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The Topic Is Tipping

Modern Restaurant Management

Key findings include: Tipping is on the rise : Good news for servers: diners aren’t skimping on tips. percent) than they do in casual restaurants (16.5 percent) than they do in casual restaurants (16.5 Takeout tips are down : Tips for online orders and delivery dipped slightly, falling from 8.83 percent, from 16.93

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Future Operation Tactics For Fast Casual With Velvet Taco

Foodable

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. Barron and Dover discuss the evolution of technology and operations in the fast casual industry.

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The Pandemic Made Delivery a Necessity for Restaurants. What’s Next? 

Modern Restaurant Management

But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. By August 2020, Americans reported ordering takeout 2.4 So what’s next?

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Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. Contactless delivery is the new partner to frictionless transactions, from ordering, to picking up food to paying with a credit card. Focus on Personalization. Create Frictionless Transactions.

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Be Nimble, Be Quick: What Consumers Want in 2021

Modern Restaurant Management

And, based on our recent survey of 830 US consumers, it’s likely a good mantra for 2021. ” Insight #1: 30 percent of respondents reported using drive-thru and takeout more or much more than pre-pandemic, and 25 percent increased their use of delivery. 85 percent of millennials and Gen Zers have, too.

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MOD Pizza's Takeout, Curbside, and Delivery Technology

Foodable

The Fast Casual Nation podcast offers exclusive interviews with experts ranging from top chefs and brand makers to executives and restaurateurs who work in one of the fastest-growing segments of the restaurant industry. MOD Pizza had to act fast to digitize its acclaimed customer experience amidst the pandemic.

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MRM EXCLUSIVE: Lessons Learned From Two Years of Socially Distanced Restaurant Management

Modern Restaurant Management

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.