye-catching text and images to persuade customers to select premium solutions.

Beverage 75

Beverage Food Inventory Waste 75

Restaurant Clicks

SEPTEMBER 23, 2021

Because of its longstanding history of being a top destination for immigrant settlers, you can rest assured knowing your cultural dining experience is going to be an authentic one. At Sushi Yasuda, located in east midtown New York, you’ll be invited into a total sushi experience like none other. Order Online.

Website Management 117

Website Management Online Ordering Seasonal Menu Reservations 117

Restaurant Clicks

DECEMBER 16, 2021

Every time I stop by, I order a large pizza with half pepperoni and half buffalo. Order Online. However, a dine-in experience showcases the creative shop’s retro 70s-like ambiance. Order Online. Ayoub has over 45 years of culinary experience. Order Online. Order Online.

Online Ordering 113

Online Ordering Small Business Dine-in Customer Service 113

Restaurant Clicks

NOVEMBER 21, 2021

For an entree, I ordered the poached salmon in Chambord and served with a Port Wine reduction. I would also recommend trying one of the tasting menus with the wine pairing for a unique culinary experience. In 1966, Anton and Zahie Nijmeh opened the diner to serve family, friends, and the community’s delicious home-cooked meals.

Back of House 118

Back of House Online Ordering Front of House Seasonal Menu 118

Modern Restaurant Management

MAY 11, 2020

Restaurant management software company Upserve and restaurant-architect William Duff speak here about evolving trends they are seeing and discussed some ways the dining experience might look and feel different as the new normal unfolds. Yank Sing view ordering counter Image by William Duff Architects. Connecting with the Home Chef.

Fine Dining 244

Fine Dining Online Ordering Dine-in 2007 244