Culinary Cues

SEPTEMBER 27, 2023

So, let’s take inventory. TEAM ENVIRONMENT Depending on others and they on you, picking up the slack when others falter, communicating with those who share a mission, working off each other like musicians in a band, and winning or losing as a unit makes for a truly dynamic environment like professional sport teams.

Employee Relations 391

Employee Relations Fine Dining Training Communication 391

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Table of Contents. Need a Holiday Work Schedule? Gathering Employee Availability & Feedback.

Seasonal Menu 370

Seasonal Menu Hiring Reference Mobile Ordering 370

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Hot Schedules

JUNE 17, 2021

5 Ways Using Retail Employee Scheduling Software Turns Communication Breakdowns into Breakthroughs. I n any retail environment, communication breakdowns can lead to frustrated employees, poor service, and increased turnover. Find out how retail scheduling software can help streamline your communications and business operations!

Retail 88

Retail Communication Employee Relations Hotels 88

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Simply Google “Who Regulates Franchise Compliance In [Your State/City]” to learn who's best to reach out to regarding compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? It was a job and a paycheck, a signal that I wanted to take on some responsibility, and the beginning of a six-decade work ethic, but there were no pats on the back for a choice of careers.

Back of House 425

Back of House Reference Presentation Mobile Ordering 425

7 Shifts

NOVEMBER 17, 2020

How to communicate with staff after performance reviews. Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Why restaurant managers should use them. How do they handle feedback?

Point of Sale 370

Point of Sale Download Communication Reference 370

Culinary Cues

JUNE 13, 2023

This job is killing me” could refer to the physical, mental, or emotional toll that a job inflicts on a person. I need a job” however becomes a sense of urgency that steps away from the negative and shouts out how important a job is to your survival. I got the job!” Of course, I could go on and on. you can do better than this’”. -Dr.

Article 313

Article Social Media Blog Café 313

Culinary Cues

FEBRUARY 16, 2022

I know how difficult staffing is right now, believe me – I hear it every day from every chef that I communicate with. Your goal should never be to simply fill in a blank space on your schedule, but rather to find the right people to balance out your team. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Uniforms 374

Uniforms Hiring Consumer Goods Communication 374

Modern Restaurant Management

FEBRUARY 28, 2023

Seven out of 10 restaurant operators reported they do not have enough staff to support current service demands. 1: Simplify Communication The restaurant business can be very demanding and stressful, especially when there are so many guests to serve, and you’re chronically short-staffed.

Management 197

Management Management Food Safety Communication 197

Sling

DECEMBER 19, 2020

Once considered a supplement to the standard training program, virtual training is now the preferred — and sometimes only — option for managers and owners who want to improve their team’s skills. Virtual Training 101. Not all virtual training software is created equal. for reference during the meeting.

Training 78

Training Management Management Employee Relations 78

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. What is a rotating shift? Types of Rotating Schedules. 10-Hour Shift Example.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

NOVEMBER 3, 2021

To start, check out this guide from the National Restaurant Association on cybersecurity preparedness. Even though 9 out of 10 restaurants have less than 50 staff members, your team's personal information is also a potential source of misuse. Train Staff in Best Practices. Employee Data. PCI Compliance.

Audits 370

Audits POS Loyalty Program Information 370

Embrace the Suck

JANUARY 20, 2021

You’ve heard that there’s a war “for” talent out there—the truth is there’s a war “with” talent. We love to throw around the word “hospitality” in reference to our guests in this industry. We tend to take people for granted when we work with them day after day.

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Open for Business

MARCH 1, 2023

An employee referral program takes this simple, casual interaction and creates a system around it. A program lays out the proper steps employees should take to connect candidates with job opportunities. It’s faster It can take a long time to fill an empty role at a restaurant. What is an employee referral program?

Cash Management 78

Cash Management Recruiting Hiring Reference 78

7 Shifts

SEPTEMBER 19, 2022

The restaurants that prioritize employee retention above all will come out on top. Establish Clear Lines of Communication. For the restaurant-dense metropolitan areas, the Twin Cities and Boston came out on top. Communication breaks down. Unclear communication leads to frustration and a less-than-stellar work experience.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Culinary Cues

OCTOBER 4, 2022

The left and the right may, to some, reference liberal or conservative political beliefs, but when it comes to acting in a civil manner – examples go way beyond politicians and their evolving platforms. You voted for that candidate, get out of my life. Soon we will need to fill out a profile of beliefs before going on that first date.

Supplies 401

Supplies Healthcare Presentation Restaurant Law 401

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. Does the general manager handle complaints?

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Kounta

AUGUST 13, 2019

Communicating in person. One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Where people often go wrong is communicating one thing verbally, and another non-verbally. Believe us when we say it’s easier said than done.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

FEBRUARY 16, 2022

In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy. This process should be clear and instructive and help employees understand exactly how to ensure they can take time away from work for personal matters.

