Modern Restaurant Management

MARCH 5, 2025

We decided to expand into the Consumer Packaged Goods (CPG) space, aiming to get our ice cream pints into grocery stores. Practically overnight, we shifted from a scoop shop model to a full-fledged CPG business, navigating supply chain disruptions, evolving consumer demand, and the operational realities of large-scale manufacturing.

Food 322

Food Back of House Consumer Goods Kitchen Safety 322

Modern Restaurant Management

DECEMBER 31, 2024

Get Smart on Oil Consumers are turning their attention to the individual qualities and applications of oils. From eyebrow-raising splurges and quirky simple essentials to cultural events and TikTok trends that pushed consumers to hit “add to cart,” I thought this would be of interest to you and your readers!

Beverage 451

Beverage 2025 Fine Dining Guest Recovery 451

Modern Restaurant Management

FEBRUARY 21, 2025

A good plan documents how product is received, stored, and consumed in meal preparation. After identifying the products, their sources, and a record management strategy, document the product and process flow in the traceability plan.

Food Safety 525

Food Safety Management Management Kitchen Safety 525

Modern Restaurant Management

DECEMBER 20, 2021

The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. So what makes a good contactless menu? A good mobile experience. The good news is that it’s never been easier for restaurants to design professional-looking, state-of-the-art online menus.

Mobile Ordering 568

Mobile Ordering Online Ordering Consumer Goods Customer Experience 568

Culinary Cues

MAY 12, 2025

For generations excellent meant complicated, intense, all-consuming, and sacrifice. Cooking should be fun and designed to make all involved happy. Soup can be an inexpensive way to fill stomachs or an elevated product that attracts the most educated consumers and critique by those in the know.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. The rest goes to feeding local consumers and livestock or turning them into biofuels.

Sustainability 252

Sustainability Delivery Food Recycling 252

EATER

OCTOBER 21, 2024

Restaurants hoping to make a positive impact on the climate face an enduring challenge: selling their ambitious goals to diners simply looking to have a good time This story was produced in partnership with Civil Eats. The “ PLNT Impact Tracker ” on PLNT Burger’s website wants you to think about what you’re eating. without interruptions.

Sustainability 327

Sustainability Sourcing Consumer Goods Seasonal Menu 327

Modern Restaurant Management

NOVEMBER 19, 2024

.” According to a 2024 global survey by Lightspeed, 45 percent of consumers are taking part in solo sit-down meals, and a further 34 percent categorize the experience as a form of self care – citing the peace and quiet of the meal and the opportunity to partake in people-watching as top priorities to get out of the experience.

Customer Experience 451

Customer Experience Fine Dining Seating Catering 451

Modern Restaurant Management

OCTOBER 25, 2024

Using inventory management software, too, can give you visibility of the items transitioning through your storage, helping you practice good first-in, first-out (FIFO) practices. When designing your dishes, establish realistic portion control for each meal. Wherever possible, opt for items that are Energy Star-rated.

Waste 309

Waste Equipment Inventory Customer Service 309

Modern Restaurant Management

OCTOBER 16, 2020

Consumers are drawn to aesthetically pleasing brands, whether that's a good thing or not. Not only can color transform customers' moods and views of the restaurant overall, but it's also a great way to maximize interior design. Consult with a professional graphic designer or agency to maximize your brand impact.

Consumer Goods 522

Consumer Goods Social Media Influencer Seasonal Menu 522

EATER

OCTOBER 15, 2024

As a chef, I have a responsibility to do my best to create good environments for people, customers, and the community,” says Marnell-Suhanosky. They also use 15 percent of the water consumed by commercial buildings in the U.S., We got a share of the savings, and we didn’t put up anything, and it’s good for the world.”

Compost 286

Compost Food Equipment Waste 286

Modern Restaurant Management

MARCH 10, 2025

Five years have passed since the pandemic upended the restaurant industry, and its effects continue to shape consumer behavior. Revenue Management Solutions (RMS) explored these questions in its latest consumer report, Adapting to Change: How Restaurant Trends Have Evolved. Are people dining out more or less?

