Modern Restaurant Management

NOVEMBER 14, 2023

In the competitive restaurant and bar industry, customer feedback is vital for success. Customer feedback offers insights into customers satisfaction, needs, and preferences. Acting on feedback not only enhances satisfaction but also fosters customer loyalty.

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Bar Tip Distribution Customer Experience Customer Service 190

7 Shifts

JUNE 20, 2022

While that popularity has generated excitement about the prospect of these dining room-less restaurants, it's important to remember that ghost kitchens aren't an easy thing to pull off. There's no dining room, no storefront, no servers, and in some cases not so much as a sign. Table of Contents. What is a ghost kitchen? Kitchen Pods.

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Front of House Food Truck Back of House Social Media 435

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

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Loyalty Program Tip Distribution Email Marketing Social Media 195

Squirrel Systems

FEBRUARY 1, 2024

Servers can quickly process credit card payments, split checks, and handle tips. By providing the ability to set Tip Out rules in the POS you can keep your entire team happy by distributing tips fairly to all staff members who impact the guest experience but don’t receive tips directly from customers, including bussers, bartenders, and hosts.

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Tip Distribution POS Food Supply Customer Experience 52

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business.

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2024 Loyalty Program Food Order 2030 197

Restaurant Business

NOVEMBER 28, 2022

Restaurants have long depended on operational processes running like a well-oiled machine to keep service seamless for customers. Quality customer service Operational delays can undercut customer satisfaction on multiple levels. On a national scale, eating and drinking businesses remain about 750,000 jobs—or 6.1%—below

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Customer Service Tip Distribution Hiring Customer Experience 88

Clover - Restaurants

APRIL 9, 2024

Reliable, quality food suppliers for restaurants are one of the few key components that a dining establishment must have to remain operational. They keep the kitchen stocked, help ensure quality products, and provide valuable support that allows you to focus on what you do best: creating a great dining experience for your customers.

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Food Supply Online Ordering Food Truck Food Order 98

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. The foodservice distribution industry is hypercompetitive and robust. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Modern Dining. b3lineicon|b3icon-tray|?|Tray.

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Hotels 2022 Menu Tip Distribution 148

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Establish Brand Strategy.

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Seating Email Marketing Marketing SEO 221

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

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Front of House FOH Back of House Online Ordering 52

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Focus POS

FEBRUARY 5, 2019

Getting customers in the door is just the first step—you need to seat and serve them promptly and turn over tables as quickly as possible. Higher table turnover rate equals more satisfied customers and greater sales revenue. Distribute Workload Evenly. Distribute Workload Evenly. Develop a Set Process.

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Management Management Tip Distribution Point of Sale 106

Sling

DECEMBER 6, 2019

The “FOH” is any action or area of your restaurant that customers will interact with during their dining experience. If you take the time to address all of these issues — not just the cleanliness of your dining room and the appearance of your wait staff — customers will notice and your business will improve.

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Front of House Back of House FOH BOH 88

Lavu

MAY 23, 2019

Table management is the process of tracking tables and managing customers throughout their dining experience. It helps staff avoid confusion and paves the way for higher customer satisfaction. Evenly distribute the work. Record information about your customers. Ask for customer feedback. Table layout.

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Management Management Seating POS 112

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Want to share feedback on an experience? Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes. What are QR codes you might ask?

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Hiring Recruiting Tip Distribution Communication 98

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different. .

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Webinar Loyalty Program Online Ordering Social Media 186

Mad Mobile

MARCH 1, 2024

Depending on how you use them, they could revolutionize how you interact with your customers. Boosting revenue: a closer look The discussion around restaurant tablets centers on two different modes of deployment: customer-driven and server-driven tablets. It’s not just about one aspect of the customer journey either.

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Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

APRIL 27, 2020

. “Our We Help You Make It approach has always been about helping operators succeed, and never has that been more important than it is today,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. “The post-COVID dining experience will no doubt be different. .

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Mobile Ordering Webinar Loyalty Program Online Ordering 198

Modern Restaurant Management

OCTOBER 16, 2019

Combining our backgrounds in tech, automation, and culinary fine dining, we knew we could fill this void to give more people access to healthy, high-quality food.” Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Ono Food Co.

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

The Restaurant Times

MARCH 8, 2022

In the recovery stage, your key efforts ought to include modifying operational processes, reactivating consumers to bring them back into restaurant dining rooms, adjusting menus to suit shifts in customer habits and preferences, and expanding your delivery capabilities. Menu Adaptation As Per Changing Customer Preferences.

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Design Guest Recovery Fine Dining Tip Distribution 52

Modern Restaurant Management

FEBRUARY 17, 2020

“We are always looking for new ways to reach our consumers and, given Yelp’s dominance in the industry, we sought a partnership to help us drive more customers to our restaurants,” said Erik Jensen, vice president of brand engagement, Denny’s. ” Yelp Adds Products. Spark Foundry?.

