Modern Restaurant Management

APRIL 15, 2024

Restaurant managers balance several responsibilities while taking care of staff and guest needs. One of the most important parts of being a successful restaurant manager is having the ability to hear their customers’ concerns. Fortunately, managers can apply multiple strategies to increase their response rates.

Management 172

Management Management Loyalty Program Social Media 172

7 Shifts

AUGUST 5, 2020

Even as many restaurants around North America reopen for on-premise dining, many customers will continue to opt for off-premise dining options. Keep reading to get answers to questions like: How do you manage staff to boost off-site dining revenue? Are there any tips for food delivery and takeout inventory management?

Delivery 341

Delivery Food Email Marketing Front of House 341

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. Smart Menus and Personalized Dining Experiences Leading the charge are platforms like Popmenu, revolutionizing how diners interact with menus.

2024 147

2024 Technology Kitchen Safety Website Management 147

Cheetah

JULY 20, 2021

From the delivery-app boom to contactless digital menus, technology is changing every aspect of the dining experience. With indoor dining coming back, how can restaurants translate the delivery digital menu success to the dine-in experience? How QR Menus Are Enhancing the Dine-In Experience. Here’s what you need to know.

Dine-in 78

Dine-in Seasonal Menu Online Ordering Customer Experience 78

The Restaurant Times

APRIL 27, 2022

Steps To Open A Casual Dining Restaurant In The USA. A casual dining restaurant serves moderately-priced food in a comfortable and laid-back setting. In a typical casual dining restaurant, guests are waited on by servers and bartenders. To open a casual dining restaurant, you need to plan and decide the basics.

Casual 52

Casual Dine-in License Certification 52

7 Shifts

OCTOBER 23, 2020

Did you know that three in four customers will visit a restaurant's website before dining at that restaurant? Here's the good news: restaurant website builders are making it easier than ever to create an online presence for your business. Restaurant website builders make your website easy to update and maintain.

Website Management 370

Website Management Online Ordering SEO Hiring 370

Goliath Consulting

MARCH 31, 2024

Behind the scenes, restaurant management works diligently to ensure every aspect of their establishment contributes to a pleasant dining experience. One of the primary considerations in restaurant temperature management is creating a comfortable environment for diners.

Food Safety 88

Food Safety Equipment Website Management Café 88

7 Shifts

JULY 30, 2021

From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy. Many of these diners even use these social platforms to pick and choose their next dining experience. Create an awesome website.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

JANUARY 11, 2021

With indoor dining closed as per Governor Cuomo until further notice, outdoor dining has become a staple of dining out in New York City. But the winter brings a new challenge (and guidelines) for making sure guests are safe and warm while dining outside. "Winter is coming".said said every restaurateur in existence.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

APRIL 10, 2024

While factors such as convenience impact that decision, the experience of dining out is important. In 2024, restaurants should make the dining-out experience worth the price tag. They’re using that information for myriad purposes—from effectively managing inventory to launching new menu items. Coffee in 2023.

2024 178

2024 2023 Loyalty Program Point of Sale 178

Modern Restaurant Management

JANUARY 24, 2023

In the digital age, online reputation management is critical for business success. Many depend on social media reviews and posts about a particular restaurant before deciding whether they will dine there or not. ORM increases your website’s authority. Even a few bad reviews can impact a store’s revenues.

Social Media 189

Social Media SEO Website Management Audits 189

Modern Restaurant Management

JANUARY 22, 2024

This industry seeks to develop a value proposition that speaks to its consumers and convinces them to dine in their restaurants. How do you manage your restaurant in a modern and efficient way? Convenience: Simplified Dining Experiences Convenience is really what modern customers look for in a restaurant experience.

Loyalty Program 137

Loyalty Program Dietary Restrictions Mobile Ordering Social Media 137

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. This rise in digital interactions has made it critical for restaurants to have well-designed websites. This rise in digital interactions has made it critical for restaurants to have well-designed websites.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

ChowNow

FEBRUARY 14, 2024

More and more restaurants are launching their own websites, mobile apps, and online ordering channels. THE WEBSITE BUILDER FOR INDEPENDENT RESTAURANTS Now, ChowNow will launch premium restaurant websites built by our experts and optimized for ordering. It’s super user-friendly and so professional looking.

