Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Mixed take-out bag.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

NOVEMBER 15, 2023

For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week. However, households with children were more likely to frequent restaurants – three to four times a week – and more than half plan to spend between $150 and $500 each week on dining out.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

Modern Restaurant Management

DECEMBER 14, 2021

Managers lack the tools to properly schedule employees and plan for shifting consumer demands, and as a result, businesses are paying for redundant overworked labor, or having to manage with inadequate labor due to hiring challenges. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 474

2022 Food Supply Mobile Ordering Customer Experience 474

Modern Restaurant Management

APRIL 2, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. Live in the U.S., an overseas U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Social Hospitality: Restaurants

MAY 18, 2020

Offer time-sensitive deals and coupons. They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks. In a world driven by social media and online search, sales tactics are essential to generate revenue.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

7 Shifts

AUGUST 15, 2022

We've also included a roundup of interview best practices you should be aware of before showing up to speak to the hiring manager. For instance, were you responsible for restaurant employee scheduling or managing a log book ? A hiring manager wants to know how you handle a very real, stressful part of the job. Table of Contents.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

Modern Restaurant Management

SEPTEMBER 15, 2020

SALIDO leverages design, data, and workflow management to optimize both front- and back-end operations. The Hospitality Recovery Coalition includes DISCUS, the American Distilled Spirits Alliance (ADSA), the Council of State Restaurant Associations (CSRA), the National Restaurant Association and TIPs.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 28, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on the impact of California's minimum wage, customer satisfaction, AI use in restaurants, popular cocktails and bathroom readiness. Early Impact of California's Minimum Wage A new edition of The Anchor from Placer.ai, written by R.J.

2024 294

2024 Mobile Ordering White Paper Food Order 294

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. As a restaurant owner or manager, you want to drive new customers into your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

The Rail

AUGUST 28, 2024

Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations. Publications on the establishment's website, social networks, emails, and SMS notifications should contain detailed information about the date of the move, the new address, and any changes in the operation of the establishment.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

7 Shifts

JUNE 16, 2024

Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. For instance, millennials dine out an average of 241 times yearly.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

DECEMBER 27, 2019

The winners were generated again from winners in the five major gourmet cities, by a combination of voting from consumers on the official website (70%) and elections from the members of the American Food Association and the 3rd GCA Committee (30 percent). Please refer to the full list below or the GCA’s official website.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Lavu

APRIL 15, 2020

With dine-in options no longer an option for your restaurant guests, it’s time to start increasing your gift card sales to stay afloat. They assist organizations with distinguishing their recurrent clients and urge them to purchase more by giving them coupons, gift vouchers, and different motivating forces.

Dine-in 113

Dine-in Loyalty Program Point of Sale Mobile Ordering 113

Restaurant365

MARCH 3, 2022

The percentage breakdown of sales from travelers in a typical year pre-COVID-19 was as follows: Family dining – 31%. Casual dining – 32%. Fine dining – 41%. So, whether you are a specialty kiosk, fast-casual, or fine dining, there is additional money to be made by catering to tourists. Quickservice – 23%.

Travel 146

Travel Social Media Fast Casual Fine Dining 146

Lavu

MAY 30, 2025

This shift is helping restaurants reduce wait times, increase table turnover, and create a more seamless dining experience. Rather than rely on a server, customers are empowered to move through their dining experience on their own terms. Customers can place their orders faster, cutting down on overall dining time.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

Rocket Fuel

NOVEMBER 19, 2024

Back-of-House (BOH) Systems: BOH platforms offer streamlined inventory management, staff coordination and kitchen operations tracking. Payroll Portals: Payroll platforms track employee hours, manage schedules and process payments seamlessly. Was a new manager on duty? The key to unlocking the next echelon of success?

Operations 52

Operations BOH Franchising Franchise 52

Social Hospitality: Restaurants

MAY 18, 2020

Offer time-sensitive deals and coupons. They have beautiful websites , blogs , and a well-planned social media presence. Marketing is a full-time job, which may clash with your business management tasks. In a world driven by social media and online search, sales tactics are essential to generate revenue.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. How Coronavirus Affected Dining Behavior. COVID-19 Foot Traffic at QSRs. Some Placer.ai percent and 2.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program Email Marketing Seasonal Menu 195

Restaurant365

JANUARY 27, 2022

In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. QR codes make it easy for smartphone users to visit a website, for example, without manually entering letters and numbers into their phones. Turn Tables Faster.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Restaurant Engine

MAY 14, 2025

Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. For example, once they spend $200, they get a coupon for 20% off an appetizer. This approach taps into status-driven motivation and is ideal for higher-end or fine-dining establishments. How can you stand out?

