Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Modern Restaurant Management

MAY 24, 2023

1856 is the first-of-its-kind, student-run culinary experience in the Tony and Libba Rane Culinary Science Center in Auburn, Alabama. Designed by The Johnson Studio at Cooper Carry, the facility provides real-world experience for the next generation of chefs and hospitality leaders.

Design 167

Design Fine Dining Seasonal Menu Front of House 167

Modern Restaurant Management

FEBRUARY 5, 2021

Restaurant Group, which owns and operates 24 restaurants throughout California, Idaho, Nevada, Texas, and Washington, said it would be the first in the nation to introduce a completely contactless dining experience, while maintaining a guest-forward approach to hospitality. How does it change the guest experience?

Mobile Ordering 191

Mobile Ordering Airlines Online Ordering Technology 191

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. This has left restaurants struggling to find and retain staff.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

7 Shifts

OCTOBER 15, 2020

Operations for 7shifts, I have been based in the New York technology and hospitality space for years (including a leadership role at Yelp for nearly a decade). Every restaurant has been forced to adapt their operations in order to survive and ultimately grow for the future. to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Open for Business

NOVEMBER 21, 2022

Those with a passion for hospitality care more about people than computers. But today, restaurant tech plays a major role in improving the guest experience. And 60% of guests who have a positive guest experience at a restaurant say they’re likely to visit frequently. What is the guest experience? Quick links. Here’s how.

Technology 78

Technology Online Ordering Website Management Mobile Ordering 78

Modern Restaurant Management

FEBRUARY 1, 2022

Despite some gains, seven in ten operators across all major segments say their restaurant currently does not have enough employees to support customer demand and most operators expect their labor challenges to continue through next year. While the restaurant and foodservice industry added back 1.7M Roughly half of U.S.

2022 208

2022 2030 Food Supply Recruiting 208

Open for Business

NOVEMBER 21, 2022

Today’s tools are high-tech, user-friendly, and mobile so you don’t have to be physically in the restaurant to stay on top of the business. There are digital tools that can help you create a customized floor plan and even preview it in 3D before moving all that furniture around. Restaurant owners can save time and money.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 190

2024 2023 Food Order 2013 190

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Next Restaurants

MAY 4, 2021

The hospitality business has always been difficult, and even more so since COVID-19 wreaked worldwide havoc. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Here are some tech ideas that could help your restaurant become ready for a minimum contact experience: Digital Reservations.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Open for Business

JULY 7, 2023

Check out these eight examples of creative loyalty rewards programs that can attract new guests and encourage customers to keep coming back. Many chain restaurants offer their own customer loyalty programs— here’s a rundown of some of the most popular. Loyal customers can join the Tin Shop Social Club for a monthly fee of $39.99.

Loyalty Program 78

Loyalty Program Point of Sale Social Media Mobile Ordering 78

EATER

AUGUST 31, 2022

Going to the bathroom at Bluestockings, the worker-owned bookstore in New York City’s Lower East Side, was “an eye-opening experience” for chef Telly Justice. “I Justice asked her Instagram followers what they wanted to see at HAGS, and responses piled in: soft lighting, calming music, seat warmers.

Fine Dining 143

Fine Dining Brewery Kitchen Safety Small Business 143

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 198

2020 Loyalty Program Mobile Ordering Fast Casual 198

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Lavu

SEPTEMBER 6, 2022

Starting today, Lavu merchants will be able to automatically generate and print QR codes that guests can scan, using their smartphones to pay as they wish, interacting with an easy-to-use, custom-branded digital check. New and existing customers can learn more at Lavu or contact Lavu Customer Success. Khatri, CEO of Lavu.

Point of Sale 78

Point of Sale Customer Experience POS Mobile Ordering 78

Mad Mobile

FEBRUARY 16, 2024

Welcome to the digital age of dining, where QR codes are becoming the cornerstone of a modern, efficient, and engaging restaurant experience. A 2022 Deloitte Study found that consumers spend an incredible 20% more when ordering through technology like tableside ordering , online menus, and handheld POS devices. Absolutely not.

Ordering 40

Ordering Loyalty Program Social Media Mobile Ordering 40

Squirrel Systems

AUGUST 23, 2021

Mobile POS is providing servers and front-of-house staff with mobile devices capable of running your POS, freeing them from non-productive tasks to do the high-impact work that drives revenue for your business. These service’ dead spots’ both cost money via operational costs and impact the quality of the guest experience.

