7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 370

Front of House Employee Relations Back of House Take-out 370

SpotOn

FEBRUARY 13, 2024

Retaining your employees doesn’t just save you time reviewing applications , interviewing, and training but also money. Creating a supportive, professional employee experience and positive workplace culture is key for any business looking to increase retention and save on hiring costs. Enter the restaurant employee handbook.

Employee Relations 52

Employee Relations Restaurant Law Hiring Food Safety 52

Perfect Daily Grind

MARCH 15, 2023

Why are Starbucks employees unionising in the US? In 1985, employees at the Seattle roastery and warehouse, as well as workers at some of the city’s coffee shops, first voted to unionise with the United Food and Commercial Workers (UFCW) Local 1001. Read on to learn more. Pro-union workers have not been shy about these efforts.

Employee Relations 157

Employee Relations 2023 2022 2004 157

Modern Restaurant Management

OCTOBER 4, 2023

However, when hiring teams need to fill multiple positions rapidly, it becomes challenging to provide each candidate with a positive experience and effectively communicate the organization’s values and culture. Another effective method to build a robust talent pipeline is through employee referral programs.

Recruiting 88

Recruiting Hiring Employee Relations Technology 88

Open for Business

MARCH 23, 2023

They can be done by full-time employees, part-time staff, or freelancers. An employee in this role may work directly with the owner and general manager and is responsible for developing a restaurant’s marketing strategy across promotional channels. Marketing is a booming field.

2023 78

2023 Marketing Social Media Email Marketing 78

Goliath Consulting

JULY 28, 2020

Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2). Conflict Resolution (Guest Relations). COVID-19 is redefining jobs (1).

Leadership 139

Leadership Employee Relations Front of House Communication 139

Modern Restaurant Management

JUNE 17, 2020

If you are one of the businesses that has been lucky enough to receive a small business loan through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (or otherwise have been able to secure alternate financial backing), you may have been able to retain many of your employees and maintain business continuity in the interim. [1].

Employee Relations 197

Employee Relations Food Safety Small Business Government 197

7 Shifts

MAY 27, 2021

This practice of planned changes to employee schedules is known as rotating scheduling – and about 5% of hospitality employees work this way. Restaurants that engage in rotating scheduling will regularly schedule employees in different shifts depending on the week, month, or season. What is a Rotating Schedule?

Front of House 195

Front of House Employee Relations Back of House Take-out 195

Cheetah

OCTOBER 18, 2021

This affects your reputation as an employee, which in turn affects employee retention and your bottom line. Here are our top tips for supporting your employees in dealing with frustrated patrons and standing up to unruly customers. 5 Tips for Reducing Diner Tension & Increasing Employee Retention. A guest walks in ?

Employee Relations 146

Employee Relations Back of House Food Supply Customer Service 146

The Restaurant Times

AUGUST 29, 2020

Communicate About Your Restaurant Reopening. Now that your restaurant is ready to reopen for dine-in services, communicate the message to your customers. On your official website, post the relevant reopening-related details and make sure to update your Google business listings as well. .

Marketing 105

Marketing Social Media Email Marketing Loyalty Program 105

Restaurant365

MAY 22, 2020

Recruiting where your potential employees are searching. In addition to ensuring that you’re connecting with the right candidates, you might consider using a solution that engages with your top candidates that meets their preferred method of communication. Schedule a demo today. WATCH THE WEBISODE.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. Despite the challenges, you need to hire and retain amazing restaurant employees, right now and in the future. Staffing your restaurant with a great team is critical to success.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Sling

MAY 22, 2020

Employee turnover is an invisible issue that most managers tend to neglect. But if you want your business to succeed, you need to understand employee turnover and be able to manage it for the better. What Is Employee Turnover? Voluntary Employee Turnover. Conflict with other employees. Lack of engagement.

Management 144

Management Management Employee Relations Insurance 144

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MARCH 31, 2020

For that reason, restaurant and business owners typically carry business income coverage, also referred to as business interruption coverage, which is insurance coverage intended to replace lost income in the event business is halted or interrupted for some reason, such as a natural disaster.

Insurance 122

Insurance Government Employee Relations Small Business 122

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. million food service employees lost their jobs in 2020. Bar Restaurant also offers healthcare to full-time employees, which is uncommon in most independent restaurants.

2021 98

2021 Employee Relations Hiring Recruiting 98

Sling

MAY 25, 2020

Unlike a code of ethics — which is a set of principles that helps employees distinguish right from wrong — a code of conduct is a written collection of rules, principles, values, expectations, and behavior that a company considers fundamental to their success. Employee rights. Community Involvement. Public Relations.

Employee Relations 78

Employee Relations Tip Distribution Small Business 2019 78

EATER

MAY 22, 2020

Breaking down hazard pay, sick leave, and general safety at Costco, Whole Foods, Trader Joe’s, and more As the global pandemic drags on, grocery store employees have become frontline workers, and two months into the crisis, they’re still putting their own health at risk to keep America fed — and keep food on their own tables.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Lavu

MARCH 30, 2020

What’s fun for an owner or manager might be less so for an employee, and the last thing you should want is for resentment to grow among your staff. All employees, whether front- or back-of-house, should be clear on the long-term goals of your business. Clarify Employee Individual Roles. Specify Long-Term Company Goals.

