7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 397

Design Social Media Mobile Ordering Online Ordering 397

Modern Restaurant Management

NOVEMBER 19, 2020

In fact, as digital platforms have become more prominent during the pandemic for ordering takeout and delivery, restaurants can use the time their customers spend on their smart phones to their advantage. The Customer Online Journey Needs to be at the Forefront. New Marketing Tactics Can Help Reach Target Customers.

Social Media 215

Social Media Online Ordering Coupons Advertising 215

Modern Restaurant Management

NOVEMBER 15, 2023

households eating out or ordering food more frequently, according to a TransUnion report that details consumer attitudes and behaviors when engaging with QSRs. For more than half of consumers (58 percent), that amounts to dining out or ordering once or twice per week and spending less than $150 per week.

Loyalty Program 110

Loyalty Program Mobile Ordering Website Management Online Ordering 110

Modern Restaurant Management

MAY 26, 2020

As states begin lifting stay-at-home orders, some regions have resumed in-person restaurant dining operations. Technomic’s recent Generational Consumer Trend Report notes that off-premise dining was already on the rise with more than two-thirds of meals being consumed at home even before the pandemic.

Social Media 207

Social Media Coupons Customer Service Customer Experience 207

Modern Restaurant Management

APRIL 10, 2020

For as trendy as buzzworthy social media in QSR has become, there is another under-the-radar resource that can be utilized to create the same degree of connection, drive the same kind of loyalty, and deliver bottom line impact – digital ordering platforms. They speak to their core audience of current and future customers.

Customer Experience 173

Customer Experience Mobile Ordering Social Media Online Ordering 173

ChowNow

SEPTEMBER 16, 2020

In March 2020, searches for “restaurant takeout” on Google increased 285 percent , as diners reacted to the closure of dining rooms across the country. Restaurant owners need to be proactive in generating awareness, appealing to consumer demands, and driving sales in order to remain profitable. Create a digital menu. An added bonus?

Social Media 148

Social Media Online Ordering Mobile Ordering Download 148

ChowNow

FEBRUARY 12, 2021

Now more than ever, it’s important for local restaurants to establish an online presence. In fact, 80 percent of consumers rely on digital tools like an easy-to-use website and online ordering system , as motivating factors in deciding where they’ll dine. Engage with customers using Business Posts.

Email Marketing 148

Email Marketing Online Ordering Social Media Customer Service 148

Modern Restaurant Management

JANUARY 12, 2022

While promotions and free benefits are a major draw for customers, loyalty programs go way beyond a 10-percent off coupon on your birthday. Scaling digital experiences to accommodate increased online engagement. To stay top of mind for customers, you need to be exactly where they are – online. Expanding delivery methods.

Loyalty Program 217

Loyalty Program Customer Experience Social Media Online Ordering 217

Modern Restaurant Management

SEPTEMBER 27, 2021

"While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." "While most consumers do not expect the pandemic to end in 2021, they are already considering their future lifestyles, including dining behavior." off-premise growth.

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

Restaurant365

MARCH 25, 2020

As many restaurant operators transition from dine-in service to delivery and takeout service only, there are many operational decisions to make. Also display your takeout and delivery hours, especially if they’re different from your normal dine-in hours. ” Require that takeout be ordered and paid online.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . In order to avoid as much face-to-face interaction between employees, it’s good to designate specific areas for delivery prep and packaging.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. . Fast food far outpaced fast casual and casual dining restaurants by more than 2X in the past month. Order accuracy and speed top list of what consumers want.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town. We live in a world where diners are inundated with choices. There are more options for eating out than ever before. Download now.

Seating 221

Seating Email Marketing Marketing SEO 221

Deliverect

JANUARY 21, 2020

With 49% of American millennials spending more on dining that they save for the future*, any food business would be wise to market to this group of customers. More importantly, make sure your millennial customer can book a table and order food online. In 2019, millennials made up around 31% of the global population.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

Open for Business

APRIL 3, 2023

It could be an elegant dining room, a buzzing cocktail bar, a takeout counter, or a food delivery app. You can also think about place as where you promote your product—in print, online, or by word of mouth. Consider putting a coupon code for online orders in your ad so you can measure ROI.

Marketing 78

Marketing Email Marketing Social Media Loyalty Program 78

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Open for Business

JUNE 27, 2023

In fact, loyalty programs date back to at least the Great Depression, when Betty Crocker asked customers to save their cake-mix box tops and send them back to the company in exchange for money-saving coupons for their products. Loyalty programs have come a very long way since then, thanks in part to technology.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Service 78

Marketing4Restaurants

AUGUST 31, 2020

More people are staying indoors and dining out less, driving them to adapt to the new normal. Set up online ordering. Takeout and delivery services are gaining popularity these days as fewer people are dining out to avoid catching the virus. Communicate with your customers online. Run online payments.

Online Ordering 72

Online Ordering Loyalty Program Social Media Kitchen Safety 72

Restaurant Engine

APRIL 12, 2023

To enhance customer engagement, give your customers a great experience when they dine with you. Do you know what happens to them after they dine with you for the first time? How do you get customers to order from your restaurant or dine in? Sending a coupon is a good idea with this email, too.