Loyalty Program 251

Loyalty Program 2024 Customer Experience Consumer Goods 251

Modern Restaurant Management

JANUARY 24, 2022

Yes, the importance of a good customer experience has always been key. But here's some good news: Restaurant technologies can not only accomplish both tasks, but they can also do it well. What Makes Hospitality So Vital to the Dining Experience? Four Ways Restaurants Can Streamline the Customer and Employee Experience with Tech.

Technology 559

Technology Front of House Back of House Online Ordering 559

Modern Restaurant Management

JANUARY 16, 2025

The results demonstrated that online consumers seek delivery services from providers committed to carbon-neutral processes. This trend of seeking out a more sustainable process of e-commerce related to food goods is not going away anytime soon. The rest goes to feeding local consumers and livestock or turning them into biofuels.

Sustainability 221

Sustainability Delivery Recycling Food 221

Modern Restaurant Management

JANUARY 3, 2022

In both cases, hackers rely on consumers’ inexperience with this quick-response technology. Align QR Code Design with Your Larger Branding Efforts. The best way to signal to consumers that a QR code is legitimate is to ensure your QR code design integrates the colors and logos affiliated with your brand.

Customer Experience 554

Customer Experience Consumer Goods Mobile Ordering Customer Service 554

Modern Restaurant Management

SEPTEMBER 24, 2020

Just since the beginning of the pandemic and the restrictions on on-premise dining, 62 percent of operators have or plan to implement designated takeout areas due to the re-configuration efforts. And be sure to include napkins with every order to promote good hygiene. Deliver a Great Experience. Naturally Cut Out the Waste.

Coupons 596

Coupons Social Media Online Ordering Customer Experience 596

Modern Restaurant Management

MARCH 24, 2023

Although restaurants are increasingly interested in meeting the needs of gluten-free consumers, there’s plenty of room for improvement in the messaging used to communicate about gluten-free options. Do you employ alternatives to wheat flour to prepare gluten-free baked goods and pizza dough? If so, what are they?

Training 450

Training Front of House Kitchen Safety Allergens 450

The Rail

JUNE 6, 2025

Good airflow and bright illumination help keep the room lively and comfortable. A well-designed layout lets guests feel calm and lets servers move fast. The design also reveals that the company values customer comfort and takes immense satisfaction in its space. It simplifies maintenance and cleaning as well.

Social Media 130

Social Media Consumer Goods Kitchen Safety Food Safety 130

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. Invest in technology and help where you do not have expertise.”

2023 495

2023 Loyalty Program Mobile Ordering Customer Experience 495

Modern Restaurant Management

DECEMBER 21, 2020

Restaurant marketing strategy, design, and internal systems will evolve for independents and chains alike in the coming year. In 2021, restaurant marketing strategy, restaurant design, and internal systems—for independents and chains alike—will evolve, and technology and robotics will become commonplace.

2021 479

2021 Online Ordering Email Marketing Advertising 479

Modern Restaurant Management

JULY 9, 2024

Shares of major quick-service restaurant (QSR) brands experienced double-digit drops, consumer confidence declined, and traffic at fast-food restaurants was down by 2.1 Measure More Than Sales Significant changes in consumer behavior started well before the pandemic and have only persisted post-2020. Will the summer sun heat up sales?

Point of Sale 475

Point of Sale 2024 Consumer Goods Pricing 475

Modern Restaurant Management

OCTOBER 27, 2020

A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. But their willingness to innovate by seeing where the cost-reduction opportunities are, while giving consumers exactly what they want, has led them to great success. Go All In on Digital Delivery.

Innovation 559

Innovation Hiring Mobile Ordering Online Ordering 559

Modern Restaurant Management

JUNE 18, 2021

Permaculture is a science based on the principles of ecological design and sustainability within natural ecosystems. A circular economy moves away from the make-take-waste model and toward a model in which we design out waste and pollution, keep products and materials in use, and regenerate natural systems. Consider Permaculture.

Sustainability 510

Sustainability Tip Distribution Food Food Supply 510

EATER

FEBRUARY 27, 2025

By the time you receive your steaming bag of burgers and fries, its possible that you havent actually spoken to any of the humans involved in preparing or serving the meal youre about to consume. This is especially true for younger consumers, many of whom view an app as a must.

