The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão. .

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

Insurance 122

Insurance Government Employee Relations Small Business 122

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Clover - Restaurants

MAY 3, 2024

A recent survey by P&G Professional found more than 92% of Americans say it’s very important to see a visibly clean restaurant when they’re dining indoors, outdoors, and when ordering takeout. Employees aren’t wearing personal protective equipment. Employees aren’t following proper handwashing procedures.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

Restaurant365

SEPTEMBER 10, 2021

The data from inventory management can help you place more accurate orders, calculate exact food costs, make informed menu changes, and address potential sources of food waste. Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. Forecast to order correctly.

Inventory 138

Inventory Management Management Point of Sale 138

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Restaurant365

JANUARY 4, 2022

The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices. Store-level managers must focus on training staff on foundational concepts like “first in, first out” (commonly referred to as FIFO in the restaurant industry).

Inventory 148

Inventory Pricing Management Management 148

The Restaurant Times

FEBRUARY 18, 2022

They must have a fast-paced approach to food orders. . Maintaining inventory of groceries and supplies, stocking ingredients, and equipment along with placing the order on your POS (point of sale) software. Develop and maintain positive relations with others and support the team to reach a common goal. Background Check.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

MBB Hospitality

APRIL 14, 2023

This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts. You want to make sure that the permits – building or health related – are obtained from your local government. Restaurant managing can be daunting.

License 52

License Food Supply Insurance Small Business 52

360Training

JUNE 11, 2020

The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. They’re referred to as Potentially Hazardous Foods (or PHFs). These are referred to as food contact surfaces. By Contaminant.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Typical Restaurant Overhead Costs and Expenses . Salaries .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

Black Box Intelligence

AUGUST 31, 2021

With Instagram, we pull the hashtags and comments people make that reference our clients’ businesses. Those reviews are then bucketed into bigger umbrella categories (such as flavor and food prep) to get to the root of what part of the experience the customer is referring to when using those keywords.

Social Media 72

Social Media Customer Service Online Ordering Customer Experience 72

Hot Schedules

AUGUST 12, 2019

Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Arranging childcare, scheduling transportation, attending school or second jobs, or caring for family members…there are many things hourly restaurant employees juggle outside of work. Technology to rescue! Improve Scheduling Accuracy.

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

EATER

JUNE 5, 2020

In many instances, the implementation of curfews this past week has come with little advance notice or vagueness surrounding which “essential workers” — ie, if restaurant employees — would qualify for an exemption. Dashers need to maintain a customer rating of 4.2

Restaurant Law 75

Restaurant Law Food Safety Employee Relations Delivery 75

Culinary Cues

SEPTEMBER 14, 2023

Yes, I am talking about your corner restaurant and the employees who work there. TARDINESS OR NO SHOW: If dependability issues slip out of control and an employee is constantly late and has a record of not showing up when expected or scheduled, then it’s time to pay attention. It may or may not be work related, but it does impact work.

Employee Relations 388

Employee Relations Training Fine Dining Take-out 388

Sling

DECEMBER 19, 2020

In this article, the workforce management experts at Sling discuss strategies to help you perfect your virtual training and give your employees the skills they need to do their job well. for reference during the meeting. Virtual Training 101. 1) Select The Right Software. Not all virtual training software is created equal.

Training 78

Training Management Management Employee Relations 78

Lavu

JANUARY 21, 2020

Accounting refers to the collection, interpretation, classification, analysis, and reporting of financial data. Another way of looking at accounting is that it is the process of preparing and communicating the financial statements of a business entity. What is Accounting?

Cash Management 78

Cash Management Point of Sale Inventory Information 78

The Restaurant Times

MARCH 15, 2021

Create a restaurant business plan and refer to the POS reports to identify which operational areas are contributing to substantial losses. Inventory management software integrated into modern POS systems is a sophisticated solution that tracks real-time inventory levels and combats any inventory-related issues. Revamp The Menu.

Point of Sale 52

Point of Sale Inventory Customer Service Advertising 52

7 Shifts

AUGUST 24, 2022

A rise in third-party ordering and delivery coupled with mobile ordering and contactless pickup means fewer and fewer guests are even making their way to a counter where they can consider leaving a tip. Here are a few ideas to catch someone's eye when they're placing their order or picking it up from the counter.