Social Media 59

Social Media Email Marketing Loyalty Program Customer Experience 59

Restaurant Engine

FEBRUARY 14, 2024

Nearly everyone you know is online. When your staff upsells customers, they can generally boost the overall order value while increasing your revenue. For example, when your customers place orders online on your website, your online ordering system does the upselling for you. In fact, it’s a given.

Email Marketing 52

Email Marketing Loyalty Program Social Media Online Ordering 52

Restaurant Engine

JUNE 15, 2020

So, you know, you get a pizza from Domino’s and you know, it might cost you, depending on whether you use a coupon, it’s going to cost you $8, $10, $12 or whatever. “So Pizza Hut for instance, was a dine-in restaurant in the 1960s. So they were very early adopters of ordering on the web. I think it was 2004.

2004 142

2004 Operations Mobile Ordering Online Ordering 142

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Focus POS

OCTOBER 18, 2021

Recent trends show that diners are still erring on the side of caution, often choosing to eat in places with outdoor spaces or ordering takeout or delivery for off-premises dining. These translate into more meaningful promotions based on the time of day they order, preferred items and which loyalty rewards and promotions are redeemed.

Loyalty Program 78

Loyalty Program Point of Sale Email Marketing Coupons 78

Restaurant365

JULY 8, 2021

For instance, the increase in customer expectations for convenience or the rise of online ordering for takeout or delivery already existed before the pandemic. The rise of off-premise dining. Off-premise dining certainly accelerated during the pandemic. Is off-premise dining here to stay? ” In fact, P.F.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Touch Bistro

AUGUST 20, 2021

Having a restaurant rewards program benefits your business in two major ways: it incentivizes repeat business and increases your average order value. Increasing order size. For example, if you offer bonus points to customers who order a combo instead of a la carte dishes, you’ll make more sales on drinks and sides.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

The Restaurant Times

AUGUST 17, 2021

They are visible on a screen and generally give them the option to order online. The orders are instantly accepted and sent to the kitchen. With such simplicity, you would not need waiters to manually take orders and direct them to the kitchen. Digital menus, in today’s world, have great importance. to their dishes.

POS 97

POS Mobile Ordering Seasonal Menu Inventory 97

Restaurant Engine

FEBRUARY 9, 2022

Your customers are ordering online, now more than ever before. With an app, your customers simply pick up their phones and order quickly from your restaurant. You provide an easier ordering experience, and you’ll soon notice your orders are larger, and revenue rises. An App Improves the Customer Experience.

Loyalty Program 84

Loyalty Program Mobile Ordering Social Media Customer Experience 84

Touch Bistro

MAY 26, 2021

And Independence Day 2021 may be the busiest one yet, with 46% of American consumers reporting that they’re excited to dine out again as pandemic restrictions are loosened. For example, if you’re a fine dining establishment, diners probably aren’t looking for streamers and balloons everywhere. Equipment and Technology.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

The Restaurant Times

SEPTEMBER 2, 2020

Restaurant Online marketing includes creating a significant brand presence on online mediums. In the highly competitive Saudi restaurant space, despite providing excellent food and service, one cannot merely rely on word-of-mouth to gain massive popularity. Digital Marketing Strategies That Restaurants In Saudi Arabia Must Follow.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Lavu

FEBRUARY 3, 2020

This study shows a 20% increase in sales opportunities and online marketing guru Neil Patel reveals that email marketing accounts for 23% of sales. You can load in these emails contact information, or links to your menu and online reservations pages. . Do drip campaigns work? Put simply, yes. Welcome Emails . See You Soon .

Email Marketing 78

Email Marketing Point of Sale Online Ordering Seasonal Menu 78

Restaurant Engine

MAY 24, 2022

The overall consumer experience matters, and when you make customers wait to order or wait to pay, they start to feel dissatisfied. With a tabletop POS, your customers can order and pay when they want to do so. What’s more, your new POS system lets your customers check their orders and payments with ease.

POS 59

POS Loyalty Program Point of Sale Customer Experience 59

Next Restaurants

FEBRUARY 5, 2020

The message is clear: Even in an uncertain economy, people are still eating out more than staying home to dine. While it may be true that boomers and millennials want different experiences when they dine out, everyone responds to effective marketing techniques. By Maham Khan, Contributor. That’s good news for the restaurant industry.

Loyalty Program 78

Loyalty Program Social Media Food Truck Coupons 78

Bingage

OCTOBER 8, 2019

Along with the SMS, Send special Diwali dining offers for families, friends. What you can do is provide a complimentary sweet dish with customer’s order. Run online Contest. Create customer engagement, this is the best time to showcase your brand by trying up creative campaigns and online activities.

Social Media 75

Social Media Marketing Loyalty Program Workshop 75

The Restaurant Times

AUGUST 29, 2020

Based on their comments and opinions, restaurants can work towards not only delivering an exceptional dining experience to customers but also build repeat patronage and boost brand image. Mobile POS Feedback System: Using a tablet connected to a POS system to collect customer feedback, based on customer order history.

Social Media 52

Social Media Mobile Ordering Online Ordering Coupons 52

7 Shifts

AUGUST 15, 2022

Look at online reviews, check out my website, ask your friends and family what they think about my restaurant, and ask my employees what they like about working here,” says Michael Maxwell, Partner-VP of Operations at Blue Orbit Restaurant Consulting. Are you a restaurant owner looking for question to ask potential candidates? How to Answer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397