Culinary Cues

FEBRUARY 6, 2022

How many times has the job been referred to as “flipping hamburgers” or working in a “greasy spoon”? This was the first time that anyone actually referred to the kitchen as a great place to learn, grow, and get a foothold on a career. I have thanked that manager (in my heart) countless times for that advice over the years.

Back of House 420

Back of House Reference Presentation Mobile Ordering 420

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. Communication Blasts. 7shifts mobile restaurant communication tool. Tools For Supporting Franchise Compliance.

Franchise 370

Franchise Franchising Restaurant Law Document 370

Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Management 192

Management Management Food Safety Communication 192

Kounta

AUGUST 13, 2019

Communicating in person. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!), Where people often go wrong is communicating one thing verbally, and another non-verbally.

Communication 49

Communication Hospitality Email Marketing Social Media 49

7 Shifts

AUGUST 27, 2020

Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If Using 7shifts team communication tool will allow employees to report incidents to managers discreetly. It also makes it super simple for new staff to learn how to swap shifts and request time off.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Culinary Cues

FEBRUARY 18, 2020

The tasks of the chef are fairly universal: planning menus, putting your signature on each dish, hiring and training staff, ordering product and building vendor relationships, controlling costs and adhering to budgets, maintaining a clean and safe kitchen environment, etc. The club chef cannot hide behind the kitchen doors.

Beverage 487

Beverage Events Food Order Website Management 487

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic. Online ordering - Ditto.

Design 398

Design Social Media Mobile Ordering Online Ordering 398

The Rail

MAY 9, 2024

In addition to the implementation of technological advancements like artificial intelligence (AI), the exploration of other avenues is essential in order to thrive in today’s market, from leveraging vendor relationships to effectively minimizing disruptions. Communication is perhaps the cornerstone of a great restaurant-vendor relationship.

Supplies 52

Supplies Food Supply Food Truck Technology 52

Modern Restaurant Management

OCTOBER 1, 2022

It combines different online and offline strategies to promote a restaurant and increase orders. Communicate with Customers on Social Media. UGC refers to photos, videos, and other types of content your visitors create with mentions of your restaurant. Restaurant marketing revolves around making your business known.

Marketing 199

Marketing Email Marketing SEO Social Media 199

7 Shifts

NOVEMBER 16, 2021

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. Additionally, in order to take advantage of this new option, restaurants must pay employees the full minimum wage themselves, rather than benefiting from any tip credit.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

The Restaurant Times

SEPTEMBER 22, 2021

Since the arrival of COVID-19, online ordering has become more popular than ever. Restaurants having a strong online presence have an edge in the online ordering game. Restaurants should make sure they have a website of their own that lets the customers order directly. ii) Online Ordering Button. Use Good Photography.

Online Ordering 52

Online Ordering Ordering Website Management SEO 52

7 Shifts

AUGUST 15, 2022

Be honest and direct , reference something you read on their website or a customer review that you value in a restaurant business. For example, being personable and communicative lends itself much more closely to a server job than a busser job. Your ability to communicate effectively with your team. How to Answer. How to answer.

Customer Experience 398

Customer Experience Website Management Hiring Back of House 398

Future Food

OCTOBER 30, 2023

It is essential that property managers and landlords can reference a tool to draw on in order to maintain consistency across all F&B retail lines. The manual also provides a valuable resource to aid in the operator’s execution in building out their space and communicating its brand in the most effective way possible.

Operations 78

Operations Uniforms Merchandise Small Business 78

Perfect Daily Grind

MARCH 21, 2023

However, price isn’t everything – direct trade also often means more open communication between producers and roasters, as well as more transparency with consumers. Communication and partnerships “Communication is a key part of any relationship,” Martin tells me. “In

Pricing 176

Pricing Supplies Sustainability Communication 176

Social Hospitality

AUGUST 25, 2019

But many small restaurants haven’t yet adopted emerging restaurant technology for customer communication. Streamline Reservations and Order Management Restaurant employees devote a lot of time to reservation management and customer orders. Messaging and chat apps can play a significant role here.

Social Media 253

Social Media Mobile Ordering Email Marketing Website Management 253

Apicbase

MARCH 25, 2024

Managing inventory and supplier ordering is like juggling flaming torches while riding a unicycle (which also happens to be on fire). Demand forecasting for restaurants puts out the flames, takes the guesswork out of purchase orders and streamlines the supply chain. That way, food waste is kept to a minimum and stock remains slim.

Inventory 52

Inventory Management Management Kitchen Safety 52

Focus POS

APRIL 8, 2019

Program sent too many communications, or communications that were not relevant. To solve this, you can use the data from your point of sale (POS) system to create communications that are targeted to those who will be most interested. Program did not offer rewards the customer was interested in.

Loyalty Program 113

Loyalty Program Point of Sale POS Reference 113

7 Shifts

FEBRUARY 16, 2022

In fact, Harvard Business Review found that to be truly engaged at work, our brains need to take a break from the everyday grind in order to gain fresh perspective and energy. In order for businesses and their employees to keep time off requests organized and productive, an employee time off request policy is essential.

Document 195

Document Restaurant Law Communication Download 195

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution” refers to the way one resolves an issue or problem between two or more people (4). Conclusion.

