Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

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The Rail

MAY 15, 2024

As a result, the demand for quick and convenient dining options has been met. Peer into counter service restaurants, from fast food chains to trendy eateries, which play an active role in the restaurant industry. They provide a hands-on experience that lets customers place their orders and enjoy quality eats at lower costs.

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Fast Casual Customer Service Customer Experience Fine Dining 52

Lavu

NOVEMBER 17, 2023

Profit margins can also serve as a benchmark for comparing your performance to industry standards and competitors, providing insights to improve your restaurant profit. It’s about staying ahead of the game and thriving in a competitive industry. What is Restaurant Profit Margin and Why Should It Improve?

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Lavu

OCTOBER 13, 2023

It is calculated by dividing the number of guests served by the number of tables available during that time period. For example, if a restaurant has 10 tables and serves 30 guests in a four-hour period, its table turnover would be 3. For example, a casual restaurant usually has a higher turnover rate.

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

DECEMBER 15, 2023

QSRs, coffee shops, fast-casual restaurants, and full-service establishments all have one more opportunity to win over new diners and achieve record revenues. Those who provide a superlative experience to their diners. percent more than in 2022. Who will capture the gold?

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Equipment Customer Experience Fast Casual 2023 117

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. For fast-casual and quick-service restaurants—no more lines. 2020 was a year that the restaurant industry won’t soon forget. million out of work, it was nothing short of devastating.

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Modern Restaurant Management

JULY 13, 2021

As a result, quick-service and fast-casual restaurants are increasingly harnessing big data and automation to give their customers what they want before an order comes out of their mouth – or their brand’s app. But what if you aren’t the fast-food giants of the world? Further, 97.2 Further, 97.2

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Modern Restaurant Management

OCTOBER 26, 2021

Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Rather than dining in, more consumers are now opting for drive through, pick up curbside or carry out. Owning the End-to-End Experience.

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Mobile Ordering Fast Casual Download Customer Experience 218

The Restaurant Group

DECEMBER 29, 2023

The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again. The good news is people were eager to go back to restaurants and experience the flavors and freedom of dining out again. People wanted to dine and de-stress by having fun and food in one place.

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Modern Restaurant Management

JUNE 23, 2022

Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Once upon a time, a frontline employee at a fast food restaurant did not necessarily need technological skills to apply for the job. Fast forward to 2022. Who makes the magic happen?

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Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

OCTOBER 11, 2021

Whether you’re serving gourmet food in a fine dining establishment or flipping burgers next to the local university, there’s going to be an audience that works best for your business. When you take these factors into consideration, you can find the customers most likely to be interested in your restaurant.

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Restaurant Clicks

JULY 23, 2021

But sometimes, dining can be difficult when you have a family. This Philadelphia restaurant serves Jewish and Southern comfort food. Serving breakfast, brunch, and lunch, this restaurant is open from early morning to mid-afternoon. Keep reading to learn a bit about each place! Best Kid-Friendly Restaurants in Philadelphia.

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Dine-in Front of House Brewery Online Ordering 78

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business.

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Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

APRIL 11, 2023

As restaurants work overtime to deal with soaring costs, ongoing labor shortages and growing economic uncertainty, many are pushing the limits of what used to be their competitive space to extend their brand and get in front of new potential customers. The following trends show how brands are taking advantage of this growing movement.

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Modern Restaurant Management

FEBRUARY 21, 2022

We are witnessing the evolution of fine dining. Nowadays, vegan food is becoming normal in restaurants and fast food joints. A rise in number of vegan restaurants is witnessed as younger population especially women are preferring vegan diet over traditional fine dining options. Bn at an impressive 22 percent CAGR in 2022.

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Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. As seen first with many fast casual chains, we expect more differentiated benefits packages to continue to emerge as a way for restaurants to fill much needed open positions.

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7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

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Sling

JANUARY 4, 2023

The term stuck, and restaurants that served simple food quickly became known as bistros. A modern bistro may serve any type of food, but they most commonly offer either locally inspired dishes or traditional French cuisine. Today, most bistro owners don’t define their restaurant as “fine dining” per se. The modern bistro.

