Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 203

Marketing Loyalty Program Fast Casual Coupons 203

Modern Restaurant Management

SEPTEMBER 24, 2020

Off-premise dining was already on-trend in the restaurant industry well before COVID-19. Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to the re-configuration efforts. Delight Your Customers. Simplify Their Lives.

Coupons 238

Coupons Social Media 2025 Online Ordering 238

Modern Restaurant Management

JULY 6, 2022

Here are some specific ways that consumers are responding to the current inflationary environment: Cutting discretionary spending : Unsurprisingly, cutting non-essential expenditures like travel and dining out is one of the first steps consumers take during a period of inflation. Effect of Inflation on Consumer Demand.

Consumer Goods 197

Consumer Goods Coupons Loyalty Program Pricing 197

Indoor Media

NOVEMBER 5, 2017

You make your rounds in the dining room; interact with everyone from families to young couples; and find them eating and drinking, laughing, and smiling. Nothing is more debilitating and desolate than an empty dining room. Nothing is more satisfying for a restaurant owner than a bustling, busy Friday night.

Coupons 88

Coupons Seating Book Reservations 88

Modern Restaurant Management

MAY 24, 2022

According to the 2021 State of the Restaurant Industry Report released by the National Restaurant Association, some 40 percent of restaurant operators across six dining models (family dining, quick service, casual dining, fast casual, fine dining, and coffee and snack) mentioned that they added a contactless or mobile payment option.

Marketing 179

Marketing Loyalty Program Fast Casual Coupons 179

Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. Technomic’s recent Generational Consumer Trend Report notes that off-premise dining was already on the rise with more than two-thirds of meals being consumed at home even before the pandemic.

Social Media 207

Social Media Coupons Customer Service Customer Experience 207

Modern Restaurant Management

OCTOBER 12, 2022

Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L. Exclusivity can offer as much or more traction as a traditional coupon or discount, with far less impact to a brand’s P&L. Additionally, the Backdoor “Secret.”Menu

Loyalty Program 188

Loyalty Program Merchandise Mobile Ordering Fast Casual 188

Modern Restaurant Management

JUNE 29, 2021

Many consumers are ready to spend money and participate in the activities they missed the most during the pandemic, especially dining out with friends and family. As more people are vaccinated and eager to gather with family and friends again, restaurants have an opportunity to promote their menus for either dine-in or carry out.

Social Media 212

Social Media SEO Email Marketing Seasonal Menu 212

Modern Restaurant Management

NOVEMBER 15, 2023

For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week. However, households with children were more likely to frequent restaurants – three to four times a week – and more than half plan to spend between $150 and $500 each week on dining out.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Restaurant Engine

DECEMBER 14, 2022

For example, someone dines at your restaurant on a Friday night and has such a great meal and customer service that they tell their family members at brunch on Sunday. You win two ways here: you get their contact information to add to your email marketing strategy and encourage them to visit your restaurant with a coupon.

Social Media 116

Social Media Email Marketing Coupons Customer Service 116

Modern Restaurant Management

JUNE 24, 2020

Take the casual-dining chain, TGI Fridays, for example. With the right tech, it’s easy to promote loyalty programs, customized offers, and coupons through social media, email, and other marketing channels, such as text messaging. Promote Online Ordering Capabilities. But, now is the time to get set up with online ordering.

Online Ordering 231

Online Ordering Ordering Coupons Social Media 231

Modern Restaurant Management

JULY 16, 2020

This could be demonstrations from your chef, a tour of your new private dining room, candid shots of guests enjoying the patio and fire pit, or vibrant photos of that night’s seafood special. Every day, more than 3.5 billion people sign onto social media to check what’s going on in the world. It’s not enough to post.

Social Media 202

Social Media Coupons Download Entertainment 202

Modern Restaurant Management

NOVEMBER 19, 2020

Unfortunately, many restaurant owners do not give the same attention to online customers compared to dine-in customers. Promo Codes and Coupons – Offering unique promo codes to new and returning customers or for special events like birthdays and anniversaries can be a great opportunity to get customers excited about their next order.

Social Media 215

Social Media Online Ordering Coupons Advertising 215

7 Shifts

DECEMBER 8, 2020

Adapting to Take-Out With many dining rooms closed due to COVID-19 restrictions at the time of this writing, you can take this idea and adapt it to take-out menus. According to a study by Quantum Workplace , highly engaged 20 percent higher sales and are 21 percent more profitable. Engaged employees are also less likely to turnover.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

JANUARY 19, 2021

" Data is also driving the dining experience. “Data helps you create easy opportunities for the customer to come back, like programs that you can make a purchase this month and get a coupon for one next month. ." " Data is also driving the dining experience. " To listen, click here.

Coupons 122

Coupons Customer Experience Technology Dine-in 122

Modern Restaurant Management

APRIL 10, 2020

A recent survey found that 42 percent of customers will choose takeout from a restaurant if they receive offers based on their dining history and another 39 percent will choose to dine at the same restaurant. In creating this social media persona, Burger King, and other brands, establish a voice. How can restaurant brands get personal?

Customer Experience 173

Customer Experience Mobile Ordering Social Media Online Ordering 173

Indoor Media

DECEMBER 14, 2020

The warm weather meant a great boom for many restaurants and businesses, and outdoor dining helped a semblance of normalcy return to their sales. Then, you can use these pages to share new promotions and even release digital coupons. For many, it seemed like we rounded the curve of Covid this summer and made it into the clear.

Small Business 144

Small Business Social Media Coupons Advertising 144

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience.