Website Management 78

Website Management SEO Mobile Ordering Online Ordering 78

Sante

JANUARY 26, 2020

Conceptualized by chef/owner Brian Nasajon and bar manager/owner Ben Potts, the restaurant is a 120-seat eatery with a playful, globally-inspired menu and vibrant after-hours bar where innovative food and drinks go hand in hand. Event date: February 2, 2020 (All day). Kush photo credit: Gita Shonek. Photo credit: Brett Hufziger.

Dine-in 147

Dine-in Hotels Bar Fine Dining 147

7 Shifts

JUNE 25, 2021

Many feel it's too soon to come back: According to a survey by Poached , 24% of surveyed restaurant workers said that uncertainty about restrictions on indoor dining was preventing them from coming back. 7shifts has added hiring software and tools to our best-in-class team management platform to help streamline your hiring process.

Hiring 370

Hiring Website Management Social Media Certification 370

Culinary Cues

MARCH 26, 2022

These are the restaurateurs who call me up and ask: “My dining room is full, why am I not making any money?”. [] NOT UNDERSTANDING HOW TO PLAN EFFECTIVE MENUS. Social media is very inexpensive, but someone needs to effectively manage it every day and every way. Spoiler alert – nothing could be further from the truth.

Cash Management 371

Cash Management Social Media Restaurant Law Communication 371

Modern Restaurant Management

DECEMBER 10, 2020

Some of these strategies include: Optimizing the Website. Optimizing restaurant websites is an important part of driving sales in any business climate but is critical in the pandemic environment. Optimized websites have a clean, uncluttered, navigable design and, most importantly, are Google-friendly. Keep them updated.

Marketing 222

Marketing Social Media SEO Website Management 222

7 Shifts

AUGUST 12, 2021

Is your website optimized, and does it provide a good user experience? Assume a customer discovers your website but cannot identify where you are located or how to contact you. If we consider Google, having such information on your website helps it appear in geo-targeted searches. How can you keep consumers coming back for more?

Marketing 397

Marketing Loyalty Program Email Marketing Social Media 397

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. And when customers are empowered to handle these tasks, dining room staff can take extra care to do what they do best—give guests memorable dining experiences. Embrace Digital Hospitality ??

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 20, 2023

Stemming from rising inflation, consumers are also uncertain on whether it’s less expensive to dine out or eat in. A Restaurant Pulse Check by Vericast found that nearly half of consumers plan to spend less on dining out in 2023. Restaurants can’t function well with a haphazardly combined disparate tool set.

Marketing 189

Marketing Loyalty Program Email Marketing Coupons 189

Modern Restaurant Management

JANUARY 31, 2024

To delve more into the results, Modern Restaurant Management (MRM) magazine reached out to Matt Zibell, VP Technology at TouchBistro. I think I was most surprised by the fact that 72 percent of FSR operators said they had a dedicated website – I thought this would be higher. What results did you find surprising and why?

2024 191

2024 Online Ordering Website Management 2023 191

Modern Restaurant Management

FEBRUARY 9, 2021

Valentine’s Day is often a busy time for restaurants, but many are now dealing with various challenges amid the pandemic, like no indoor dining or limited capacity as well as more customers opting for carry out. Give Your Website All of the Love. This means fast-loading and easy to navigate on a phone while on the go.

Marketing 219

Marketing Email Marketing Website Management Social Media 219

7 Shifts

AUGUST 20, 2020

They include: Labor management software Order management software Inventory management software Guest engagement software Contactless, mobile payment processors 5 Tools to Use to Increase Operational Efficiency in Restaurants Did you know that 48% of restaurants use three or more tech vendors?