Cash Management 370

Cash Management Mobile Ordering POS Customer Service 370

7 Shifts

NOVEMBER 8, 2023

Consequences might include lawsuits, fines, and closures—like this cafe in Castle Rock that got shut down for 30 days for refusing to follow social distancing orders during the pandemic. The Colorado Overtime and Minimum Pay Standards Order #38 regulates overtime, minimum salaries, breaks, tips, uniforms, and recordkeeping.

Restaurant Law 221

Restaurant Law Food Safety Employee Relations Article 221

Modern Restaurant Management

AUGUST 31, 2021

Proper communication with the insurance agent about all the ins and outs of the restaurant can help set up the policy right from the get-go. Those in the industry that serve liquor must be extremely diligent when it comes to their liquor coverage in order to protect themselves and their staff in the case of an incident.

Bar 193

Bar Insurance Employee Relations Certification 193

Modern Restaurant Management

DECEMBER 12, 2019

31 by adding a First Book donation to their Pizza Hut orders, which will help provide grants to educators to purchase culturally relevant titles on the First Book Marketplace and allow First Book to work with publishers to bring new Stories For All titles to life in paperback. " Karamo Brown. ” Camille Chavez. .

Franchise 110

Franchise Franchising Loyalty Program Book 110

Restaurant365

JANUARY 4, 2022

The more frequently you count inventory, the better it can inform your ordering and other food-related decisions. By using current inventory information to order at appropriate levels (explored below), your managers can minimize the amount of excess ingredients kept on hand at your restaurant locations. More about this later.).

Inventory 15

Inventory Management Management Food 15

Sling

AUGUST 4, 2021

Workforce optimization (WFO) is a set of strategies that help you automate essential processes, maintain data visibility, comply with legal ordinances, and solve business problems related to your staff. By optimizing your workforce, you can gain more control over both the way your employees work and the costs associated with this activity.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

Sling

APRIL 17, 2022

Whether you use them to track a straight eight-hour shift or as part of a project-management strategy, it’s essential for the success of your business to understand the inner workings of your employees’ timesheets. At their most basic, timesheets are pieces of paper (forms/ templates ) your employees use to track when they work.

Email Marketing 78

Email Marketing Employee Relations Information Management 78

Lavu

MARCH 11, 2020

If you need a more customizable system for your restaurant, you may consider choosing a more robust system that offers features such as inventory tracking, table and order management, employee timesheets, and CRM integration. They come with tools used to track inventory, restaurant orders, payroll, and analytics. Employee tips.

Management 78

Management Management Cash Management Mobile Ordering 78

Perfect Daily Grind

NOVEMBER 12, 2019

All it takes is one employee to negatively impact your café’s smooth running system. A weak or unruly employee can adversely impact your café in various ways. . She tells me that everyone working in your café “has to be on the same page” and “be able to communicate to your customers what your values are”. . Getting orders wrong.

Café 131

Café Management Management Employee Relations 131

Modern Restaurant Management

SEPTEMBER 30, 2020

More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. Followed (not surprisingly) by restaurants and delivery drivers following proper safety protocols, price, and ease of ordering from the restaurant. Restaurant and bar related concerns.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

EATER

JANUARY 25, 2023

They responded by phone to say they appreciated my interest but “must refer you to our original statement.” Allow me to translate: Essentially, you need a minimum of 135 parts moisture to 1 part protein in order to be legally defined as broth or stock. So again, there is no distinction between the two from a government standpoint.

Email Marketing 109

Email Marketing Kitchen Safety Food Safety Consumer Goods 109

EATER

OCTOBER 13, 2020

The annual black-tie gala for these awards — a multimillion-dollar production that some have referred to as the Oscars of the restaurant industry, with big-name sponsors like San Pellegrino, All-Clad, American Airlines, and Capital One — had already been delayed and moved online due to the coronavirus pandemic.

Social Media 101

Social Media Employee Relations Leadership Email Marketing 101