7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. To do so, you must have an optimized website and engaging social media profiles. Build a mobile-friendly restaurant website In 2024, roughly around 63% of all web traffic came from mobile devices.

Book 195

Book Marketing Email Marketing Social Media 195

Modern Restaurant Management

APRIL 15, 2020

Modern Restaurant Management (MRM) wanted to get a pulse on how restaurant operations have changed due to the COVID-19 outbreak. Collins : We’ve learned just how important our investment in digital technology truly is, not only for consumers interacting with us via our websites, but also on all of our various social media channels.

Food Safety 515

Food Safety Social Media Consumer Goods Loyalty Program 515

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” In addition to improving the guest experience, technology also makes it easier for restaurants to manage their operations.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 5, 2021

More than 9,500 consumers were polled for the study , which ranks the brands on three factors –consumers’ satisfaction levels with their most recent visit, their likelihood to return to the brand soon, and their trust in the brand. Since COVID, the dynamics of consumer decision making have changed.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

MAY 21, 2020

Also, depending on your local regulations, expand restaurant seating to ensure as much space as possible. A solid marketing plan can renew consumer confidence in your brand and inform customers about the services you are providing. Make caution part of your branding and incorporate the language on your website.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

7 Shifts

AUGUST 18, 2021

Small gestures like these will make your service go from good to great. Try to be as prompt as possible when it comes to seating, and provide your guests with accurate estimated seating times. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Recommended Reading: BLOG NAME. Offer add-ons.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Consumer Interest in Restaurants is Shifting Quickly. Yelp’s diners seated data shows significantly more people are dining-in at restaurants.

2020 450

2020 Travel Food Safety Consumer Goods 450

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. They should all work together to create a smooth customer journey, from their initial search on your website to when they sit down with their meal.

Seating 221

Seating Email Marketing Marketing SEO 221

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 367

Management Management Operations Mobile Ordering 367

Modern Restaurant Management

SEPTEMBER 23, 2020

In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're SpotOn Secures $60M Funding. SpotOn Transact, Inc. secured $60 million in Series C funding.

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

FEBRUARY 25, 2020

Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.” In announcing the final rule, NLRB Chairman John F.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

Management 352

Management Management Operations Mobile Ordering 352

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Restaurants vs. delivery services. Generational divides.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. Consumer demand is strong in states that have started reopening to dine-in. The Rise of the Cautious Consumer. Restaurant Sales Velocity.

2020 324

2020 Food Safety Online Ordering Guest Recovery 324

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? They are comparing the experience to Amazon, and anything that falls short of that level of ease and experience disappoints consumers.

2020 450

2020 Online Ordering Customer Experience Cash Management 450

ChowNow

JUNE 29, 2020

These guidelines and conversations with your staff may give you a good idea of what to prioritize when you reopen, and what your timeline will be. ChowNow’s restaurant partners can take orders directly from some of the world’s most popular websites, including: Google Search, Maps, and Assistant. TripAdvisor.

Online Ordering 344

Online Ordering Merchandise Food Safety Website Management 344

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Consumers can now enjoy TYGA BITES at home through our partnership with Grubhub, offering contact-free delivery for everyone’s added comfort and peace of mind.”

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 18, 2020

Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined. Adapting with a tighter, more focused menu to allow kitchens to better plan labor and prep needs and manage enhanced sanitation routines.

Front of House 520

Front of House Back of House Online Ordering Kitchen Safety 520

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Rather than spend all of your time (and money!)

Loyalty Program 370

Loyalty Program Social Media Customer Service Email Marketing 370

7 Shifts

AUGUST 18, 2024

Buying into a franchise can be a good option because it provides support and brand recognition. This could be a good choice if you find a business that is already established and has a loyal customer base. This will give you a good idea of their product and service. An alternative is to buy an existing bar that is up for sale.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

AUGUST 20, 2024

From seating diners and helping them order quickly to processing payments, let’s explore some proven ways to improve your restaurant’s table turnover rate. Suppose your restaurant has 20 tables, and during the dinner service from 6 PM to 9 PM, you seated 60 customers.