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Restaurant Engine

MAY 11, 2020

Despite costly restrictions, some dining rooms have reopened in the following 21 states according to the New York Times : Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Indiana, Iowa, Kansas, Louisiana, Mississippi, Missouri, Montana, Nebraska, North Dakota, Oklahoma, South Carolina, Tennessee, Texas, Utah and West Virginia.

Dine-in 88

Dine-in Website Management Customer Service Food Safety 88

Modern Restaurant Management

FEBRUARY 8, 2024

A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Check a company’s website to see what work they specialize in. Call the company and ask management to explain how they work and how many restaurants they have cleaned over the years.

Specials 178

Specials Operations Hiring Front of House 178

Modern Restaurant Management

NOVEMBER 1, 2022

Restaurant guests in cost-saving mode are eating out less and more conscious of menu prices, according to Restaurants: Consumer Trends Fall 2022/Winter 2023 a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. “Unique offerings to help separate from the competition may be helpful.

Fine Dining 173

Fine Dining Seasonal Menu Social Media 2022 173

Modern Restaurant Management

MARCH 8, 2023

Generous, extra-mile service, complimentary extras, and personalization all create memorable experiences that make diners feel like the risk of dining out is worth it. The act of dining out is increasingly tied to people’s social media presence. Where Have All the Restaurant-Goers Gone? What Has Instagram Got to Do With It?

Social Media 169

Social Media Customer Experience Website Management Customer Service 169

7 Shifts

MAY 1, 2020

With dine-in officially off the menu, we’re sharing a few options for restaurants to consider to pivot their business model during COVID-19. It’s no surprise that restaurants have been hit hard during the COVID-19 health crisis. Offer meal kits ?? Alcohol delivery ?? You don’t have to be a brewery or bar to get into the delivery game either.

FOH 364

FOH Online Ordering Delivery Food Supply 364

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Table of Contents. Before the meal. During the meal. After the meal.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

OCTOBER 27, 2022

Here are some examples of how connectivity technologies are helping QSR brands, like Dunkin’, connect with customers and redefine the dining experience. Flexible ordering has become an expectation for restaurant customers – from fine dining to quick service. Easing Customer and Employee Friction.

Mobile Ordering 181

Mobile Ordering Online Ordering Front of House Fine Dining 181

7 Shifts

AUGUST 18, 2020

Traditional strategies for driving additional revenue in your restaurant such as new menus items, events, catering, or pop-ups have been displaced by changed consumer habits, regulatory guidelines, and dine-in restrictions. The restaurant industry has irreversibly changed due to the COVID-19 pandemic.

Social Media 195

Social Media Email Marketing Online Ordering Website Management 195

Modern Restaurant Management

NOVEMBER 15, 2023

For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week. However, households with children were more likely to frequent restaurants – three to four times a week – and more than half plan to spend between $150 and $500 each week on dining out.

Loyalty Program 106

Loyalty Program Mobile Ordering Website Management Online Ordering 106

Modern Restaurant Management

JANUARY 10, 2023

To order via “sweetlane,” customers place their order through the sweetgreen website or app, and choose “sweetlane” as their desired retrieval method under “Select a Pickup Location.” Dine-in and pickup inside the restaurant will also be available. Why put in a drive-thru and why now?

Website Management 166

Website Management Customer Experience Food Order Online Ordering 166

Modern Restaurant Management

DECEMBER 29, 2020

. “Pre-COVID-19 the business was mainly dine-in. Leveraging technology, Chayon managed to pivot the business model. I love giving my clients the option to order directly from my own website and being certain that I am always providing them with the best service I can.” ” He discovered other bonuses as well.

Technology 193

Technology Website Management Food Order Customer Service 193

Modern Restaurant Management

JUNE 29, 2020

While waiting for our table (which was on an outside patio setting fully following social distance rules), I noticed there was a distinct difference in how the two establishments were managing COVID-19. Restaurant owners and managers should be asking themselves: How do we use this challenge to enhance the customer experience?

Kitchen Safety 219

Kitchen Safety Website Management Customer Experience Mobile Ordering 219