Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. “The post-COVID dining experience will no doubt be different. “The post-COVID dining experience will no doubt be different.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

JANUARY 22, 2021

.” Using modular construction for restaurant development saves 10-15 percent overall, and allows for consistency and efficiency with the building process taking approximately five weeks to complete. 2021 will be big for us as we branch out of California and make our entrance into the Midwest and East Coast.”

Franchise 203

Franchise Franchising 2020 2021 203

Goliath Consulting

DECEMBER 12, 2020

AI tech now enables cameras to perform designated tasks, recognize faces, and alert managers when issues arise in operations (2). Cameras will also allow restaurants to serve customers in a touchless environment. Self-order kiosks using smart cameras is sure to become more prevalent as customers prefer a contactless order service.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Foodable

MAY 18, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. Although food safety has been embedded in the foundation of the foodservice industry, safety assurance remains the number one concern for patrons as they begin dining out post pandemic.

Dine-in 52

Dine-in Guest Recovery Food Safety Online Ordering 52

The Restaurant Group

JULY 7, 2020

There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? Will servers come back to the same role they left?

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

Foodable

JULY 16, 2020

Check out the Restaurant Recovery Resource to keep up to date for the latest innovations and ideas to help your business recover from the crisis. In this episode of The Barron Report, host Paul Barron sits down with frequent Foodable guest Andrew Horowitz, the president and founder of Horowitz & Company.

Guest Recovery 52

Guest Recovery Online Ordering Delivery Customer Service 52

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. A detailed look at Salata’s restaurant design and layout. ” Perfectly Designed Pizza Hut. Financial requirements. A step-by-step overview of the franchising process. A rebrand (June).

Franchise 110

Franchise Franchising Loyalty Program Book 110

The Restaurant Times

OCTOBER 29, 2020

Despite the initiatives launched by the UK government such as Eat Out to Help Out, several restaurants have either been shut down or are on the verge of closure. . These safety measures are also essential to retain customer trust. You have to reassure the guests so that they feel comfortable to dine at the restaurant.’

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Culinary Cues

JUNE 1, 2020

Are they listening to people with the background to know, with insight that is based on experience, or with the talent to find solutions? WHAT WE LEARN: – Effective leaders convert listening to learning and invest the time to build a level of understanding that factors in proximity and relies on experience and facts.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JUNE 24, 2020

Wally Sadat, CMO of The Kebab Shop, a chain of restaurants in California and Texas, has been using On-Demand Delivery for Square Online Store during our beta test and said it helped him manage costs and retain customers during recent months. Sellers can pass this fee entirely to the buyer or offer custom delivery promotions.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. Takeout For Good.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Only about seven percent of respondents said they anticipate rarely or never eating out.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

JUNE 17, 2021

. "We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers." New Design for Freddy's.

Franchise 172

Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. “We know that seismic changes continue to take place within the food and media industries.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. “We put the safety of our employees first.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

OCTOBER 29, 2020

The restaurant industry is in the midst of the e-commerce phase, where restaurants must get creative by embracing technology and new sources of revenue generation to reach customers outside of their four walls.” “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

FEBRUARY 28, 2020

San Diego Entrepreneur and Mission Beach area residentn Brad Hunter is disrupting the luxury hospitality industry with an entirely uncharted concept: AQUAlounge , an floating nautical experience slated to debut in San Diego, California in fall of 2020. “I found inspiration on my travels. . “I found inspiration on my travels.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

MAY 19, 2020

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Anticipation.

Guest Recovery 189

Guest Recovery Kitchen Safety Food Safety Email Marketing 189

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen. Ecolab chairman and CEO.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

APRIL 7, 2020

“ “Many of us quickly shut down our businesses and paid our employees’ health benefits out of pocket because it was the socially responsible thing to do. Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

Catering 100

Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. While they did see a drop in sales, they did not ever experience a 100 percent revenue loss.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. According to the data, more than one in three Americans (38 percent) said they are looking forward to dining out again over the next three months. Diner Dynamics.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

MARCH 19, 2021

In this example, the restaurant fulfills an estimated 1,500 combined delivery and take-out orders at an average cost of $144 per order over a six-month period. Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. discount code, complimentary drink or appetizer). – 41 percent.

2021 136

2021 Point of Sale Fast Casual Delivery 136

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Goliath Consulting

DECEMBER 6, 2020

Off-premise dining, such as take-out, curbside and delivery, have grown significantly this year as quarantines, restrictions and mandated shutdowns forced restaurant owners to look for alternative ways to cover the loss of in-dining sales. Now that 2021 is only weeks away, we are making predictions on what the new year will bring.

2021 114

2021 Mobile Ordering Food Guest Recovery 114

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our Step Up to The Table.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JULY 7, 2020

We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country." We encourage Congress and the Administration to consider bipartisan options to support the industry’s recovery.”

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 31, 2020

It has been surging in popularity first in Los Angeles (by way of Tijuana) and then San Francisco, and now it is beginning to take hold on the East Coast. While it may have been out-of-fashion for a while, we believe Chinese-American food is about to make a comeback. Dead Rabbit?’s Sobre Mesa? Regional Indian? Afro-Carribean?

2021 203

2021 Hotels Airlines Guest Recovery 203

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Restaurant trends.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95 in Plano, Texas. .

Back of House 131

Back of House Hotels Leadership Design 131