Customer Experience 98

Customer Experience Loyalty Program Email Marketing Coupons 98

Modern Restaurant Management

JANUARY 6, 2022

As you review your technology solutions for 2022, ensure your POS systems can handle gift cards among your other payment methods to ensure a smooth, enjoyable purchase experience, whether your customer orders online, dines inside the restaurant, picks up at the door, or pays from their cars. Offer Your Restaurant Gift Cards Digitally.

2022 197

2022 Online Ordering Loyalty Program Customer Experience 197

Modern Restaurant Management

DECEMBER 1, 2021

From a consumer perspective, this means not only that food is more expensive across the board, but also that restaurant prices are rising at a higher rate than grocery-store prices, which might make going out to eat a less appealing option than dining at home. It’s an unsavory fact: food is getting more expensive.

Loyalty Program 212

Loyalty Program Pricing Menu Mobile Ordering 212

Modern Restaurant Management

DECEMBER 1, 2020

With new health and safety guidelines and constantly-evolving regulations, restaurant owners are faced with unique challenges to continue delivering a positive dining experience to customers. And while the pressures of the pandemic continue, customer loyalty can play a role in whether or not restaurants will sink or swim.

Loyalty Program 207

Loyalty Program Customer Experience Point of Sale Employee Relations 207

Modern Restaurant Management

SEPTEMBER 27, 2021

"While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." off-premise growth.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Social Hospitality

MAY 18, 2020

Offer time-sensitive deals and coupons. In a world driven by social media and online search, sales tactics are essential to generate revenue. According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. From 2009 to 2017, gross bookings in U.S.

Hospitality 309

Hospitality Marketing Social Media Hotels 309

Restaurant Engine

APRIL 12, 2023

To enhance customer engagement, give your customers a great experience when they dine with you. Do you know what happens to them after they dine with you for the first time? How do you get customers to order from your restaurant or dine in? Sending a coupon is a good idea with this email, too. Do you ask for feedback?

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Cheetah

OCTOBER 22, 2021

According to one study , 43% of all restaurant customers relate the overall dining experience to the restaurant value. Coupons – Add a Halloween Coupon to your takeout and delivery packages! Halloween Restaurant Decorations. Guests won’t notice the delay and it will create a memorable experience.

Merchandise 148

Merchandise Social Media Coupons Customer Experience 148

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. Loyalty programs have come a very long way since then, thanks in part to technology.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Modern Restaurant Management

NOVEMBER 3, 2022

If you send printed receipts with your products, you can include the code on the receipt and incentivize the review with a coupon code or discount on a next purchase. Third-party review platforms will allow you not only to collect reviews for Google My Business, but also on other platforms as well such as Yelp and Facebook.

Email Marketing 203

Email Marketing Customer Service Website Management Customer Experience 203

Modern Restaurant Management

FEBRUARY 5, 2024

Pizza Ordering Predictions HungerRush released the results of a national dining survey on 2024 pizza ordering predictions for The Big Game (February 11) and National Pizza Day (February 9). However, the best available coupon and fastest delivery time tied in second place. million times per month. million times per month.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JANUARY 12, 2022

While promotions and free benefits are a major draw for customers, loyalty programs go way beyond a 10-percent off coupon on your birthday. Loyalty programs grant organizations with the opportunity to not only retain their existing customers but turn those customers into brand fanatics. Expanding delivery methods.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Restaurant365

MARCH 25, 2020

As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Also display your takeout and delivery hours, especially if they’re different from your normal dine-in hours. Promote your delivery service through digital channels. Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Modern Restaurant Management

AUGUST 19, 2022

Unlike coupons or discount mailers, the proven offers are gift certificates to treat customers who are weary from unpacking boxes and painting rooms. Franchises make up a large portion of businesses in the U.S. At least 10 percent of all businesses are franchised, and foodservice leads the way. by the end of 2022. In 2021, more than 27.1

Franchise 197

Franchise Franchising Social Media Loyalty Program 197

Modern Restaurant Management

MAY 27, 2021

While we all know in-person dining will return in force (I personally can’t wait to get back to my favorite spots), the tectonic shifts we saw in the industry aren’t going to magically reverse themselves. I’m not alone in arguing COVID-19 has merely served as a great accelerator of changes that were already underway.

Mobile Ordering 215

Mobile Ordering Airlines Fast Casual Coupons 215

ChowNow

SEPTEMBER 16, 2020

In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Marketing your restaurant is critical for reaching new customers, promoting takeout and delivery sales, and now, in certain parts of the country, in welcoming patrons back for dine-in.

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

Indoor Media

APRIL 29, 2021

The number of dining occasions recorded in the same study shrunk by 20% over the last few years, so many have spent more time trying to crack the code of millennial spending habits. Love them or hate them, millennials are one of the largest markets in the country. With over 75 million people, millennials have some serious spending power.

Social Media 78

Social Media Advertising Coupons Customer Service 78

Black Box Intelligence

MAY 24, 2023

Leverage your guest feedback by incorporating questions in your post-dining surveys like “What are the top 3 places you go to when looking for a dining experience like ours.” Almost 50% of American consumers discover coupons or promos through emails from followed brands or through online searches.

Email Marketing 79

Email Marketing Social Media Customer Experience Coupons 79

Modern Restaurant Management

MAY 8, 2020

Faced with the stark reality of closed dining areas, people working from home, and home-cooked meals, COVID-19 will force a radical rethinking of Quick Service Restaurant (QSR) marketing. Overall, you have people who fear leaving their homes and won’t be quick to flock to crowded indoor dining spaces where they dine without masks on.

Marketing 177

Marketing Franchise Franchising Social Media 177

ChowNow

FEBRUARY 12, 2021

In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. In the age of COVID-19, when dine-in and foot traffic are limited, being online is vital to maintaining your engagement with customers and boosting your restaurant’s success.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148