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EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

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Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. The data also points to a broken customer arrival experience. For restaurant brands, the digital pivot is imperative to getting the customer experience right.”

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Modern Restaurant Management

OCTOBER 12, 2022

Offering discounts to incentivize customers to enroll and engage with loyalty programs has been a common practice in the restaurant industry for years. With the continued uncertainty of the current macroeconomic climate, brands must find ways to reduce marketing spend while driving more value from their customer base.

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Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Read the first part, here. Looking ahead, we’re focused on strategic, measured expansion and growing profitability.

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Modern Restaurant Management

DECEMBER 16, 2021

Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience.

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2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

OCTOBER 31, 2022

This section gives a high-level overview of the business you're looking to start: tell investors what your restaurant is all about, who your team is, and how you're going to serve the market. Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.)

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Point of Sale Back of House Document Download 397

Bingage

JANUARY 14, 2020

Trending Blog: Zomato to Buy Ubereats India (Current Report) Well, everyone defines restaurants as an establishment where food is prepared and served to customers in exchange for money. Fine Dining Restaurants. Fast Food Restaurants. They are traditionally what consumers call fast food. Fast Casual Restaurants.

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Fast Casual Fine Dining Food Truck Casual 72

Modern Restaurant Management

DECEMBER 4, 2019

People love to eat out and return when the experience is special. What’s on our collective horizon for the future of dining? Customer-led Ordering and Payment. Complete Customer Journey Mapping. Some things never change. So, where are we headed? Here’s a look at the top predictions for the coming decade.

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Restaurant Technology Guys

DECEMBER 25, 2022

French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. After two decades of serving the local Berkley, CA community, Grégoire has launched franchising opportunities in the Greater Bay Area. The post 164.

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7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

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Management Management Document Hiring 370

Modern Restaurant Management

APRIL 4, 2024

That’s much more money than I ever had to spend on marketing but a drop in the bucket compared to what other fast casual brands spend for much less impactful results. People become evangelical when they have a transformative experience. What was your thought process behind the provocative title?

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Sustainability Book Waste Food Supply 196

7 Shifts

DECEMBER 17, 2020

The coffee shop where the baristas seem happy to serve you. The ideal customer for your business is the one who comes back time and time again. When it comes to getting people in the door, it’s always easier to get someone back then to find brand-new customers. The most important thing is a solid customer retention strategy.

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Modern Restaurant Management

JULY 27, 2022

These regulations vary by state and restaurant owners should be sure they are aware of their state’s policy before adding service fees to customer tickets.” "Like so many industries, full-service and fast-casual restaurants are feeling the impact that inflation is having on their business and guest count. . "Like

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Modern Restaurant Management

DECEMBER 28, 2020

I think that guests will be choosy with where they go out in the future, and concepts that provide an authentic and safe experience will definitely have the edge. The younger generations don’t just want great food, they expect memorable experiences. Here are their responses. To read part one, click here. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. Connected devices make shopping an everyday part of the everyday consumer experience. Voice makes it the ultimate hands-free experience.”

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Marketing Fast Casual Entertainment Article 168

Modern Restaurant Management

JULY 30, 2021

MRM Franchise Feed features news about the restaurant franchise (MUFSO) landscape. KFC Foundation Launches MyChange. “We consistently see the difference it makes to have $500 in savings, and the KFC Foundation is helping frontline workers build that emergency fund in just a few months.”

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Apicbase

MARCH 28, 2024

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. A restaurant’s back of house includes any area of operations the customer doesn’t usually see. Fast and friendly service. What Is Back of House in a Restaurant? Cost control.

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Back of House FOH BOH Front of House 52

Modern Restaurant Management

MAY 12, 2023

He made sure to recognize customers and address them by name and remember their orders. This attention to detail has been rewarded with a 75-percent customer return rate at the fine fast-casual brand. Jacquet now want his franchisees to learn from his example and keep conne[link] to their customers and community.

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