The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon. They bounce around.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Indoor Media

NOVEMBER 8, 2021

Businesses can learn how to create free QR codes for their QR code marketing campaigns and what they need to create them. You can then download the generated QR code as an image file to use for your marketing. They are useful in one-time, special marketing campaigns. Mailers can also feature QR codes for coupons.

Email Marketing 78

Email Marketing Coupons Healthcare Loyalty Program 78

Goliath Consulting

MAY 31, 2023

This location-based marketing technique uses GPS or RFID technology to create a virtual boundary around a specific area, such as your restaurant’s location. Geo-fencing is a technology that allows you to set up a virtual boundary around a physical location, such as your restaurant. What is Geo-fencing?

Point of Sale 78

Point of Sale Email Marketing Customer Experience Advertising 78

Focus POS

AUGUST 19, 2020

Keep in touch with loyalty customers through text and email-based messaging, alerting them about menu updates or hours of operation changes. Focus Loyalty allows restaurant regulars to receive valuable rewards based on a variety of plans while empowering restaurants to generate powerful marketing lists. About Focus POS.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Modern Restaurant Management

DECEMBER 1, 2020

consumers increasingly adopt digital technology , they have also become more selective about the personal data they are willing to share. While customer loyalty apps offer the benefit of being touch-free, they often require extensive personal information such as names, email addresses and birth dates. McKinsey & Co.

Loyalty Program 204

Loyalty Program Customer Experience Point of Sale Employee Relations 204

Bingage

JANUARY 29, 2021

Sharing some useful tips to increase your restaurant sales in 2021 – Latest Read: Digital Marketing Tactics for Online Delivery Restaurants. Increase sales through automated SMS marketing. SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. How does it work?

2021 98

2021 Email Marketing Demo Loyalty Program 98

Cheetah

JANUARY 13, 2022

From their humble, though ingenious, beginnings as copper tokens and stamps, through the era of credit card clubs, to today’s mobile apps, loyalty programs have become indispensable marketing tools. 3 rd party delivery apps, ghost kitchens and privately owned franchises are all fighting for the same market share.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

Modern Restaurant Management

DECEMBER 2, 2019

This attitude has shifted, however, particularly with the advent of smartphone technology. Gift cards practically eliminate the need for packaging and can be sent via email when purchased digitally, which is no doubt a handy feature for the last-minute shopper. Include Gift Card Messaging in Marketing Efforts.

Point of Sale 175

Point of Sale Loyalty Program Email Marketing Mobile Ordering 175

Deliverect

JANUARY 21, 2020

With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. 1 Use technology, because they do. They grew up around technology, and they expect any kind of business to adopt technologies to make things easier, faster and more convenient.

Social Media 103

Social Media Online Ordering Email Marketing Workshop 103

Restaurant Business

DECEMBER 2, 2022

Post-dining experiences can include such things as receiving a thank you email for visiting, being sent a text message with a coupon for the next visit and so on. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 98

Customer Experience Loyalty Program Email Marketing Customer Service 98

7 Shifts

FEBRUARY 26, 2021

But new technology and the meteoric rise of third-party delivery raises questions about its viability as the right model for everyone. With those logistics handled, “you can really just focus on the marketing and branding, connect with your guests, and running the kitchen," says Landers. This isn’t a particularly new concept, either.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Bingage

MAY 24, 2022

Choose Personalised marketing (Instead of Bulk SMS). SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. How does it work?

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for Restaurant? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing, the business can’t receive its greatest rewards. Let’s start – 1.

Delivery 98

Delivery Social Media Marketing Online Ordering 98

Bingage

JULY 18, 2020

Digital marketing is not a new term now, but with the consistent appearance of new patterns and innovations, it is developing continually. Everybody knows about its significance, yet without fusing the latest trends & strategies in digital marketing business can’t receive its greatest rewards. Let’s start – .

Delivery 98

Delivery Marketing Social Media SEO 98

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Include gift cards, coupons or a thank-you item into each package you deliver. Explore new technology and services that are available in your area. For the free form visit here.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, and retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Confuse how Marketing automation Works for restaurants? How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Lavu

APRIL 22, 2020

Their cutting-edge technology and food ordering software will have you soaring above competing restaurants. Marketing and Promotional Features: Get the word out 24/7 about your restaurant with marketing and promotion features such as automated email, promo broadcasts, and MenuDrive’s state-of-the-art coupon builder.

Delivery 91

Delivery Online Ordering Mobile Ordering Loyalty Program 91

Touch Bistro

MAY 26, 2021

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. Marketing and Promotions. Download Now.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Diners are looking for reassurance on cleaning procedures and technology to reduce contact with servers. Can't touch this.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Buzztime Business

MAY 1, 2023

Hand out $2-$5 coupons to all attendees to reward them for participating in bar trivia – and to bring them back in again. Factor in the costs for a host (if you hire one), questions for trivia in bars, and of course marketing the event. Send out emails and instruct your staff to invite patrons to your bar trivia event.