Online Ordering 221

Online Ordering Fine Dining Fast Casual Seating 221

Modern Restaurant Management

FEBRUARY 28, 2020

Modern Restaurant Management (MRM) magazine's People & Places column features news of company hires and promotions, charitable efforts and product introductions. Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

OCTOBER 16, 2019

From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. Consumers want amazing food that is as good, if not better than, dishes centered around meat. The Good Food Institute). Total sales of plant-based foods now exceed $3.7

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

MAY 12, 2020

"It's incredible and heartwarming to see this grassroots effort become such a unifying initiative, with so many individuals and restaurants coming together for the good of the entire industry. . "When we originally kicked off the campaign, we had no idea that it would resonate on such a global scale," said Helen Patrikis. "It's

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The ezCater Catering Growth Platform is uniquely designed to help restaurants get incremental catering orders and manage their catering operations.

Franchise 414

Franchise Franchising Catering Online Ordering 414

7 Shifts

FEBRUARY 7, 2024

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant employee scheduling software Other than having a good product, your staff and how you manage them is the ultimate marker of restaurant success.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. From food preparation to the seating and interaction with staff, Taffer’s Tavern will be a worry-free dining experience.” Restaurant Sherpas. ” A&W Doubling Up.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. “The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.”

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

MARCH 16, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features some surveys surrounding Coronavirus and the restaurant industry, the best locations for chefs, online payment fraud and top trends for QSRs. tariffs on goods from China. COVID-19 Foot Traffic at QSRs. That was up 5.7 ” Wait-Time Survey.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Discovering new ways to reduce costs in restaurant management can boost profits. Let’s dive into what really works in today’s competitive landscape.

Loyalty Program 78

Loyalty Program Waste Recycling Inventory 78

7 Shifts

JUNE 16, 2024

How do you create a good restaurant marketing strategy? Restaurant marketing strategies combine online and offline techniques to help managers create a strong brand identity, attract new customers, retain old diners, promote their restaurants, and ultimately increase revenue. In fact, 46% of Americans support buying local.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

EATER

AUGUST 12, 2021

It was almost midnight when I pulled up to the drop site in a borrowed car, the rear seats pushed down to make room for the product. I knew if I hung around, he would share the goods. in May, and on June 7 I picked up my first batch (ordered off a website) from a middleman in New Jersey. ambassador to Pakistan.

2010 364

2010 Agriculture Food Truck Email Marketing 364

EATER

FEBRUARY 26, 2024

Some of the restaurant’s familiar secluded booths remain, but much of the open space creates an atmosphere more suitable for groups thanks to larger tables, canary-colored banquette seating, and specially designed tables that can be easily pushed together. It’s a much sexier vibe in the restaurant,” Johnston says. 31, 2024, in Houston.

Dine-in 317

Dine-in Customer Experience Specials Cash Management 317

The Rail

AUGUST 28, 2024

Managing this transition effectively is a must to ensure customer satisfaction and meet customer expectations. Publications on the establishment's website, social networks, emails, and SMS notifications should contain detailed information about the date of the move, the new address, and any changes in the operation of the establishment.

Loyalty Program 219

Loyalty Program Customer Service Social Media Coupons 219

Modern Restaurant Management

NOVEMBER 19, 2019

Lake Shore: Inspired by icy paletas, this cocktail offers a taste of Chicago summer that’s good all year round, with Teavana® Zen Clouds Oolong, El Tesoro Añejo Tequila, Mango Yogurt Syrup, Mango Popsicle, Lime Juice, Lime Zest, and Sea Salt Tincture. Local Collaborations.

Delivery 322

Delivery Reservations Customer Experience Retail 322

Cheetah

MAY 31, 2021

For larger chains this is good news. Good news is there are third party delivery app alternatives that restaurants can actually call a partner. COVID-19 influence: In its first year, the company managed to rake in $25k but closed doors for a couple of months after Cabello was hit by a car. Now that’s good karma.

Delivery 148

Delivery Mobile Ordering Website Management Online Ordering 148

Open for Business

NOVEMBER 21, 2022

Once upon a time, most restaurants operated on a patchwork of paper systems involving notebooks and back-of-the-napkin calculations, not to mention information owners and managers kept in their heads, hunches, and habits. Manage your team and costs. Restaurant customer relationship management (CRM) software. Quick links.

Technology 147

Technology Front of House Back of House Online Ordering 147