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

DECEMBER 10, 2020

By optimizing their websites, restaurateurs make it easy for patrons find their business online which can lead to more customers dining in and/or ordering online. Consider that the United States has increased its digital population for over two decades and currently has over 313 million active internet users nationwide.

Marketing 223

Marketing Social Media SEO Website Management 223

Modern Restaurant Management

DECEMBER 3, 2020

For example, when someone purchases a gift card from you, they receive a $10 promo card that can be used on their next order. Or encourage customers to refer a family or friend to your restaurant during the month of December and use the promo card as a referral bonus. Just make sure you have consent to communicate with them!

Loyalty Program 208

Loyalty Program Seasonal Menu Social Media Email Marketing 208

Lavu

OCTOBER 24, 2022

Frictionless payments refer to types of payments that have reduced the barriers to buying. It uses NFC (near field communication) technology, a radio frequency that allows a card or device to communicate wirelessly with a point-of-sale (POS) system. They can then order online and pay through the app.

Mobile Ordering 78

Mobile Ordering POS Customer Service Online Ordering 78

7 Shifts

NOVEMBER 3, 2021

This is why, according to research from Sift , 62% of American restaurant guests fear data breaches in restaurants, and are often hesitant to order directly from restaurants that don't make them feel as though their data is safe. In practical terms, think about how many orders your restaurant processes per day using debit or credit.

Audits 370

Audits POS Loyalty Program Information 370

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. Looking at the evolving customer preferences, restaurant operating hours, and preferred ordering methods may change multiple times in the coming months.

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

JANUARY 5, 2021

Much of the focus on change has revolved around the physical ordering and dining space. How to adapt the layout of the point of sale, how to demonstrate a commitment to hygienic practices and how the adoption of ordering technologies can promote social distancing and reduce staff/guest contact. How clean and engaging is the interface?

Online Ordering 125

Online Ordering Point of Sale Allergens Customer Experience 125

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Every time an order is placed by a server or a guest, at the restaurant point of sale, the POS is recording every aspect of the transaction and coordinating it with your inventory. Easy online ordering.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Restaurant365

MAY 22, 2020

In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Apicbase

MARCH 28, 2024

This person organises tickets and checks orders are going out correctly. Behind – for safety to let someone know where you are All day – the total number of current orders for a menu item. Ticket time is the time it takes to deliver an order to a customer from when it was placed. For example, “You have three chicken all day.”

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

NOVEMBER 2, 2021

The 9/80 work schedule refers to a method that differs from the traditional eight hours a day, five days a week work schedule. In order to work that extra hour, employees will have to show up early or work later. Once everyone understands and approves of the change, the next step is to communicate the updated schedule to your team.

Employee Relations 398

Employee Relations Tip Distribution Front of House Mobile Ordering 398

The Rail

NOVEMBER 18, 2022

First, you must understand what sexual harassment is and what it can look like in order to protect your restaurant’s staff from it adequately. Create unified communications about sexual harassment policies to help keep your restaurant employees safe and on the same page. Then, you can work on fostering two-way communication.

Communication 111

Communication Back of House Recruiting Events 111

Squirrel Systems

OCTOBER 2, 2023

In a typical multichannel approach, a customer may receive a notification via email, SMS, or an app that there is an offer or special if the guest sees the offer on their phone but decides to engage via an online ordering system that link may be lost. Begin by outlining a simple strategy, communication plan, and workflow. If not, why?

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Cheetah

OCTOBER 18, 2021

This accustomed diners to seamless digital ordering and fast deliveries with next to zero human interaction. A well written post can help you communicate the challenges your business is facing at the moment and ask for patrons’ patience and understanding. Indoor Dining Gives Rise to Rude Customers. A guest refuses to wear a mask ? (1)

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

SpotOn

FEBRUARY 13, 2024

Thankfully, there are tools to help you manage and retain employees by communicating clear expectations for employee conduct and restaurant processes. While there’s always a learning curve when you start a new job, having a clear reference point can help shorten the onboarding period and help new employees hit the ground running.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Perfect Daily Grind

AUGUST 14, 2022

In order to receive an UTZ certification, producers need to comply with strict requirements. In theory, direct trade also promotes clearer lines of communication between buyer and producer to shorten the distance between the two. It’s about clear communication, not just selling or buying products,” he adds.

Certification 126

Certification Sustainability Agriculture Communication 126

Rocket Fuel

SEPTEMBER 19, 2022

When you prioritize hiring, training, scheduling, promotions, and communications – your VOC results will improve. One way to verify this is by checking references. Onboard by the brand books , but be sure to also include the following for optimal VOC scores: Get the order right! Hire the right people for the right jobs.

Hiring 52

Hiring Customer Experience Coaching Customer Service 52

Ken Burgin

JULY 9, 2022

Good internal communication systems – allowing staff and management to communicate freely. Managing stock correctly has a major impact on the culture of honesty : Regular stocktakes to check the integrity of ordering and the use of supplies. Proper reference checks on new staff.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. A rotating schedule is a scheduling strategy that periodically adjusts an employee's days and/or hours worked over a set period of time.

Front of House 370

Front of House Employee Relations Back of House Take-out 370