Bar 78

Bar Events Email Marketing Social Media 78

Buzztime Business

MAY 1, 2023

Hand out $2-$5 coupons to all attendees to reward them for participating in bar trivia – and to bring them back in again. Factor in the costs for a host (if you hire one), questions for trivia in bars, and of course marketing the event. Send out emails and instruct your staff to invite patrons to your bar trivia event.

Bar 78

Bar Events Email Marketing Social Media 78

Buzztime Business

MAY 1, 2023

Hand out $2-$5 coupons to all attendees to reward them for participating in bar trivia – and to bring them back in again. Factor in the costs for a host (if you hire one), questions for trivia in bars, and of course marketing the event. Send out emails and instruct your staff to invite patrons to your bar trivia event.

Bar 78

Bar Events Email Marketing Social Media 78

The Restaurant Times

AUGUST 29, 2020

Based on your business format, you can choose any feedback collection technique ranging from face-to-face feedback collection to using technology. Upload a questionnaire on websites such as Surveymonkey.com and send emails to the customers requesting them to fill the survey. Online Customer Surveys .

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

Modern Restaurant Management

OCTOBER 4, 2021

The only sustainable way to address the pain points is to rebalance digital and staffing resources by utilizing mobile strategies to alleviate stress in customer facing interactions while complementing those processes that are labor intensive,” said Judy Chan, Bluedot’s Chief Marketing Officer. Regional & Market Performance.

2021 168

2021 Fast Casual Mobile Ordering Social Media 168

Notch

MARCH 5, 2019

But this easy-to-implement restaurant tool can still play an important role, not just in marketing your restaurant but in collecting important data that can help you better serve your guests. Marketing and promotional opportunities Restaurant comment cards are one of the many ways your restaurant can market and promote itself (see #29).

Email Marketing 69

Email Marketing Customer Experience Training Customer Service 69

Notch

MARCH 5, 2019

But this easy-to-implement restaurant tool can still play an important role, not just in marketing your restaurant but in collecting important data that can help you better serve your guests. Marketing and promotional opportunities Restaurant comment cards are one of the many ways your restaurant can market and promote itself (see #29).

Email Marketing 52

Email Marketing Customer Experience Training Customer Service 52

Web Diner

JANUARY 18, 2019

You may not think you have the time to create and market effective promotions or customer incentives. However, promoting your restaurant through special offers, discounts, and other incentive-based rewards is crucial to your marketing strategy. Ask For Feedback.

Social Media 43

Social Media Front of House Email Marketing Coupons 43

7 Shifts

DECEMBER 11, 2019

Clever marketing and strong branding from a restaurant’s corporate offices can boost sales for franchised restaurants. Example: Quizno’s In 2009, Quizno’s decided to go head-to-head with Subway’s “Five Dollar Footlong” special, offering coupons to patrons for a free sandwich. However, with the highs usually come the lows.

Franchise 436

Franchise Franchising Email Marketing Communication 436

Bingage

FEBRUARY 9, 2023

Growing up with your latest technology trends can give your restaurant a competitive edge and ensure that you serve your customers the best possible experience. In this competitive world, Restaurant Marketing requires every single person’s guest data, marketing automation, and many more that we will discuss in this blog.

Customer Experience 98

Customer Experience 2023 Loyalty Program Email Marketing 98

Buzztime Business

DECEMBER 26, 2023

Resolution #3 – Improve Your Marketing ROI Marketing takes time and money. Save on both by making “marketing automation” one of your 2024 bar and restaurant goals. Or, set a “trigger” to email a coupon on the guest’s birthday. Or, set a “trigger” to email a coupon on the guest’s birthday.

2024 97

2024 Bar Email Marketing Loyalty Program 97

BNG Point of Sale

OCTOBER 15, 2021

mPOS technology provides several advantages to store owners, managers, sales employees and customers. The mPOS market has expanded rapidly, enhancing the sales process and customer experience through convenient customer transactions, particularly in brick-and-mortar stores. mPOS systems begin to shine after the initial learning curve.

Retail 98

Retail POS Point of Sale Cash Management 98

Modern Restaurant Management

MAY 27, 2020

Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Appropriate spatial distancing practices through visual cues, physical alterations and adaptive technology.

Food Safety 173

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 173

Restaurant365

JANUARY 27, 2022

Diners have embraced this new technology. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. Include it in your social posts announcing the menu, as well as your paid social media marketing.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. Customers can also sign up on the website to receive email updates as new information is posted on the site. Bryte Payment Solutions, Inc.

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

SpotOn

MARCH 4, 2024

Legacy POS system A legacy POS system refers to those older POS technologies that aren't as functional as a contemporary POS system with cloud-based software. A cloud-based POS system is the most popular type of tech in the POS market. A legacy POS system requires on-site servers to access different sales data.

Small Business 52

Small Business POS Cash Management Point of Sale 52

Indoor Media

SEPTEMBER 26, 2017

Restaurant POS technology and apps make it easier than ever to create programs that will set you up for success. Create an email list that customers can join to get freebies, coupons, or early access to new menu items. Never Overlook the Power of Restaurant Coupon Marketing. Jump on the Social Media Bandwagon.

Fast Casual 78

Fast Casual Advertising Casual Social Media 78