Employee Relations 78

Employee Relations Training Hiring Back of House 78

The Restaurant Times

AUGUST 5, 2022

Employee retention is the capacity of an organization to retain its staff. Retaining employees is a complex process, and it requires ongoing efforts. So, just like any other organization, you must retain high-performing restaurant employees to stay in the industry in the long run. Let’s discuss. . One million of the 4.5

Hiring 52

Hiring 2022 Recruiting Employee Relations 52

Foodable

OCTOBER 9, 2020

In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” sit down with Barry Herbst, the vice president of The Elliot Group , to explore hiring and retention as it relates to executives and other key members of your staff. Excellent communication is critical here.

Employee Relations 52

Employee Relations Hospitality Leadership Hiring 52

The Restaurant Times

MARCH 10, 2023

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Goliath Consulting

JULY 21, 2019

This helps establish your brand in a way that is relatable to your customer and provides them with an overwhelming sense of value. Your brand’s voice will dictate the demeanor you use to communicate with your customers. A well-constructed brand definition will also provide guidance and motivation for your employees.

Employee Relations 74

Employee Relations Customer Service Email Marketing Customer Experience 74

Touch Bistro

MARCH 25, 2021

A new hire checklist for restaurant employees can make the onboarding process easy and painless for all parties involved. After all, employees are the heart of your restaurant, and setting them up for success starts with the onboarding process. What Is Restaurant Employee Onboarding? Get Your Employee Handbook Template.

Hiring 52

Hiring Employee Relations FOH BOH 52

The Restaurant Times

FEBRUARY 18, 2022

Excellent communication skills : Your night shift chefs also need to address guests and co-workers politely, using appropriate and professional language. Develop and maintain positive relations with others and support the team to reach a common goal. You can ask for a reference and conduct a cross-check. Background Check.

Hiring 52

Hiring Operations Kitchen Safety Food Safety 52

MBB Hospitality

APRIL 14, 2023

You want to make sure that the permits – building or health related – are obtained from your local government. This can include excellent communication and customer service skills, being hospitable, and professional among others. This will be useful for reference purposes if issues were to arise.

License 52

License Food Supply Insurance Small Business 52

Sling

APRIL 20, 2021

BYOD refers to the practice of allowing employees to use their personal devices — be they anything from smartphones to desktops to simple USB drives — to access business networks, work-related systems, and sensitive or confidential data. business pays it all, business issues a stipend, employees submit an expense report)?

Tip Distribution 78

Tip Distribution Employee Relations Website Management Information 78

Restaurant365

SEPTEMBER 10, 2021

Generally, the more frequently you count inventory, the better it can inform your ordering and other food-related decisions. To manage shelf life of all ingredients, store-level managers should also focus on training staff on foundational concepts like First In, First Out (commonly referred to as FIFO in the industry).

Inventory 138

Inventory Management Management Point of Sale 138

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Typical Restaurant Overhead Costs and Expenses . Salaries .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

Hot Schedules

AUGUST 12, 2019

Predictive Scheduling laws are designed to help your employees, but the burden falls on managers. Arranging childcare, scheduling transportation, attending school or second jobs, or caring for family members…there are many things hourly restaurant employees juggle outside of work. Technology to rescue! Improve Scheduling Accuracy.

Restaurant Law 60

Restaurant Law White Paper Employee Relations Download 60

360Training

JUNE 11, 2020

The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. They’re referred to as Potentially Hazardous Foods (or PHFs). These are referred to as food contact surfaces. By Contaminant.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Restaurant365

JANUARY 4, 2022

The more frequently you count inventory, the better it can inform your ordering and other food-related decisions to help counter rising food prices. Store-level managers must focus on training staff on foundational concepts like “first in, first out” (commonly referred to as FIFO in the restaurant industry). More about this later.).

Inventory 148

Inventory Pricing Management Management 148

Buzztime Business

MARCH 1, 2021

NYSE American: NTN) unanimously urges NTN’s stockholders to vote FOR ALL the proposals to be voted on at the March 15, 2021 special meeting of stockholders, all of which relate to the proposed merger involving NTN and Brooklyn ImmunoTherapeutics LLC (“Brooklyn”) and the proposed sale of NTN’s assets to eGames.com Holdings LLC (“eGames.com”).

Cash Management 60

Cash Management Point of Sale Document Employee Relations 60

EATER

JUNE 5, 2020

In many instances, the implementation of curfews this past week has come with little advance notice or vagueness surrounding which “essential workers” — ie, if restaurant employees — would qualify for an exemption. Dashers need to maintain a customer rating of 4.2

Restaurant Law 75

Restaurant Law Food Safety Employee Relations Delivery 75