Mobile Ordering 208

Mobile Ordering Loyalty Program Food Food Order 208

Modern Restaurant Management

SEPTEMBER 28, 2021

The good news is that despite the initial setbacks in the early days of COVID, many restaurants have not just survived, but thrived. the primed space, lease flexibility and eager consumers have allowed them to thrive. Restaurateurs have adapted and evolved, making impactful changes that have put them in a strong position going forward.

Dine-in 530

Dine-in Retail Consumer Goods Innovation 530

Modern Restaurant Management

JUNE 4, 2025

Experience-driven design transforms restaurants, offering up an immersive journey from the moment diners step through the door until their very last bite. He stresses how true brand immersion extends beyond aesthetics to evoke specific feelings, balancing design elements to achieve desired atmospheres.

Customer Experience 221

Customer Experience Customer Service Design Consumer Goods 221

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. Guests will demand a personalized journey when food is delivered to their door. The sleeping giant is virtual kitchens.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

Modern Restaurant Management

JUNE 10, 2021

Today we will take a look at how disintermediation of the guest has impacted hotels, airlines, real estate, movies, and consumer packaged goods. These models both revolved around delivering service in a restricted capacity space based on asynchronous consumer decisions to visit.

Airlines 495

Airlines Consumer Goods Point of Sale Hotels 495

Modern Restaurant Management

OCTOBER 4, 2021

But the advertising and marketing also sells a snarky sense of humor , elevating the simplistic brand design to create a funky, unique personality that appeals to the target market. Because restaurants often thrive and grow based on their ability to appeal to the immediate appetite of the potential consumer. Manage Social Media.

Marketing 476

Marketing Loyalty Program Social Media Online Ordering 476

Modern Restaurant Management

MAY 6, 2022

Animal welfare and food processing concerns are making consumers explore environmentally-friendly food alternatives, prompting a rise in vegan food demand. Consumers are increasingly choosing plant-based goods due to growing awareness of animal cruelty and the significant environmental impacts of the dairy industry.

Consumer Goods 493

Consumer Goods Allergens Food Supply Sustainability 493

Modern Restaurant Management

MARCH 30, 2020

They want to know employees are practicing good hygiene. With this option, customers can order and purchase food with their credit cards ahead of time, allowing drivers to leave the food delivery order at a person’s door, or other designated location without having to interact with the driver. They expect a financial break.

Delivery 513

Delivery Food Safety Mobile Ordering Customer Experience 513

Modern Restaurant Management

OCTOBER 26, 2022

While using credit cards is a convenience for consumers, this form of payment represents a major cost center for restaurants. Credit card acceptance is an essential part of doing business today as more consumers move toward cashless forms of payment. merchants who accepted credit cards as payment for goods and services paid $105.23

Consumer Goods 450

Consumer Goods Restaurant Law Customer Service Point of Sale 450

Modern Restaurant Management

FEBRUARY 17, 2021

Once a kitchen signs on to be licensee, Foodhaul provides a turnkey toolkit, along with the concept’s recipes designed for systematic production. For Foodhaul’s viable business model, it did help accelerate our growth, both on the consumer and business side. Photos by Donte Tatum Photography.

Consumer Goods 475

Consumer Goods Delivery License Hospitality 475

Modern Restaurant Management

JUNE 19, 2025

It’s also critical to get complete, accurate information from your suppliers, share accurate information across your organization, communicate about the incident to consumers and other key stakeholders, and remove all contaminated products from your restaurant and supply chain. How are you tracking the products you receive? Compliance.

Management 221

Management Management Food Safety Food Supply 221

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 252

Fast Casual Food Point of Sale Mobile Ordering 252

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

DECEMBER 10, 2020

Consumers are online watching cooking videos, sommeliers, and educational videos to entertain themselves in some form. Imagine diners enjoying a curated, educational dining experience with artisans, stylists, and designers that provide samples to your diners in an effort to pair craftsmanship of design with the delicacies of the food palette.

Education 495

Education Entertainment Social Media Sustainability 495