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Sports Point of Sale Entertainment Customer Experience 153

EATER

FEBRUARY 18, 2021

In the absence of clear federal and state government mandates, they have had hugely variable experiences from workplace to workplace as they weigh the pros and cons of returning to kitchens and dining rooms. I have only one fully functioning lung. … I don’t want to be gasping for life and have a terrible end.

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Front of House Back of House Tip Distribution Outdoor 107

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

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Compost Loyalty Program Back of House Customer Service 114

Xtra Chef

APRIL 15, 2020

From completely changing their concept, like Canlis in Seattle going from fine dining institution to burger drive-thru spot, to philanthropic efforts, like José Andrés’ quick work to distribute meals to those in need, plenty of big brands in the industry have sprung into action. The Philanthropy Flip. Doomsday Dinner Party.

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Fine Dining Tip Distribution Seasonal Menu Fast Casual 85

Cheetah

SEPTEMBER 8, 2019

Customer Retention Is a Powerful Business Tactics To attract first-time diners, restaurant owners do anything from marketing to branding to offering discount vouchers. There are many upsides to having brand-loyal customers. Customers who develop an emotional connection with you and your brand are much more likely to become loyal.

Compost 110

Compost Loyalty Program Back of House Customer Service 110

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. A guest's tip subsidizes wages for most of America's restaurant workers. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip. History of Tipping: How did gratuity become integral to our restaurant culture?

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Presentation Tip Distribution Restaurant Law Back of House 486

ExactHire - Restaurants

FEBRUARY 21, 2022

If you’ve been dining out or picking up food to go, it’s likely you have seen or used a QR code to access your menu or even pay a bill. Want to share feedback on an experience? Here are some helpful strategies and tips to incorporate QR codes into your recruiting and hiring processes. What are QR codes you might ask?

Hiring 52

Hiring Recruiting Tip Distribution Communication 52

The Restaurant Times

FEBRUARY 24, 2022

Both online and offline marketing strategies can benefit from data gathered about your actual customers. What measures must one take to build a loyal customer base ? What measures must one take to build a loyal customer base ? 6 Proven Tips To Create A Successful Restaurant Branding Strategy . Know Your Customer.

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2022 Loyalty Program Email Marketing Customer Service 52

Apicbase

NOVEMBER 14, 2022

What operators like you desperately need is a way to take all that data and turn it into a solid decision-making roadmap with the snap of a finger. That’s where restaurant analytics come in. In a recent post, I talked about the difference between restaurant reporting and analytics. Insights that are actionable and up-to-date.

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Point of Sale Tip Distribution Front of House Waste 52

The Restaurant Times

OCTOBER 24, 2021

Since there is no real storefront or dining area with ghost kitchens, you just need a few back-of-house employees to fulfil online orders. The first wave of the pandemic was a learning experience for people in the business, and it was responsible for reviving growth for the international F&B industry when traditional channels ran dry.

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Kitchen Safety Online Ordering Mobile Ordering Food Order 52

Restaurant365

MAY 13, 2020

For example, fast food restaurants generally have a higher turnover rate than fine dining, because of the difference in things like tips and earning potential. While your restaurant may never be able to prevent turnover entirely, your company can retain more employees than ever with strategic technology tools.

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Technology Hiring Communication Tip Distribution 88

The Food Corridor

MARCH 27, 2023

Ghost kitchens are delivery-only restaurants without dining areas for customers and have no physical storefront. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) Food delivery is nothing new, of course.

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Kitchen Safety Delivery Online Ordering Food Order 59

Notch

JANUARY 23, 2019

Below, you'll find a series of actionable tips, tricks, and strategies you can employ today to do exactly that! Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Profits equal revenue minus costs.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Notch

JANUARY 23, 2019

Below, you'll find a series of actionable tips, tricks, and strategies you can employ today to do exactly that! Unfortunately, if your restaurant is typical, your profit margins are exceedingly narrow. According to a recent Forbes article , sit-down restaurants make a profit of about 6%. Profits equal revenue minus costs.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. “This milestone is significant and we could not be prouder for the contributions our team has made to our success. . Sandy Reinhardt joined Schostak Brothers & Co.,

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Food Tip Distribution Guest Recovery Food Safety 173

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. Here are a few reasons to consider exploring these off-premise dining options. Dressing / sauce containers. Takeout bags.

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Delivery Front of House Back of House Online Ordering 366

Modern Restaurant Management

APRIL 7, 2020

"Tripadvisor has always been a platform where humans help other humans by generously sharing their experiences (both good and bad) so that the next person, a complete stranger, can benefit. And today, the world needs each other," said Lindsay Nelson, Chief Experience and Brand Officer at Tripadvisor.

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Tip Distribution Healthcare Hospitality Food Supply 171