Document 195

Document Restaurant Law Communication Download 195

Modern Restaurant Management

JUNE 17, 2020

This article addresses some of the most common concerns arising out of the COVID-19 pandemic, from the perspective of an employment lawyer and a restaurateur. Let your patrons feel that they are a part of the future of their favorite hangout, and they will take an interest in the restaurant's success now and for years to come.

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

Embrace the Suck

MARCH 22, 2019

You’re going to need to have an open mind and a commitment to taking action to see these ideas through. While others sit back and accept the labor market as being a challenge, innovative restaurants see this as a time to stand out. Invest in taking action! Why not help out a vet and your business at the same time?

Recruiting 249

Recruiting Social Media Back of House Hiring 249

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. This form of organic marketing can take place in person or online. Incorporate that wow factor as you workshop new dishes, plan updates to the space, and train staff. Train staff to inquire during and after service.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

7 Shifts

MAY 27, 2021

A contrast to the fixed restaurant schedule, the rotating schedule affords employees and managers a slew of advantages, such as the sharing of preferred shifts among staff and the chance for staff to take longer breaks from work. What is a rotating shift? Types of Rotating Schedules. 10-Hour Shift Example.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Cheetah

OCTOBER 18, 2021

Customers who have been cooped up at home for the past two years are anxious to get back to dining out. Unfortunately, there are those who are taking the situation to the extreme and even those who are simply being outright rude or inappropriate. This type of behavior is troubling, to say the least. Why Patrons Are Restless.

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

The Restaurant Times

SEPTEMBER 23, 2020

Boosting your restaurant employees’ morale not only improves retention but also helps restaurants in saving huge money on hiring and training. While improving employee morale takes a lot of patience and perseverance, it’s well worth it. Train Your Restaurant Staff. Structure The Employee Shifts And Overtime Policy.

Back of House 98

Back of House Document Training Hiring 98

Restaurant365

SEPTEMBER 10, 2021

Inventory management tracks what’s going in and out of your restaurant for a specific period, and what product is in your restaurant at any given time. Kitchens are busy places, and you may not be able to take the time to notice what is contributing to food waste in the middle of service. Record what, how, why, and who of waste.

Inventory 138

Inventory Management Management Point of Sale 138

Sling

APRIL 27, 2023

Restaurant operations management (sometimes referred to as ROM) is the set of processes and procedures that provides a framework for all of the day-to-day activities of your business. To make the most of the processes you put in place, take the time to perfect — or, at least, improve — your hiring and onboarding system.

Operations 78

Operations Management Management Inventory 78

EATER

JANUARY 31, 2024

Pan’s shop filled PacMall’s grid-like corridors with long lines of locals and out-of-towners, who made the pilgrimage from New York, Milwaukee, Detroit, and as far as Los Angeles. While I’ve tried to hire more people to help out, finding skilled labor is very difficult.” You take note of all these things.”

Social Media 128

Social Media Online Ordering Hiring Back of House 128

Lavu

MARCH 30, 2020

If everyone knows that the organization’s goal is to turn tables at least three times per shift, this will help all team communications and keep everyone moving in the same direction. To avoid confusion, each new employee should be referred to this document as part of their onboarding process. Clarify Employee Individual Roles.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Ken Burgin

JULY 9, 2022

Good internal communication systems – allowing staff and management to communicate freely. Make time to carry out important tasks: checking of deliveries, floats, coin top-ups, stock transfers etc. Alarm systems for when you’re open and closed, with staff trained to handle any problem.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Tableo

JUNE 21, 2023

Here are some tactics to take into account: Create a compelling job description : Give a detailed description of the obligations and requirements for each position. Highlight any special features or advantages that make your establishment stand out. Pay attention to what your personnel have to say, then make any required modifications.

Recruiting 40

Recruiting Seminar Hiring Workshop 40

Perfect Daily Grind

AUGUST 14, 2022

Read on to find out what they had to say. Through its certification programme, the organisation helps to train coffee producers in regenerative agriculture and climate-smart farming practices. In theory, direct trade also promotes clearer lines of communication between buyer and producer to shorten the distance between the two.

Certification 126

Certification Sustainability Agriculture Communication 126

Restaurant365

MAY 22, 2020

need to have a well-managed and properly trained staff becomes a crucial issue in determining your restaurant’s sustained success. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Transact

DECEMBER 30, 2019

The post-holiday lull is the best time to take a break from the chaos and give your kitchen a thorough cleaning. This is your chance to get all that gunk cleared out! For instance, employing a First In First Out system can reduce spoilage and increase food safety. I’m referring to topics like: Food safety best practices.

2020 83

2020 Kitchen Safety Food Safety Front of House 83

Sling

JANUARY 10, 2023

If it’s something small like forgetting to have an employee fill out the emergency contact form, it’s not a big deal and likely won’t detract from the first-day experience. This fact highlights the importance of taking the time to create your own unique, detailed checklist. Don’t just write “First day” and leave it at that.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78