Loyalty Program 52

Loyalty Program Website Management Point of Sale Customer Experience 52

The Restaurant Times

JULY 13, 2020

With this data in hand, they can better manage the restaurant inventory, avoid food wastage, and decide which menu items to promote. For example, on a customer’s birthday or anniversary, restaurants can send out gift coupons, promote customized offers, or offer a comp meal to alleviate the guest experience. .

Loyalty Program 90

Loyalty Program Email Marketing Online Ordering Social Media 90

Indoor Media

FEBRUARY 3, 2021

Today, customers are dining out in an entirely different way. Today, research shows that roughly 93% of customers view a restaurant’s menu before dining with them. Keep in mind that if you upload your menu to your website as a PDF, Google won’t be able to “crawl” it. Online Menus. Emphasize Your Specials Online.

Menu 78

Menu Marketing Coupons Advertising 78

Indoor Media

AUGUST 2, 2017

Gone are the days where dining at restaurants and ordering takeout were considered luxuries. Manage Your Restaurant’s Online Reputation. These services will notify you when a review is posted on a third party website. Increase the Rate of Return Customers. Today, it’s the norm–and the numbers prove it. Make jokes.

Coupons 78

Coupons Social Media Advertising Customer Service 78

The Restaurant Times

AUGUST 17, 2021

They can be accessed via QR codes, websites, or mobile apps directly by the customers without any assistance from the restaurant staff. In the new normal, where everyone is sceptical about dining out due to a high number of touchpoints, digital menus seem to be one of the plausible solutions. to their dishes. Make Instant Updates.

POS 97

POS Mobile Ordering Seasonal Menu Online Ordering 97

Bingage

JANUARY 29, 2021

By sending “Hey We are missing you” SMS that is set to send when your customer hasn’t dined at your restaurant for a while. SMS following the dining experience that invites them to rate the meal they enjoyed for a discount or coupon they can apply to their next meal. Now We have successfully entered into 2021.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Gourmet Marketing

SEPTEMBER 23, 2021

No matter where your restaurant is located, there are likely dozens of competitors nearby that are all fighting for the same audience. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. So to get you started, here are 30 suggestions to help your restaurant get noticed. In-restaurant ideas.

Marketing 77

Marketing 2021 Social Media Website Management 77

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Lavu

FEBRUARY 21, 2020

These are web-based programs that help businesses in managing their loyalty programs. They help businesses identify their repeat customers and encourage them to buy more by giving them coupons, gift cards, and other incentives. This makes retaining customers among the most important priorities for restaurant owners and managers.

Loyalty Program 78

Loyalty Program Point of Sale Website Management Customer Experience 78

Xtra Chef

MARCH 25, 2020

Restaurants that typically rely heavily on dine-in traffic may find they aren’t fully equipped with everything one needs for a to-go business. Fine dining establishments may be able to adapt to a tweaked concept quickly with some creativity. There’s no question that life as we know it has been upended in all corners of the world.

Front of House 93

Front of House Online Ordering Social Media Customer Service 93

Gourmet Marketing

SEPTEMBER 10, 2021

That’s why it’s critical to understand at least the basics of restaurant website design so that you can keep your restaurant website up-to-date and stay competitive. It’s also vital to understand the basics so that you can design a website that’s right for your restaurant. Design Inspiration.

Design 98

Design 2021 SEO Mobile Ordering 98

Indoor Media

FEBRUARY 7, 2021

Whether that means hiring your niece part-time to keep up with your website, or creating a contract with a social media manager, many business owners have found that it is too much work to run their social media accounts while also tending to the day-to-day operations of their restaurant.

Marketing 78

Marketing Social Media Advertising Coupons 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. Build a Website and Optimize it. By building an active and updated restaurant website , you can reach new customers who are searching for a delicious place to eat.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Cheetah

OCTOBER 29, 2019

We’ll take you through each of these, from taking charge of online reviews, to making the most of different social media platforms, to creating and managing a website. Encourage your customers to leave a review on by offering them incentives like a voucher or coupon for their next visit. Give Your Website a Facelift.

Social Media 60

Social Media Website Management Customer Experience Coupons 60

Sling

JULY 4, 2021

Then, like the video you shot, display them on all your social media channels, on your website, and in your blog posts. Not sure how to get your website on page one? 9) Get Your Restaurant Online With A Custom Website. If you don’t already have a restaurant website, that should be your priority. Trust us, it’s not.

Marketing 78

Marketing Social Media Loyalty Program Food Truck 78

Clover - Restaurants

MAY 21, 2024

Track Google Reviews and Yelp scores Out-of-towners often rely on websites such as Yelp, TripAdvisor, and Google to point them toward good food. Spruce up your website and social media pages Your digital presence is like a second storefront. Keep tabs on your restaurant’s feedback, and check out our advice to earn great Yelp reviews.

Travel 52

Travel Tourism Social Media Website Management 52