POS 52

POS Mobile Ordering Front of House Back of House 52

Modern Restaurant Management

FEBRUARY 4, 2020

. “The fun has returned in multiple ways, from investments in our workforce to our fresh new marketing and messaging, to more contemporary recipes, to delivering an entirely new, more compelling experience for guests that has dramatically improved satisfaction levels. PPX Hospitality Launches. ” P.F.

Online Ordering 123

Online Ordering Hospitality Leadership Design 123

Next Restaurants

MAY 4, 2021

The hospitality business has always been difficult, and even more so since COVID-19 wreaked worldwide havoc. Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Here are some tech ideas that could help your restaurant become ready for a minimum contact experience: Digital Reservations.

Online Ordering 78

Online Ordering Fast Casual Mobile Ordering Point of Sale 78

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JULY 20, 2021

Snack, which has benefited from more flexible schedules blurring the dayparts and customers' hesitancy to dine in, is the only daypart that has increased visits over the past year. COVID-19 triggered an increase in remote, app-based ordering in the US On Premise. Visits at P.M. People want printed menus. Top Restaurant Brands.

2021 190

2021 Guest Recovery Online Ordering Point of Sale 190

Modern Restaurant Management

DECEMBER 21, 2020

Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. Keeping our guests and team members safe remains our top priority and is the highest form of hospitality in these times. We’ve found our guests really appreciate and need that experience now more than ever.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Modern Restaurant Management

DECEMBER 3, 2020

Prior to Fuzzy’s Taco Shop, Wescott’s experience included franchising and client-facing relationships where she focused on data-driven insights. The new Subway catering platform will allow guests, particularly businesses, to make large orders for any occasion from participating Subway restaurants across the U.S. "An

Franchise 166

Franchise Franchising Catering Online Ordering 166

Squirrel Systems

FEBRUARY 24, 2021

The 5 trends we have focused on below cover pertinent changes in dining service, payment and ordering options, and customer preferences that operators ought to keep an eye out for while running their restaurants in 2021. 2020 brought several changes to the way hospitality businesses around the world were able to run and serve guests.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

The Restaurant Times

MARCH 1, 2022

Customers in restaurants and bars have veered and stretched for a year and a half to adapt to the altering reality of going out in a pandemic. Whether at fast-food counters, neighbourhood taverns, or formal dining halls, they add up to a profound shift in hospitality as we know it. Push For Takeout and Delivery.

Fine Dining 52

Fine Dining Delivery Food Online Ordering 52

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Gecko Hospitality

NOVEMBER 21, 2018

It’s tricky to integrate new systems and procedures with existing processes that have been carefully honed for efficiency, reliability, quality assurance and great customer service. Placing Mobile Orders in Advance. Customers place orders and pay for them from their phones while headed to the establishment.

2018 46

2018 Technology Mobile Ordering Customer Service 46

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window.

Franchise 204

Franchise Franchising 2020 2021 204

MBB Hospitality

APRIL 21, 2022

The start of the pandemic had restaurants scrambling to find a new way to provide service to their customers. With social distancing measures in place, restaurant-goers were forced to give up their regular dine-in eating experiences. Limited Customer Contact With Online Orders. The food that you ordered is hot and fresh.

Food Truck 52

Food Truck Mobile Ordering Food Website Management 52

EATER

SEPTEMBER 6, 2023

So I think that it’s an opportunity for us to bring something to the table that is our unique experience.” Johnson, who has been a cheesemonger since 2015, is extremely used to bringing cheese to the customer. will have a seat at that table. Johnson says the blind taste test is the most intimidating. And, win or not, the U.S.

Training 137

Training 2010 Coaching Consumer Goods 137

EATER

APRIL 8, 2021

It is also a nonprofit that has spent 30 years training at-risk youth exiting the juvenile detention system to work in hospitality. But then shelter-in-place orders started. “We We were confronted with zero income from the restaurant, zero customers, zero work,” says Chad Houser, the organization’s founder, CEO, and executive chef.

Training 114

Training Café Kitchen Safety Back of House 114

The Restaurant Times

JANUARY 11, 2022

In addition, new technology and service elements like mobile and online ordering applications, home delivery, curbside pickup, call-ahead ordering, meal kits, outdoor eating, and the use of QR codes were being incorporated into the dining experience. . Source: ET Hospitality. June: Inviting Sustainability. (i)

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

AUGUST 14, 2020

Fazoli's teamed up with Impact Hospitality Group and owner Mike Lokhandwala to franchise a ghost kitchen facility at PREP Atlanta, located at 3781 Presidential Parkway, Ste. Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. Fazoli's Ghost Kitchen.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Operations 367

Operations Management Management Mobile Ordering 367