Customer Experience Influencer Management 
Modern Restaurant Management
DECEMBER 6, 2024
Leverage Social Media and Local Influencers Social media and local influencers are invaluable tools for building connections and expanding your restaurant’s reach. We’ve seen firsthand how social media generates buzz—especially when our famous customers get involved.
Modern Restaurant Management
MARCH 26, 2025
Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo. ” Multiple elements impact whether a potential customer actually follows through with a visit and if satisfied guests will return.
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Modern Restaurant Management
MAY 1, 2025
Local events and weather may have influenced trends in some states, like New Mexico and Louisiana. In recent years, bars have demonstrated a more stable footprint than liquor stores, which experience a sharper decline as consumers reduce alcohol purchases.
Modern Restaurant Management
APRIL 11, 2025
“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro.
Modern Restaurant Management
MAY 13, 2025
Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’ evolving preferences. They appreciate brands that engage with them online and offer seamless digital experiences – both online and in-store.
Modern Restaurant Management
DECEMBER 20, 2023
In the dynamic and ever-evolving restaurant industry, culinary experiences are shaping customer preferences. After all, this business is all about people with customers at the forefront of decisions being made. So how do you thrive in a customer-driven competitive market? The industry is projected to reach $1.2
Modern Restaurant Management
AUGUST 3, 2021
As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. The entire dining experience has changed in the wake of the pandemic. Here are some strategies.
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